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ihp.us.com

901176-00 NC

17

REPLACEMENT PARTS

See

 Pages 21-22

 for a complete replacement parts list� Use only 

parts supplied from the manufacturer�
Normally, all parts should be ordered through your IHP distributor 

or dealer� Parts will be shipped at prevailing prices at time of order�

 

When ordering repair parts, always give the following information:

1� The model number of the appliance�

2� The serial number of the appliance�

3� The part number�

4� The description of the part�

5� The quantity required�

6� The installation date of the appliance�
If you encounter any problems or have any questions concerning the 

installation or application of this appliance, please contact your dealer

IHP

1769 East Lawrence Street

Russellville, AL 35654

Visit us at ihp.us.com

SERVICE HINTS

When Gas Pressure Is Too Low

•  pilot will not stay lit
•  burners will have delayed ignition
•  appliance will not produce specified heat
You may feel your gas pressure is too low� If so, contact your local 

propane/LP or natural gas supplier�

TECHNICAL SERVICE

You may have further questions about installation, operation, or 

troubleshooting� Please contact your IHP dealer for any questions 

or concerns� When contacting your dealer please have your model 

and serial numbers of your appliance ready� You can also visit our 

web site at ihp�us�com�

ACCESSORIES

CAT. 

NO.

MODEL

DESCRIPTION

H8860 RC-S-1

REMOTE, TWO BUTTON, TIMER, ON/OFF OR TIMER MODE

85L87 FWSK

WALL SITCH KIT - WHITE

Summary of Contents for DUALBURNER24N

Page 1: ...r call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier EIS Models DUALBURNER24N DUALBURNER30N DUALBURNER36N VTDEISKIT24N For...

Page 2: ...e fireplace IMPORTANT Read this owner s manual carefully and completelybeforetryingtoassemble operateorservice this appliance Improper use of this fireplace can cause seriousinjuryordeathfromburns fir...

Page 3: ...area of the appliance Toddlers young children and others may be susceptible to accidental burns A physical barrier is recommended if there are at risk individuals in the house To restrict accesstoafir...

Page 4: ...d burning fireplace or a UL 127 listed wood burning fireplace BOTH VTDEISKITN AND DUALBURNER ARE REQUIRED TO COMPLETE THIS SYSTEM IN ORDER TO SATISFY THE Z21 60 STANDARD FOR USE WITH NATURAL GAS ONLY...

Page 5: ...ER CLAMP ACCESSORY FOR VENTED OPERATION NOTE Appliance must be installed only in a solid fuel burning fire place with a working flue and constructed of noncombustible material This unit may not be ins...

Page 6: ...10 fee Chart shows mainimum opening sq in for the given height and input rate Column marked Max input corresponds to the maximum allowable input rate kBTU hr for the given height For Masonry Built Fi...

Page 7: ...regulator WARNING A qualified service person must con nect appliance to gas supply Follow all local codes CONNECTING TO GAS SUPPLY WARNING Never connect this appliance to private non utility gas well...

Page 8: ...Pa 1 Disconnect appliance with its appliance main gas valve control valve and equipment shutoff valve from gas supply piping system Pressures in excess of 1 2 psig will damage appliance regulator 2 Ca...

Page 9: ...NWHITEBIRCH36 OZARKCHARREDOAK36 SMOKYWEATHEREDOAK36 LOG MEDIA PLACEMENT It is very important to install these logs exactly as instructed Do not modify logs Please refer to specific Log Placement Guide...

Page 10: ...valve is installed on either the gas in or gas out side of the valve It is recommended to hard pipe in the connections with unions installed inside the box Gas In Gas Out PILOT INSTALLATION Un coil th...

Page 11: ...the remote does not function and batteries with an adequate power level are installed refer to the TRANSMITTER FUNCTION section Note Step 1 may not be required if previously done during an earlier li...

Page 12: ...st dirt lint and pet hair Clean these air inlet holes prior to each heating season Blocked air holes will create soot We recommend that you clean the unit every three months during operation and have...

Page 13: ...o the manufacturers recommendations and the below wiring diagram It is the job of the electrician to read the wiring diagram according to RoberShaw specifications CAUTION Label all wires prior to disc...

Page 14: ...ccept the transmitter security code be sure the slide button on the receiver is in the REMOTE position the receiver will not LEARN if the slide switch is in the ON or OFF position The LEARN button in...

Page 15: ...NG Turn off appliance and let cool before servicing Only a qualified service person should service and repair appliance TROUBLESHOOTING NOTE All troubleshooting items are listed in order of operation...

Page 16: ...furnace chassis 4 Flame rectification signal from pilot to ignition control unit weak 5 Faulty ignition control unit 1 Replace components 2 Replace components 3 Verify wiring 4 Verify wiring 5 Replace...

Page 17: ...on or application of this appliance please contact your dealer IHP 1769 East Lawrence Street Russellville AL 35654 Visit us at ihp us com SERVICE HINTS When Gas Pressure Is Too Low pilot will not stay...

Page 18: ...ALBURNER36N Cat No Model F4742 DUALBURNER24N F4746 DUALBURNER30N F4750 DUALBURNER36N WARNING Failure to position the parts in accordance with these diagrams or failure to use only parts specifi cally...

Page 19: ...tructions listed under Replacement Parts on Page 20 of this manual CAT NO MODEL DESCRIPTION F4739 ASHTONWHITEBIRCH24 24 ASHTON WHITE BIRCH LOGS 7 PCS SET F4740 ASHTONWHITEBIRCH30 30 ASHTON WHITE BIRCH...

Page 20: ...___________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _______...

Page 21: ...ce with the instructions provided with the Product d damages repairs or inefficiency resulting from faulty installation or application of the Product This Limited Three Year Warranty covers only parts...

Page 22: ...nce serial number Date appliance was Installed Type of gas appliance uses Dealer name Innovative Hearth Products IHP reserves the right to make changes at any time without notice in design materials s...

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