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Having trouble with your Urn?  … 

 

Try our troubleshooting guide on page 6. 

 

If that does not solve the issue contact us … 

 

Guarantee Information 

This  product  is  guaranteed  for  a  period  of  12  months  from  the  date  of  purchase  against  mechanical  and 
electrical defects.  

The guarantee does not cover accidental damage,  misuse, neglect, tampering or attempted disassembly. 
To  qualify  for  the  guarantee  the  product  must  be  used  in  accordance  with  the  instructions  in  the  user 
manual. Failure to do so will result in the warranty being void. 

If  your  product  becomes  faulty  within  the  agreed  guarantee  period  please  contact  our  customer  service 
department on 01473 271 272 or write to us at the address detailed below. 

Please quote the model number which begins IG, the ‘Batch Number’ beginning ‘5’ and give details of the 
exact fault. 

We will then decide whether to repair or replace the item. 

You will be required to return a copy of your proof of purchase. Please retain your original. 

If  an item  is  replaced  within  the  agreed  guarantee  period,  the  guarantee  for  the  replacement  item  will  be 
calculated from the purchase date of the original. 

 

 
 
 
 
 
 
 

 
 

SPECIFICATIONS 

Product 

Capacity (Litres) 

Wattage 

Voltage 

IG4008 

8.8 

950 

220 – 240V ~ 50Hz 

IG4015 

15 

1650 

220 – 240V ~ 50Hz 

IG4020 

20 

1650 

220 – 240V ~ 50Hz 

IG4030 

30 

2500 

220 – 240V ~ 50Hz 

 

 

 

 
The urn must be earthed. Fit a 13A BS1362 fuse in a 13A BS1363 
plug. Fit the green/yellow wire to E, the blue wire to N and the brown 
wire to L. Fit the cord grip. If in doubt, call an electrician. Do not use a 
non-rewireable plug unless the fuse cover is fitted. If you remove the 
plug, dispose of it. 

 

 

Postal Address:

 

Customer Service Department

 

Pik-a-Pak Electrical Distributors

 

38 Bluestem Road, 

 

Ransomes Europark,

 

Ipswich, IP3 9RR

 

Tel:  

01473 271 272                

Fax:  

01473 270 733

 

Email: 

[email protected]       

Website:  

www.igenix.co.uk

 

 
When writing or emailing us to report a fault please ensure you attach a copy of your proof of purchase. 
Please retain your original

 

Summary of Contents for IG4008

Page 1: ...CATERING URN Model Number IG4008 IG4015 IG4020 IG4030 INSTRUCTIONS FOR USE Thank you for purchasing this product Please read these instructions carefully before use...

Page 2: ...tem You will be required to return a copy of your proof of purchase Please retain your original If an item is replaced within the agreed guarantee period the guarantee for the replacement item will be...

Page 3: ...maged in any manner This appliance must be earthed 10 The use of accessories not recommended by the manufacturer may result in fire electric shock or injury 11 Do not let the cord hang over the edge o...

Page 4: ...erature dial to 100 and then press the ON OFF switch to the ON position 5 Wait for the water to boil and press the ON OFF switch to the off position Unplug the urn from the power socket 6 Wait for the...

Page 5: ...the tap will stay down and continue to dispense water 9 Once the desired amount of water is dispensed allow the tap to return the upright position and the water will stop 10 When there is approximate...

Page 6: ...dial is not set to 100 C 1 Turn the temperature dial to 100 C and wait for the urn to boil The urn cuts out before it boils 1 Large build up of scale in the urn 1 Use a descaling agent to clean the u...

Page 7: ...7 Notes...

Page 8: ...butors 38 Bluestem Road Ransomes Europark Ipswich IP3 9RR Tel 01473 271 272 Fax 01473 270 733 Email info igenix co uk Website www igenix co uk When writing to or emailing us to report a fault please e...

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