idp SOLID-510S User Manual Download

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5. Optional device driver installation

.................................................................................71

5.1. Contact smartcard reader

...................................................................................................... 71

5.2. Contactless smartcard reader

.............................................................................................. 74

6. Troubleshooting

................................................................................................................77

6.1. Error Message

......................................................................................................................... 77

6.2. Cleaning the printer

................................................................................................................ 81

6.3 TPH (Thermal Print Head) replacement

............................................................................... 85

6.4. Laminator Head Replacement

.............................................................................................. 87

6.5. Card movement

....................................................................................................................... 89

6.6. Printing quality

........................................................................................................................ 90

6.7. Magnetic stripe encoding

...................................................................................................... 92

6.8. General operation

................................................................................................................... 92

7. Specification

......................................................................................................................94

Summary of Contents for SOLID-510S

Page 1: ...1 User Manual SOLID Series SOLID 510S SOLID 510D SOLID 510L...

Page 2: ...trademarks or registered trademarks are marks of their respective holders SOLID 510 Design is a trademark of IDP Return Materials Authorization In order to make a warranty claim you must contact an I...

Page 3: ...cable 17 2 2 Fitting the ribbon 19 2 3 Fitting a laminating film 22 2 4 Loading the cards 23 2 5 The withdrawal of printed cards 25 2 6 Rear Stacker Option 26 2 7 Driver installation Windows 7 8 10 2...

Page 4: ...s smartcard reader 74 6 Troubleshooting 77 6 1 Error Message 77 6 2 Cleaning the printer 81 6 3 TPH Thermal Print Head replacement 85 6 4 Laminator Head Replacement 87 6 5 Card movement 89 6 6 Printin...

Page 5: ...nnection of powers and USB cable 1 18 Figure 12 SOLID 510L Connection of powers and USB cable 2 18 Figure 13 Top Cover open 19 Figure 14 Take out the ribbon cartridge 19 Figure 15 Loading the ribbon 1...

Page 6: ...6 Figure 36 Install Win7 driver 1 27 Figure 37 Install Win7 driver 2 27 Figure 38 Install Win7 driver 3 27 Figure 39 Install Win7 driver 6 28 Figure 40 Install Win7 driver 8 28 Figure 41 Install Win7...

Page 7: ...n Black density 44 Figure 67 Overlay density 45 Figure 68 CardPrinterConfig Card Printer Advanced Setup 46 Figure 69 CardPrinterConfig Flipper Setup 49 Figure 70 CardPrinterConfig Laminator Basic Setu...

Page 8: ...68 Figure 93 run CardPrinterFirmware 69 Figure 94 Select Firmware 69 Figure 95 Update Firmware 70 Figure 96 Contact smartcard reader driver installation 71 Figure 97 License agreement 72 Figure 98 Ins...

Page 9: ...re 113 Print head setup 85 Figure 114 Print head replacement 86 Figure 115 Print head angle 86 Figure 116 Disassemble the Laminator Head 87 Figure 117 Assemble the New Laminator Head 88 Figure 118 Pri...

Page 10: ...uttons It takes a power via the 24V adaptor provided with the printer Using USB and Network port it is communicated with the user s PC The following shows the outside functional features found on the...

Page 11: ...11 Figure 2 SOLID 510 rear features Backside card outlet Stacker fixing Hole Power switch 24V power connector Network port In case there is no network option it is closed USB port...

Page 12: ...can enable to print in both sides SOLID 510D can print the both side of the card with the encoding SOLID 510L Figure 5 produces long life cards for ID and access control with customizable security fea...

Page 13: ...hopper Stacker Collect the printed card and or encoded cards Maximum 40 cards are loaded and the extra printed encoded card is passed out It can be withdrawed when pulling forward Input hopper Load t...

Page 14: ...ables the cards to be printed Caution This is very hot after printing Do not contact the surface of the Thermal Print Head with fingers or a sharp metal object to avoid degrading print quality or dama...

Page 15: ...onent of the printer Printer does not operate if it is broken or damaged In this case please contact printer reseller Take up Supply parts Ribbon is wrapped to the supply parts as the Picture It shoul...

Page 16: ...ver the top cover is opened the operation is stopped and the status is Top Cover Open The functions of the button under each status are as below table Status Left Button Right Button Initializing N A...

Page 17: ...to the Network Configuration if you use the LAN connection Figure 9 SOLID 510S Connection of power and USB cable 2 SOLID 510D Connect the power and USB cable after turning the printer on its side as t...

Page 18: ...printer on its side as the below picture Please refer to the Network Configuration if you use the LAN connection SOLID 510L has two power switches so please turn on both switches Figure 11 SOLID 510L...

Page 19: ...er In this section we invite you to know the proper method of installing the ribbon and the cleaning roller into the printer 1 Turn off the printer 2 Open the printer top cover by pressing the top cov...

