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5�  Make sure there are no obstructions across openings of fireplace�

6�  To prevent the creation of soot, follow the instructions in 

Cleaning 

and Maintenance

Page 12

7�  Before using furniture polish, wax, carpet cleaner or similar products, 

turn appliance off� If heated, the vapors from these products may 

create a white powder residue within burner box or on adjacent walls 

and furniture�

8�  Do not burn solid fuel in the fireplace after installation of this log 

set�

9�  Do not operate appliance

• where flammable liquids or vapors are used or stored

• under dusty conditions

10� Do not use this appliance to cook food or burn paper or other      

objects�

11� Do not use this appliance if any part has been under water� Immedi-

ately call a qualified service technician to inspect the appliance and 

to replace any part of the control system and any gas control that 

has been under water�

12� Do not operate appliance if any log is broken�

13� Turn appliance off and let cool before servicing, installing or 

repairing� Only a qualified service person should install, service 

or repair appliance�

14� This appliance must not be connected to any external electrical 

source�

15� Provide adequate clearances around air openings�

901176-00 NC

3

ihp.us.com

You must operate this appliance with the fireplace screen  

in place. Make sure fireplace screen  are in place before 

running appliance. The fireplace screen shall have open-

ings for introduction of combustion air.

SAFETY  

Continued

Carefully supervise young children when they are 

in the room with fireplace. When using the remote 

control, keep selector switch in the OFF position to 

prevent children from turning on burners with remote.

Keep the appliance area clear and free from combus-

tible materials, gasoline and other flammable vapors 

and liquids.

 WARNING: Young children should be carefully su-

pervised when they are in the area of the appliance. 

Toddlers, young children and others may be susceptible 

to accidental burns. A physical barrier is recommended 

if there are at-risk individuals in the house. To restrict 

access to a fireplace or stove, install an adjustable safety 

gate to keep toddlers, young children and other at-risk 

individuals out of the room and away from hot surfaces.

• do not touch any electrical switch; do not use any phone in your 

building

• If odor continues, leave the building immediately
• immediately call your gas supplier from a neighbor’s phone� 

Follow the gas supplier’s instructions

• if you cannot reach your gas supplier, call the fire department

3�  This gas log set may not be installed in a bedroom or bathroom 

in the Commonwealth of Massachusetts�

4�  Before installing in a solid fuel-burning fireplace, the chimney flue 

and firebox must be cleaned of soot, creosote, ashes and loose 

paint by a qualified chimney cleaner� Creosote will ignite if highly 

heated� A dirty chimney flue may create and distribute soot within 

the house� Inspect chimney flue for damage� If damaged, repair 

flue and firebox before operating appliance�

1.  WARNING: This appliance is only for use with the type of gas 

indicated on the rating plate. This appliance is not convertible 

for use with other gases. 

 

WARNING: This appliance shall not be installed in 

a room or space unless the required volume of indoor 

combustion air is proved by the method described in 

the National Fuel Gas Code, ANSI Z223.1/NFPA 54, 

the International Fuel Gas Code.

Any part removed for servicing the appliance must be 

replaced prior to operating the appliance.

2� If you smell gas

• shut off gas supply
• extinguish any open flame

When installing as a vented appliance in a manufac-

tured home or mobile home, the installation must 

conform with the Manufactured Home Construction 

and Safety Standard, Title 24 CFR, Part 3280 or when 

standard is not applicable, with 

Manufacture Home 

Installations Standard

, ANSI/NCSBCS A225.1/NFPZ 

501A.

WARNING: DO NOT INSTALL IN SLEEPING 

ROOM OF MOBILE HOMES.

Summary of Contents for DUALBURNER24N

Page 1: ...r call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier EIS Models DUALBURNER24N DUALBURNER30N DUALBURNER36N VTDEISKIT24N For...

Page 2: ...e fireplace IMPORTANT Read this owner s manual carefully and completelybeforetryingtoassemble operateorservice this appliance Improper use of this fireplace can cause seriousinjuryordeathfromburns fir...

