Technical Information
14
Ilumipod Inground Tri-3 IP Optic 25 WW User Manual Rev. 3
Troubleshooting Guide
Symptom
Cause(s)
Action(s)
Circuit breaker/fuse keeps
tripping/blowing
Excessive circuit load
Check total load placed on the electrical
circuit
Short circuit along the power wires
Check for a short in the electrical wiring
Product does not power up
No power
Check for power on power outlet
Loose or damaged power cord
Check power cord
Faulty internal power supply
Return for service to
ILUMINARC®
Product does not respond to
DMX
Wrong DMX addressing
Check Control Panel and product addressing
Damaged DMX cables
Check DMX cables
Wrong polarity on the controller
Check polarity switch settings on the
controller
Loose DMX cables
Check cable connections
Faulty DMX interface
Return for service to ILUMINARC®
Faulty Display/Main board
Return for service to ILUMINARC®
DMX signal problems
Non-DMX cables
Use only DMX-compatible cables
Bouncing signals
Install terminator as suggested in the
DMX
Primer
from the ILUMINARC® website at
http://www.iluminarc.com/reports/dmx-
primer
.
Long cable/low level signal
Install an optically coupled DMX splitter
right after the product with the strong signal
Too many products
Install an optically coupled DMX splitter
after product #32 or before
Interference from AC wires
Keep DMX cables separated from power
cables or fluorescent/black lights
