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Chapter 5

iCAM-771

User’s Manual ICP DAS

Appendix



5 Appendix

5.1 Firmware Upgrade and Trouble Shooting

This section mainly will instruct you how to update camera firmware step by step and
trouble shooting ( ).

Find the camera and open its Web-based UI via CAM FINDER utility.

(Don’t know the CAM FINDER? Refer to

Chapter 2.4

)

In this step, you may have following troubles:



below picture is always popped even NetcamViewer is downloaded and

installed successfully in your PC.

Please help to

check if your IE Browser version is 11 first.

If it is yes, please kindly refer to the below steps to enable Compatible View
settings of IE 11 Browser.

Summary of Contents for iCAM-771

Page 1: ...iCAM 771 5MP 360 180 Panoramic View IR Fisheye Network Camera User s Manual Version 1 01...

Page 2: ...ments of patents or other rights of third parties resulting from its use Copyright and Trademark Information Copyright 2017 by ICP DAS CO LTD All rights reserved worldwide Trademark of Other Companies...

Page 3: ...M FINDER to Assign IP Address 19 2 4 2 Open the Web based UI of the Camera 22 3 Live View UI Settings 25 3 1 Quick Access Buttons 27 3 2 Camera Live View UI Setting Tools 28 4 Setup 36 4 1 System Setu...

Page 4: ...Tab 70 4 4 2 Video Tab 72 4 4 3 Snapshot Tab 77 4 4 4 GPIO Tab 82 4 5 Local Storage Setup 83 4 5 1 Local Storage Tab 84 4 5 2 Playback Tab 85 4 6 Remote Storage Setup 86 4 6 1 Remote Storage Tab 86 5...

Page 5: ...re picture and specifications 2 Add Section 2 2 about how to install microSD card into the camera 3 Add Section 4 3 5 WISE Tab for communicating the camera with the WISE controller to perform a WISE S...

Page 6: ...mpact Do not install the device under high temperature less than 45 C environment Excessive heat could damage the equipment Do not cover device with any object or install it in a poorly ventilated vic...

Page 7: ...ing preset point without moving parts can replace part of traditional PTZ camera and thus save lost of traditional mechanical Pan Tilt maintain cost Further functions include Auto Pan Auto Patrol two...

Page 8: ...on 1 1 Hardware Overview iCAM 771 Dimensions Cable Connections Please note that RJ45 network cable has to plug to the PoE Port cable that with LED indicator connect to incorrect one may damage camera...

Page 9: ...10x digital zoom IR illuminators Built in IR illuminators LED x 6pcs optional LED x 8pcs effective up to 10 meters On board Storage Built in microSD card slot support microSDHC microSDXC 64 GB or abov...

Page 10: ...S Multicast Protection Multiple user access levels with password protection IP address filtering Interface 10 Base T 100 BaseTX Ethernet RJ 45 ONVIF Ver 2 2 Intelligent Video Motion Detection Ten wind...

Page 11: ...g Weather proof IP66 rated housing Net Weight 870g Safety Certifications CE FCC Class B LVD EN50155 Operating Temperature 0 C 50 C Operating Humidity 10 80 System Requirements Operating System Microso...

Page 12: ...tallation and Setup 2 1 Install Camera and Fix it on the Bracket 1 Extract the round mounting plate from the camera enclosure by pressing then turning it counterclockwise 2 Attach the provided alignme...

Page 13: ...ion and Setup 3 Drill the screw holes for either a round mounting plate or b the Z brackets 4 After screwing the mounting plate on the wall drill a hole as indicate on the sticker Gently get the cable...

Page 14: ...ck points red arrows and edge line on the sticker Twist the camera clockwise then 2 alignment marks should be shifted to the lock points After that the camera will be securely fastened 6 Installation...

Page 15: ...XC 64 GB or above for local storage application The user can prepare a microSD card to install into the camera via the following steps Step 1 Loose the 3 screws from the bottom of camera and then remo...