Page 3: ...area of the appliance Toddlers young children and others may be susceptible to accidental burns A physical barrier is recommended if there are at risk individuals in the house To restrict accesstoafir...

Page 4: ...d burning fireplace or a UL 127 listed wood burning fireplace BOTH VTDEISKITN AND DUALBURNER ARE REQUIRED TO COMPLETE THIS SYSTEM IN ORDER TO SATISFY THE Z21 60 STANDARD FOR USE WITH NATURAL GAS ONLY...

Page 5: ...ER CLAMP ACCESSORY FOR VENTED OPERATION NOTE Appliance must be installed only in a solid fuel burning fire place with a working flue and constructed of noncombustible material This unit may not be ins...

Page 6: ...10 fee Chart shows mainimum opening sq in for the given height and input rate Column marked Max input corresponds to the maximum allowable input rate kBTU hr for the given height For Masonry Built Fi...

Page 7: ...regulator WARNING A qualified service person must con nect appliance to gas supply Follow all local codes CONNECTING TO GAS SUPPLY WARNING Never connect this appliance to private non utility gas well...

Page 8: ...Pa 1 Disconnect appliance with its appliance main gas valve control valve and equipment shutoff valve from gas supply piping system Pressures in excess of 1 2 psig will damage appliance regulator 2 Ca...

Page 9: ...NWHITEBIRCH36 OZARKCHARREDOAK36 SMOKYWEATHEREDOAK36 LOG MEDIA PLACEMENT It is very important to install these logs exactly as instructed Do not modify logs Please refer to specific Log Placement Guide...

Page 10: ...valve is installed on either the gas in or gas out side of the valve It is recommended to hard pipe in the connections with unions installed inside the box Gas In Gas Out PILOT INSTALLATION Un coil th...

Page 11: ...the remote does not function and batteries with an adequate power level are installed refer to the TRANSMITTER FUNCTION section Note Step 1 may not be required if previously done during an earlier li...

Page 12: ...st dirt lint and pet hair Clean these air inlet holes prior to each heating season Blocked air holes will create soot We recommend that you clean the unit every three months during operation and have...

Page 13: ...o the manufacturers recommendations and the below wiring diagram It is the job of the electrician to read the wiring diagram according to RoberShaw specifications CAUTION Label all wires prior to disc...

Page 14: ...ccept the transmitter security code be sure the slide button on the receiver is in the REMOTE position the receiver will not LEARN if the slide switch is in the ON or OFF position The LEARN button in...

Page 15: ...NG Turn off appliance and let cool before servicing Only a qualified service person should service and repair appliance TROUBLESHOOTING NOTE All troubleshooting items are listed in order of operation...

Page 16: ...furnace chassis 4 Flame rectification signal from pilot to ignition control unit weak 5 Faulty ignition control unit 1 Replace components 2 Replace components 3 Verify wiring 4 Verify wiring 5 Replace...

Page 17: ...on or application of this appliance please contact your dealer IHP 1769 East Lawrence Street Russellville AL 35654 Visit us at ihp us com SERVICE HINTS When Gas Pressure Is Too Low pilot will not stay...

Page 18: ...ALBURNER36N Cat No Model F4742 DUALBURNER24N F4746 DUALBURNER30N F4750 DUALBURNER36N WARNING Failure to position the parts in accordance with these diagrams or failure to use only parts specifi cally...

Page 19: ...tructions listed under Replacement Parts on Page 20 of this manual CAT NO MODEL DESCRIPTION F4739 ASHTONWHITEBIRCH24 24 ASHTON WHITE BIRCH LOGS 7 PCS SET F4740 ASHTONWHITEBIRCH30 30 ASHTON WHITE BIRCH...

Page 20: ...___________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _______...

Page 21: ...ce with the instructions provided with the Product d damages repairs or inefficiency resulting from faulty installation or application of the Product This Limited Three Year Warranty covers only parts...

Page 22: ...nce serial number Date appliance was Installed Type of gas appliance uses Dealer name Innovative Hearth Products IHP reserves the right to make changes at any time without notice in design materials s...

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