Page 20: ...hole and press the opposite no 2 Insert the take up side of the ribbon same method to no 3 and no 4 After inserting tighten the ribbon Caution If the ribbon is not tightened a rolling up error might b...

Page 21: ...o not use without peeling off the protective wrapper because the cleaning roller cannot perform its function Figure 18 Peeling the protective wrapper 8 Install the ribbon cartridge into the printer af...

Page 22: ...ilm cartridge Caution Laminator head is possible to be HOT Do not touch it Figure 21 Take out the film cartridge 2 Insert the laminating film in the same way of ribbon Caution If the film is not tight...

Page 23: ...his manual Always keep the card surface clean state Figure 24 Adjusting the card thickness lever 2 To separate cards from each other push a stack of cards back and forth to an angle about 45 degrees v...

Page 24: ...cards on the input hopper properly and close the hopper cover Figure 28 Loading the cards 2 5 When insert each one card insert the card to the end as left picture Caution If the printer has a lock dev...

Page 25: ...d cards are passed out to the stacker of front bottom side of printer Figure 31 SOLID 510 Withdrawal a card SOLID 510 s stacker can be divided as following image so you can withdraw the printed cards...

Page 26: ...f SOLID 510D please open the back cover of the printer and install it After that set the value of Card Out to Back in the CardPrinterConfig Program In case of CP55 Dual set the value of Flipper Cover...

Page 27: ...trol window is opened click Yes Figure 37 Install Win7 driver 2 3 STEP 1 Please turn off printer if it is connected to PC Please click Next When you click Next older driver will be removed automatical...

Page 28: ...ase select the TCP IP Network port and select the proper printer as step 7 Figure 40 Install Win7 driver 8 6 Please turn on the printer Network cable is not supplied Please ask network administrator f...

Page 29: ...lease open Devices and Printers from Hardware and Sound Please check if IDP SOLID 510 Card Printer is created Figure 44 Install Win7 driver 12 10 Please click the right mouse button after cursor is pl...

Page 30: ...10 Card Printer Properties window Figure 46 Install Win7 driver 14 12 Please check test card if it is printed properly and click Close if a card is printed properly If card is not printed or error com...

Page 31: ...ces and Printers and right click IDP SOLID 510 Card Printer Click Printer Properties 1 Printing Preferences Please click Preferences shown on the bottom of the left picture Figure 48 Printer propertie...

Page 32: ...lip an image Media Mask You can indicate the area to print by using a predefined mask or user defined mask white card smartcard Magnetic stripe card etc on front or back side Printing Ribbon It shows...

Page 33: ...th sides Front YMCO Back K to save color ribbon YMCKO HYMCKO BYMCKO It is only activated while printing both sides option is set 5 Laminating This tap will be shown only when SOLID 510L printer is con...

Page 34: ...coding 7 Encoding Advanced Option Card Stripe Side The location of magnetic stripe Bottom Top Before Flip Do flipping before encoding No Yes After Flip Do flipping after encoding No Yes Track Advanced...

Page 35: ...iguration In the Layout tab shown Please click Advanced shown on the bottom of the Layout tab of the Preferences Print Quality To the print quality DPI You can select one among 300 x 300 dpi 300 x 600...

Page 36: ...l Resin Black K Processing Set criteria for resin black processing Text 0 100 to set density criteria for extracting black objects Dot 0 100 to set density criteria for extracting black dots Threshold...

Page 37: ...tion Unit is 0 1mm Wait Time 0 1000 to set time to wait Unit is second Wait at External Module Contactless Encoding Position On Off to set whether to wait at the External RF encoder or not Card Side F...

Page 38: ...this printer Figure 56 Printer sharing 2 Ports Port tab shows which port is connected with SOLID 510 SOLID 510 has connection with USB Virtual printer port as left picture because SOLID 510 uses USB c...

Page 39: ...g please refer to the Window manual It is recommended to maintain default Figure 58 Advanced 4 Color Management In Color management tab you can select color management profile fit to the printer SOLID...

Page 40: ...You can recognize the modules to connect printer serial printer ID driver version firmware version type of ribbon balance and printer s status You can print the technical support sheet on a card to ch...

Page 41: ...ut window is displayed when you run this program If you input the correct password the recorded setup value will be shown and you can change values The password is saved to SOLID 510 printer So if you...

Page 42: ...d port If you connect the Network printer please check the Allow Network Printer and select in the pull down menu To set administrator password and user password Change Root PW To set administrator ro...

Page 43: ...Please set the start position of printed example image and blank space in the top is 0 4mm 0 5mm Y End Position Please set the end position of printed example image and blank space in the bottom is 0...

