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ViVOpay Kiosk IV User Manual 

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1.

 

Overview 

The ViVOpay Kiosk IV – the successor to ID TECH's well proven Kiosk III – is a compact, standalone 
contactless reader, designed to support contactless EMV transactions based on ISO 18092, ISO 
14443 Type A/Type B/MiFare compatible cards, fobs and tags, as well as NFC phones. The Kiosk IV is 
a single piece device including controller and antenna. 
 
The Kiosk IV supports USB and serial RS-232 host communication using the protocol defined in the 

NEO Interface Developers Guide

. This comprehensive guide describes all the firmware commands and 

other features available in NEO-series devices; it is the authoritative source for technical information 
of interest to systems integrators. (Contact your ID TECH representative to obtain a copy of this 
guide, which is available only on request.) See this guide when controlling the Kiosk IV through 
firmware commands sent directly over a serial port. 
 

1.1.

 

Universal SDK 

A feature-rich Windows-based Universal SDK is available to aid rapid development of applications 
that talk to Kiosk IV. The SDK is available for the C# language on Windows and comes with sample 
code for demo apps. To obtain the SDK and other useful utilities, demos, and downloads, be sure to 
check the Downloads link on the 

ID TECH Knowledge Base

 (no registration required). 

 

1.2.

 

Encryption 

Kiosk IV supports industry-standard Triple DES or AES encryption, with DUKPT-based key 
management (per ANSI X.9-24). Encryption can be configured to occur with a PIN variant key, or Data 
variant, as desired. ID TECH operates a certified Key Injection Facility, capable of injecting your unit(s) 
with any required keys. Consult your ID TECH representative to learn about all available options 
involving key injection. 
 

 

 

Summary of Contents for ViVOpay Kiosk IV

Page 1: ...ID TECH 10721 Walker Street Cypress CA 90630 4720 Tel 714 761 6368 Fax 714 761 8880 www idtechproducts com support idtechproducts com ViVOpay Kiosk IV User Manual 80160500 001 Rev H 31 December 2019...

Page 2: ...ecorded or any other method or translated into another language or language form without the express written consent of ID TECH ID TECH is a registered trademark of International Technologies and Syst...

Page 3: ...ications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be det...

Page 4: ...2 Mounting the ViVOpay Kiosk IV 9 5 3 Connecting to Power 11 5 4 Communication via USB 11 5 5 Connecting to the Data Port 11 5 6 Using the Kiosk IV to Make a Purchase 12 5 6 1 Presenting Cards or NFC...

Page 5: ...copy of this guide which is available only on request See this guide when controlling the Kiosk IV through firmware commands sent directly over a serial port 1 1 Universal SDK A feature rich Windows b...

Page 6: ...tive Equipped with LEDs and sound to provide visual and audible cues to enable smooth and seamless transactions Secure Provides highly secure transactions whether financial pre paid loyalty or gift ca...

Page 7: ...5 mm 0 59 inches Environmental Operating Temperature 25 C to 70 C 13 F to 158 F max change of 10 C per hour Storage Temperature 40 C to 85 C 40 F to 185 F non condensing Operating Humidity 10 to 90 no...

Page 8: ...Express ExpressPay 3 1 Discover DPAS 1 0 Felica Interac Flash v1 5 JCB MasterCard PayPass MChip 3 1 UPI Visa VCPS 2 1 3 MSD qVSDC and IRWIN Mifare Apple Pay Google Pay Samsung Pay other Mobile Wallet...

Page 9: ...ard micro USB cable could be used Kiosk IV will in this case would be port powered 5 2 Mounting the ViVOpay Kiosk IV Warning The RF field of the antenna is sensitive to the proximity of metal If you a...

Page 10: ...locate and mark the 4 4 4mm 0 173 inch mounting holes Note Verify the orientation of the Kiosk IV before marking and drilling the holes The two larger holes should be located towards the top of the mo...

Page 11: ...osk IV does not move on the outside surface of the kiosk 9 Pass the small end of the cable through the right 14 0 mm 0 551 inch hole and the cable to the back of the ViVOpay Kiosk IV 5 3 Connecting to...

Page 12: ...a successful test This tests the Kiosk IV s ability to read the Contactless test card If unsuccessful there will be no reaction from the reader If you use a test card and the Kiosk IV antenna is atta...

Page 13: ...e ties and route them so that they are inaccessible and invisible to customers Label the cable ends host ViVOpay and power to simplify connection testing or component replacement Test the Kiosk IV ins...

Page 14: ...your environment for possible sources of RF interference Q Do equipment manufacturers test their devices for RF interference A Electronic equipment is tested for RFI sensitivity by the manufacturers T...

Page 15: ...to receive these files 7 2 Uploading Firmware for RS 232 or USB 1 Move KIOSKIV_EData bin and KIOSKIV Bootloader Utility exe into the same folder 2 Check and confirm the device is correctly connected t...

Page 16: ...ViVOpay Kiosk IV User Manual Page 16 Note Screen shots depicts the Kiosk III utility but Kiosk IV utility is similar 7 2 1 Serial Interface...

Page 17: ...ViVOpay Kiosk IV User Manual Page 17 7 2 2 USB interface...

Page 18: ...ur local support representative Present card fob phone closer to the antenna and ensure it is parallel to the face of the reader Verify that the card fob phone is valid current Verify that metal is no...

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