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4
Never interrupt the transfer between computer and printer during the download phase (powering
off the printer or computer, unplugging a cable). This would result in a complete inability to restart
the printer. Should such an incident occur, please contact IDville, who will replace your printer’s
processing board.
The update of the firmware can be carried out from the ID Maker Print Center.
4-3d Updating the Firmware (under Windows)
Updating the firmware is a simple operation but one which, if not properly completed, can result in your printer breaking down. Before any update, please
contact IDville who will be able to guide you on the advisability or otherwise of carrying out an upgrade. In general, such updates are only required in the
event of problem or malfunction that has been clearly identified by IDville.
Updates can be downloaded from the website at
idville.com:
1. Go to the
Support & Drivers menu
, then select your printer model and click on the
Print drivers and Firmware link.
2. Then click on the file for the corresponding Firmware.
3. Accept the download then save the file in a directory on your hard drive. The firmware is stored compressed as a zip file, which you will need
to extract.
4. Then double-click on the file in the directory in order to run the firmware installation program.
5. When requested by the program, follow the instructions in order to select the printer and start the operation. The firmware download is in progress.
6. After about thirty seconds, the firmware has transferred to the printer and the operation is complete.
7. If the printer is not showing a ‘READY’ status, this means that the update has not been carried out correctly or, possibly, that the printer is not working
properly. Check the connection cables and run a new update. The update is complete, and your equipment is ready to customize your cards.
