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We recommend that you obtain your cards from IDville. Use of cards obtained else where is liable to
adversely affect print quality and/or damage the print head.
Poor Print Quality
Small blemishes on the card
Horizontal white lines
Blurred image
•
The card surface may be dirty.
- Check that your cards are perfectly clean.
- Use new cards.
•
Cleaning roller or print head clogged.
- Run a cleaning cycle.
•
The ribbon is not correctly fitted.
- Check that there are no wrinkles on the ribbon surface.
• Print head dirty or damaged.
- Clean or replace the print head.
•
The ribbon is not correctly fitted.
- Check that the ribbon is correctly positioned in the printer.
•
Poor ribbon synchronization.
- Open and close the printer cover to synchronize the ribbon.
•
Dirty printer or cleaning roller.
- Clean the printer
•
Use of incompatible cards.
- Check that the cards used match the specifications.
