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5

User’s

 

YES

5.  POINTS FOR THE BOILER USER

Note.

  

In line with our current warranty policy we would ask that you check through the following guide to identify any 

problems external to the boiler prior to requesting a service engineers visit.  Should the problem be found to be other 

than with the appliance we reserve the right to levy a charge for the visit, or for any pre-arranged visit where access is 

not gained by the engineer.

TROUBLESHOOTING

NO CENTRAL HEATING OR 

HOT WATER

Check the mains power is turned 

on and ensure mode knob (B) is 

in the “

BOILER O

N” position

Does the boiler operate and 

provide central heating?

Check the time settings on the 

programmer are as you require 

and adjust if necessary

Check the Programmer 

(external to the boiler) is in an 

“ON” position, and the room 

thermostat is turned up

NO

See boiler “Operation Modes” 

and “Fault Codes” section.  

If “

0 0

” is displayed then 

contact a Gas Safe Registered 

Engineer or in IE a Registered 

Gas Installer (RGII)

FOR ANY QUERIES PLEASE RING THE

IDEAL CONSUMER HELPLINE : 01482 498660

NOTE. BOILER RESTART PROCEDURE - 

To restart boiler, press the “RESTART” button

Summary of Contents for H12IE

Page 1: ...o not use reconditioned or copy parts that have not been clearly authorised by Ideal Boilers For the very latest copy of literature for specification and maintenance practices visit our website www id...

Page 2: ...ing Regulations and reference should be made to the current ETCI rules for electrical installation It is essential that the instructions in this booklet are strictly followed for safe and economical o...

Page 3: ...To operate your boiler efficiently using less gas turn the central heating temperature knob A to the position or lower In winter periods it may be necessary to turn the knob towards the MAX position t...

Page 4: ...frozen blockage area Several applications may have to be made before it fully defrosts Warm water can also be poured onto the pipe from a watering can or similar DO NOT use boiling water 3 Caution whe...

Page 5: ...RAL HEATING OR HOT WATER Check the mains power is turned on and ensure mode knob B is in the BOILER ON position Does the boiler operate and provide central heating Check the time settings on the progr...

Page 6: ...central heating but the appliance has reached the desired temperature set on the boiler The boiler is operating in central heating hot water mode The boiler is operating in frost protection 6 NORMAL...

Page 7: ...ontact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII 1 Check condensate Pipe for blockages ref...

Page 8: ...8 User s NOTES...

Page 9: ...9 User s NOTES...

Page 10: ......

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