13
TROUBLE SHOOTING GUIDE
If you experience difficulties with the appliance, please check the suggestions below before contacting
customer services on 01473 271272:
Problem
Possible Cause
Possible Solution
The appliance does
not work.
There is no power to the
appliance.
Ensure the appliance is
properly connected to the
power socket and is set to
‘On.’
No electricity in the mains wall
socket.
Check fuse or breaker.
The Thermal Safety Cut-Out
has been activated.
Disconnect the appliance
from the power, remove
anything covering the
unit, allow to cool down
completely and then
reconnect to power.
Timer is not set correctly.
Check the timer is set
correctly.
The room is too cold
or too hot.
Temperature is set too low or
too high.
Check the temperature
setting.
Draft from windows or door.
Block up any drafts and
ensure all external windows
and doors are closed.
