UTC RETAIL 3100 Series Installation Manual Download | Manualshive

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3100 Series™ is a registered trademark of UTC RETAIL

11692017 Rev A

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2009 UTC RETAIL. All rights reserved.

3100 Series POS Bundle

3100 Series POS Bundle Installation Guide

Thank you for selecting UTC RETAIL’s innovative 3100 Series Point of Sale bundle solution!

This guide is designed to help you efficiently assemble the 3100 Series POS Bundle System.

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Summary of Contents for 3100 Series

Page 1: ...TC RETAIL All rights reserved 3100 Series POS Bundle 3100 Series POS Bundle Installation Guide Thank you for selecting UTC RETAIL s innovative 3100 Series Point of Sale bundle solution This guide is designed to help you efficiently assemble the 3100 Series POS Bundle System ...

Page 2: ...erference in which case the user will be required to correct the interference at his her own expense Safety Precautions DANGER High Voltage This unit contains high voltage There is a risk of electrical shock if the case is opened If service is required contact an authorized service agent or UTC RETAIL UTC WARNING CMOS Battery Damage Replace your system s battery only with CR 2032 or equivalent 3V ...

Page 3: ... A TABLE OF CONTENTS 3100 SERIES POS BUNDLE SYSTEM INSTALLATION GUIDE 2 SAFETY PRECAUTIONS 2 PRODUCT INFORMATION 4 UN BOXING THE SYSTEM 5 INSTALLATION 5 POWERING ON YOUR 3100 SERIES POS BUNDLE SYSTEM 17 TROUBLESHOOTING PROCEDURES 18 ...

Page 4: ...drawer Barcode scanner POS receipt printer Keyboard Mouse Note The following optional items may or may not be present depending on the configuration purchased and may be shipped in a separate box Magnetic Stripe Reader MSR Payment Terminal Pin Pad device power supply cables Payment Terminal Signature Capture device power supply cables Rear Customer Display Inventory Scanner AC Power Conditioner Tr...

Page 5: ...cable package labeled APG cash drawer 320 Multipro cable kit Connect the end with the larger modular plug into the jack on the base of the cash drawer Figure 1 Bottom View of Drawer 2 Lay down the cash drawer and place the cable to the side 3 Connect the other end of the cash drawer cable to the POS printer drawer port labeled DK Figure 2 Bottom View of Drawer Note the actual location of the jack ...

Page 6: ...he optional Power Conditioner Optionally connect cable 11029567 between the printer and the 24VDC output on the 3100 Series Figure 3 Rear View of 3100 Series and Printer 6 Connect the mouse and keyboard cables to the 3100 Series The mouse may be plugged into any USB port and the keyboard port is purple Figure 4 Rear View of 3100 Series and Top views of keyboard and mouse You may eliminate the prin...

Page 7: ...ve the mounting screws 2 holding the plastic cover See picture right Remove the plastic cover and you will observe 3 screw holes 2 Attach the connector Lay the MSR with its molded Swipe icon face down on the table top next to the 3100 Series workstation Using a screw from the step above attach the single black ground wire to the middle screw hole Orient the metal screw terminal on this ground wire...

Page 8: ...e the MSR housing to the main unit Do not use the MSR as a carrying handle when you move the 3100 Series 9 Connect the optional Payment Terminal Pin Pad or Signature Capture device to an unpowered Serial Port on the back of the 3100 Series For instructions on the Signature Capture device cable connections refer to the install guide included with the terminal Plug the AC power adapter into a wall o...

Page 9: ... 1 Remove the rear cover On both sides of the rear cover remove the rubber plugs and the screws behind the plugs From the rear of the machine press in the tab on both sides of rear cover unlocking the rear cover from the front panel Pull the rear cover straight back then lift it off the machine Press tab here both sides of cover ...

Page 10: ...he rear cover Press the pole adapter into the cover s knockout hole until the adapter locks into place 4 Configuring the COM Ports The 3100 Series has 4 serial ports one of these ports will be used to send power and data to the 3100 Series RCD Check with your POS software supplier for information regarding which serial port you should use Serial ports are also known as COM ports the remainder of t...

Page 11: ...in 1 on each terminal block is indicated by the small black circle When pins 7 and 8 are jumpered pin 9 of the serial port is signal RI for a modem When pins 9 and 10 are jumpered 5VDC is routed to pin 9 of the serial port Remove the jumper connecting pins 7 and 8 and install it to connect pins 9 and 10 On a 3100 Series in its standard configuration JP4 has a jumper connecting pins 7 and 8 whereas...

Page 12: ... it into the COM port matching the port selected in the Configuring the COM Ports section The photo to the right shows the cable attached to the COM2 jack Secure the plug to the chassis using the two attached locking screws Connect the other end of this cable with the cable from the RCD head align the two plugs press and lock them together 10 Testing the RCD Finish configuring your 3100 Series POS...

Page 13: ... 2009 UTC RETAIL 13 11692017 Rev A If necessary put in your local area code Accept the Phone and Modem Option presented or edit it as desired Enter a Connection Description ...

Page 14: ...ort to which you connected the RCD Click the Configure button that appears and setup the COM Properties form that appears as seen on the right When you click OK the form will disappear and the software will connect to the RCD Click the Disconnect icon ...

Page 15: ...he display will wrap to line 2 after the 20th character At the 20th character on line 2 line 2 will move to line 1 position The Esc key will erase the display and return to line 1 character 1 position The message will be displayed in the RCD To detach HyperTerminal from the RCD click the Disconnect icon and then exit HyperTerminal Any message in the RCD will remain until the 3100 Series is restart...

Page 16: ...ower supply disable the serial port power as described above Then plug the power supply into a wall outlet or the optional Power Conditioner Figure 9 Rear View of 3100 Series Inventory Scanner connection 12 Connect a site provided network cable into the network jack on the back of the 3100 Series Figure 10 Rear View of 3100 Series Network cable connection ...

Page 17: ... Monitor the front panel door and the optional rear customer display 2 Lift up the front panel door 3 Turn on the 3100 Series power by depressing the circular power button located next to the front USB ports 4 To activate the printer turn on the printer rocker switch located on the front of the printer You have completed the installation of UTC RETAIL s 3100 Series Bundled Point of Sale System If ...

Page 18: ... Make sure that the printer power switch is ON The printer has power but the system does not boot to Windows Push the power button in the front of the logic unit located under the front panel door A keyboard error message displays when you boot the 3100 Series POS unit Check to see if the keyboard cable is properly connected to the keyboard and the rear panel of the 3100 Series The rear customer d...

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