illy IPEREXPRESSO X9, Instruction Manual

Page: 24 / 25

24
TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
If problem
persists
The machine does not
turn on.
The power supply cord is not plugged in
to the power socket. Connect the plug to a socket which complies with the technical specifi cations indicated in the data plate under the base
of the machine.
Contact an
authorized
Service Center.
The main on/off switch is positioned
on “0”.
Position the main on/off switch on “I”.
The machine does not brew
coff ee.
No water in the tank. Fill tank with water.
Capsule not inserted in the capsule
compartment.
Insert one capsule in the capsule compartment.
The capsule inserted does not dispense
coff ee. Remove the capsule by disengaging and lifting the lever and retrieve it from the used capsule tray. Close the capsule
compartment and dispense a small quantity of water. Refi t the capsule and start brewing.
The moveable part of the top of the ma-
chine is not completely closed. Lift the lever and make sure that you have inserted the capsule correctly. Lower the moving part and lock by lowering the
lever. Press the
or buttons to brew coff ee.
The or buttons have not been
pressed.
Press the or button again.
The water tank has not been correctly
inserted.
Check that the water tank is completely inserted.
Internal components with limescale
buildup Descale the machine as described in the related paragraph.
The pump did not prime. Try to dispense water with no capsule inserted in the compartment.
Water leaks out. Incorrect type of capsule.
Make sure that you are using an “Iperespresso” capsule for household use identifi ed by the “Ground coff ee single-dose
capsule for household use” label on the package.