Page 44: ...code is too thin Please adjust resin black density to express clear barcode Please refer to the following pictures Figure 66 Resin Black density Overlay Density To set overlay density Please set it wh...

Page 45: ...vanced setup To load or save values Get Config to get values from current printer Set Config to set values to current printer Load from File to load values from file Save to File to save values to fil...

Page 46: ...dress is It is useful to connect and use several printers Default is SOLID Set PC Serial One of security function You can use a printer with specific PC It is activated when you click Set PC Serial af...

Page 47: ...Set the ribbon motor s min torque value while printing when the balance is min RMM Set the ribbon motor s max torque value while moving when the balance is max RMM Set the ribbon motor s min torque va...

Page 48: ...eject cards Error Card Out Set the way to eject error cards Auto Front Card In Set to input a card automatically if the front card in sensor detects a card It is used for the KIOSK model Auto Rear Ca...

Page 49: ...installed flipper Firmware version and serial number of flipper To set configuration of flipper Device Attribute Basic attribute of flipper Card In Speed Set the speed of inputting a card into a flipp...

Page 50: ...r The fields show laminator film s type balance code and laminator code Film Type It shows installed film s type and vendor code Film Remain It shows installed film s total number and balance Laminato...

Page 51: ...Film After laminating and removing film the value changes the Distance of film movement Lami Start Card Pos The value is for laminating start position Torque Laminating Max Maximum torque of motor whi...

Page 52: ...Torque Move Max Change Maximum motor torque Torque Move Min Change Minimum motor torque Head Motor Torque Change head motor torque Device Attribute The attribute value of laminator In Speed Set the s...

Page 53: ...ect network cable RJ45 to a printer Network cable is not supplied Please ask network administrator for more questions Figure 73 Rear view of SOLID 510 printer 2 DHCP Dynamic Host Configuration Protoco...

Page 54: ...ersion of network module Figure 74 Running the NetAdmin When no printer is connected to network there is no printer shown on the box Please click Refresh If no printer shown please check as below 1 Pl...

Page 55: ...device driver for network configuration by USB Please ignore messages related to device installation You can change values of System Management only when you connect a printer by USB Please connect a...

Page 56: ...t support PC SC on network module you can recognize the status of encoders Figure 78 USB port state Reboot module reboots network module Please click Yes when pop up window comes out for reboot It tak...

Page 57: ...es out for reset It takes 1 minute to reboot Please click Refresh after reboot When proper printer shown please connect printer by clicking Connect Figure 80 Reset to default Upgrade firmware enables...

Page 58: ...bility Please do not turn off a printer until the upgrade is completed Figure 82 Upgrading the firmware 2 When firmware upgrade is completed pop up comes out for reboot Please click Yes It takes 1 min...

Page 59: ...rk printer If you are not aware of static IP please ask network administrator for Static IP We recommend using Static IP because it is more stable for using SOLID 510 network printer Figure 84 Dynamic...

Page 60: ...ts Layer and User Authentication for security Please use default and ask technician for details Figure 86 Network service configuration You can use Open Card Print function This function is for send c...

Page 61: ...rd admin is administrator and you can t delete this account Please don t forget password for admin Get User shows available users Add User makes new user Del User deletes selected user Change Password...

Page 62: ...ion will be controlled by CARD PRINTER SDK You can test all feature of printer by Card printer Test 1 CardPrinterTest When CardPrinterTest is run all function can be tested individually Figure 89 Card...

Page 63: ...ing DoPrint It is the main difference between NORMAL mode and SBS mode When you click Start SOLID 510 is operated in SBS mode and existing spooled data will be eliminated To exit SBS mode click Stop C...

Page 64: ...nting data from PC to printer and wait for printing Therefore you must click DoPrint to print in SBS mode This function is for detail control of printer 4 Click Close button to close CSD file 4 Batch...

Page 65: ...ic stripe card and store the data in the buffer Read All Buffer is to transmit the date stored in the buffer to PC If the track number is ticked the data of the ticked track is only transmitted to PC...

Page 66: ...contact with the smartcard electrically and initialize Reset is to finish the function electrically After Contact you can run Get ATR Read Write and Clear Get ATR is to read the ATR data Read and Wri...

Page 67: ...because the antenna installed under the top cover is used Therefore Batch is applied only to the internal contactless smartcard encoding Contact is to contact with the contactless smartcard electrica...

Page 68: ...teps sequentially Card IN Move RF RF Connect Get UID RF Discontact Card OUT Figure 92 Contactless smartcard encoding 6 Printer status Get Temperature is to get and display the temperature of Thermal P...

Page 69: ...ew firmware file to update Manual Update It is used when you want to update manually Update Updates automatically In generally we recommend updating automatically Close Exit Message It displays inform...

Page 70: ...problems in the automatic upgrade you click Manual Update and can see the pop up widow as below picture It shows procedure of manual upgrade You can upgrade manually according to this procedure Cautio...

