Unit doesn’t respond (no sound)
•
Check that all connections are correct and properly plugged in.
•
Make sure your device is properly paired with the iBTW38.
•
Make sure the Power is ON.
•
Make sure volume is up on your Bluetooth device and on unit.
Unit doesn’t respond (locked up or frozen)
•
The unit may need to be reset. To do so, unplug the unit from power source and remove the
backup battery. Let unit stand for 2 minutes. Re-install backup battery and connect unit to
power source. You will need to reset the clock, Bluetooth and any other settings.
Trouble pairing device/computer with iBTW38
Bluetooth implementation varies depending on your device’s hardware and operating system.
Please see our website for updates on pairing.
•
When you power ON the unit, it will automatically link with the last previously paired Bluetooth
device if the device is still within range (about 33 feet).
•
Make sure your device is working properly. Check your device’s manual for details on Bluetooth
pairing and linking.
•
To clear all Bluetooth devices, press and hold the
Bluetooth Button
for 10 seconds when unit is
not in pairing mode. A tone will sound and “BT CLR” will appear on the display.
For further information and to see the latest instructions, visit
www.ihome.com/support
Troubleshooting
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