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The manufacturer’s warranty is subject to strict adherence to the routine servicing and maintenance
instructions, and in particular the printer cleaning cycles.
Maintenance
3-1 General Warranty Information
Your ID Maker printer has been designed to give you long service and needs only minimal regular maintenance. Please comply with the instructions given
below to ensure that it runs satisfactorily.
Keep your warranty covered!
Any failure to follow the maintenance and servicing procedures described in this section voids the print head warranty.
IDville declines any liability where there has been a failure to carry out required maintenance on the printer. The print head is a wearing part and an extremely
sensitive printer component. Its useful life can be seriously curtailed by the presence of dust, liquids or solids in the printer’s immediate environment, on the
print head or on the cards. Users must take all necessary precautions to insert only clean cards, free of dust deposits or foreign bodies, into the machine.
The frequency and quality of cleaning are decisive factors enabling users to extend the print head’s useful life and to ensure excellent print quality. Particular
care must therefore be taken with cleaning. Users must comply with the servicing and maintenance instructions as fully described in this section. In addition,
the use of ID Maker brand ribbons (‘ID Maker High Trust
®
’) also ensures that your equipment operates properly. Use of ribbons not approved by IDville may as
a consequence affect the quality and reliability of print jobs, produce low quality printed output and even affect the printer’s operation. The manufacturer’s
warranty does not cover physical damage or quality problems caused by using non-IDville approved ribbons. IDville provides replacement parts and
consumables that you can refer to within this user guide or by visiting the website at
idville.com.