Page 71: ...ich are contact smartcard reader If you have one or more smartcard reader devices on your printer you should install the smartcard device driver as in the following and connect SOLID 510 printer to yo...

Page 72: ...ment window is shown Check at the agreement and click Next Figure 97 License agreement 3 Installation The installation message is shown as the picture Click Install to install driver Figure 98 Install...

Page 73: ...73 4 Complete installation When the installation is completed the window is shown Click the Finish to complete the installation steps Figure 99 Completing the smartcard reader driver installation...

Page 74: ...re contactless smartcard reader devices on your printer you should install the contactless smartcard device driver as in the following and connect SOLID 510 printer to your PC 1 Connect SOLID 510 prin...

Page 75: ...n and click Next Figure 101 Installation method selection 3 Driver location Insert the smartcard installation CD and find Options Omnikey 5121 directory on your CD Find the right directory which is in...

Page 76: ...76 4 Complete installation When the installation is completed the window as the Pic121 is shown click Finish to complete the installation steps Figure 103 Completing the driver installation...

Page 77: ...ttached Check the rollers and cards and clean them if they are polluted Check the operating state of the card feeding rollers and sensors 3 CardMove Ext Err Fail to move a card between printer and oth...

Page 78: ...coder and cards and clean them if they are polluted 10 MAG T1 Error Fail to read a track 1 of the magnetic stripe Check the surface and direction of magnetic card Check the coercivity of magnetic card...

Page 79: ...card size 18 Ribbon Zero All ribbons are used Install the new ribbon after purchasing it in the place of purchase 19 RibbonNotFound Ribbon is not installed or not searched Install a ribbon if not Chec...

Page 80: ...xecute a command of the printer Replace the USB cable USB Change the USB port in the PC Turn off on the printer 25 Spool Full The printing data is full in the spooler This message disappear after prin...

Page 81: ...ng cleaning card ask to SOLID 510 printer provider Figure 104 Exclusive long cleaning card for SOLID 510 printer If the exclusive long cleaning card is ready click the Clean Printer in the service tab...

Page 82: ...06 Printer cleaning Step 1 Step 2 Open the hopper and top cover and remove the card and ribbon cartridge Figure 107 Printer cleaning Step 2 Step 3 Insert the exclusive long cleaning card into the prin...

Page 83: ...to the ends and rollers are moving to clean Figure 108 Printer cleaning Step 3 Step 4 Close the top cover to clean the Thermal Print Head and the printing roller When the top cover is closed cleaning...

Page 84: ...aning is completed the exclusive long cleaning card will be ejected automatically as the picture Figure 110 Printer cleaning Step 5 Step 6 Remove the exclusive long cleaning card and install ribbon ca...

Page 85: ...figuration using CardPrinterConfig program Step1 Run CardPrinterConfig in Utilities of the installation CD and click expansion button Step2 Click Change Head in the extended setup Step3 Input the Prin...

Page 86: ...position and the color density After installing the new Print Head you must reset the print position and the color density using CardPrinterConfig utility Refer to 4 1 2 Default setting 5 Calibration...

Page 87: ...rom Top Cover Be Careful of burns from high temperature Step 2 3 Turn the Head Ass y and unbind cable fixing Step 3 4 Disconnect sensor wire Con 1 and Laminator Head wire Con 2 from disassembled Head...

Page 88: ...Ass y in the direction of the arrow and fix to the hook Step 8 10 With connected PC Launch CardPrinterConfig open Change Head window insert the value of R2 on the back of the Head Step 9 into Lami Hea...

Page 89: ...ard and the coiled ribbon from SOLID 510 printer using front LED buttons If this problem occurred frequently check the below things Non standard cards or bad cards Change the cards You can use only IS...

Page 90: ...The card surface is contaminated with the dust and dirt After checking the card change it to another card The cleaning roller is contaminated with the dust and dirt Check the cleaning roller If there...

Page 91: ...m Uneven or bad card surface Change the card The transfer roller or printing roller is contaminated with the dust and dirt Clean the rollers with the cleaning kit as section 6 1 Worn out printer Pleas...

Page 92: ...ection is wrong Change the card or the direction Bad magnetic stripes on the card Change the card 6 8 General operation 6 8 1 Ribbon snapped during printing Open the top cover and take out the cartrid...

Page 93: ...l supplier for replacement of the adaptor The printer driver is Offline Change the printer driver to Online The printer s USB cable is disconnected or the connection is bad Check the cable s connectio...

Page 94: ...ec card YMCK Single _ _ 53 sec card YMCKK Capacity Input Hopper 100 Cards 200 Cards with cover open Output Hopper Front 40 Cards Rear 100 Cards Optional Rear side Stacker System Memory 64MB RAM Displa...

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