Calling Number Display – Incoming allows the user to display or hide the other party’s phone
number when they are calling the user.
Default Setting: On
How to set in Frontier:
Change the status next to Calling Number Display – Incoming (Caller Number
Display) to active by clicking on
or inactive by clicking on
.
Click “Update” at the bottom of the screen to save the changes.
Calling Number Display allows the user to display or hide their phone number when making an
outbound call.
Default Setting: On
How to set in Frontier:
Change the status next to Calling Number Display – Outgoing (Caller Line
Identifier) to active by clicking on
or inactive by clicking on
.
Click “Update” at the bottom of the screen to save the changes.
How to override on handset:
To de-activate, lift the handset and dial *31 and then the user phone number
will be restricted to the other party.
To activate the Calling Number Display - Outgoing, lift the handset and dial #31.
Override External CLI allows the user to override their Calling Number Display for outgoing external
calls with a different phone number than his/her own or the pilot number. Note that the override
number can only be another active BizPhone number.
Below are examples to show situations where this feature may be useful:
An external CLI to be configured on a customer department level (e.g. Finance, HR) or
location/store.
An external CLI to be configured for users in Hunt Group only, so when the users in the
group return a missed call or make outgoing external calls, the Hunt Group number will
appear as their external CLI.
A specific user(s) to be exempted from the pilot number. For example, the company director
may not want to display the pilot number as their external CLI.
Default Setting: Off
How to set in Frontier:
Change the status next to Override External CLI to active by clicking on
or inactive by
clicking on
.
Select a phone number from the drop down list. This number will then be displayed as the
CLI when the suer makes an outgoing external call.
Click “Update” at the bottom of the screen to save the changes.