Page 16: ...r supply 3 Use CAM FINDER software utility in CD to set up the camera see 2 4 Configuring Camera via CAM FINDER or directly set up the camera via the Microsoft IE browser using the following default I...

Page 17: ...tup file setup exe and complete the installation step by step iCAM CD Path Software_Utility Cam Finder The latest version of the CAM FINDER software program is available on the iCAM product website ht...

Page 18: ...ER icon on the Desktop of PC or choose Start All Programs CAM FINDER path to run the software The CAM FINDER window is showing as the following picture If want to change the software language please c...

Page 19: ...Setup 2 4 1 Use CAM FINDER to Assign IP Address 1 Click the Device Search to search the camera on the network 2 Under your selected item double click the left Mouse button or Right click the Mouse bu...

Page 20: ...al ICP DAS 20 Installation and Setup 3 Check Static IP address item to select the network connection method of the camera 4 After modifying the camera properties click Set button to save and enable th...

Page 21: ...ual ICP DAS 21 Installation and Setup 5 This Utility can batch modify IP address automatically Use Ctrl or Shift key on the keyboard to choose several Camera Devices Then click the Batch Device Settin...

Page 22: ...ted unit run the Open Web on the select item from the CAM Finder software window 2 Manual input the username and password for the login authentication of camera webpage For the first time login of set...

Page 23: ...ol Comply with the ActiveX installation as they are needed to view the video stream and some other operations Besides use of Microsoft IE browser is recommended as it offers a better compatibility Ple...

Page 24: ...Verify and Complete the Installation from Your Browser If your IE Browser can t get the ActiveX download properly you may have to temporarily lower your security settings to perform a one time only i...

Page 25: ...Device s IP address gotten via CAM FINDER utility NOTE For the first time user there will be a prompt to install the ActiveX control Conply with the ActiveX installation as it is needed to view the v...

Page 26: ...Camera Live View UI Settings 26 3 The Live View Setting window will then display offering all the necessary set up tools for changing the live view reconfigurations The functions of each of these tool...

Page 27: ...on to someone facing the network Camera from the computer For ideal voice reception the distance of the person on view should be kept within 2 meters from the Camera Snapshot Click this button to capt...

Page 28: ...h Source View ePTZ function The ePTZ function will show up when the Double Broad Triple or Quad ePTZ display mode is selected Click the ePTZ function to display the ePTZ setting tools Recording Path R...

Page 29: ...isplay Mode With its fisheye lens the Camera can offer 5 live view display modes Panorama 360 degree Broad View Original 360 degree Full Panorama View Quad View Double Broad View 180 degree Ultra Wide...

Page 30: ...le the ROI Stream function For the first time use you may Left click the mouse button under lower left upper right or lower right Live View Window Then you could see a x4 frame displaying in the Sourc...

Page 31: ...ss live3 sdp means upper right Display Window could be seen rtsp camera ip address live4 sdp means lower left Display Window could be seen rtsp camera ip address live5 sdp means lower right Source Dis...

Page 32: ...function pane Click and drag drop this button to move ePTZ pane to a convenient location in the window CH Select the ePTZ channel or display window 1 2 3 or 4 to implement ePTZ setting Step Adjust and...

Page 33: ...ou could check function to execute Then the camera view would automatically start to go to the preset locations in sequence 1 2 3 4 with the configured Time Lapse value Uncheck it Auto Patrol function...

Page 34: ...s office123 _20170510_102808 avi To start recording click the Recording button in the Quick Access Button area Snapshot Browse Click Browse button to define Snapshot Path and Snapshot Filename for the...

Page 35: ...l Storage and Remote Storage As you get familiar with features and functions of your Camera you may want to change or update a number of its settings to further upgrade its performance This can be acc...

Page 36: ...Chapter 4 iCAM 760D User s Manual ICP DAS Setup 36 4 Setup NOTE For Live View setup execution please refer to the previous chapter Live View UI Settings...

Page 37: ...Chapter 4 iCAM 760D User s Manual ICP DAS Setup 37 4 1 System Setup Clicking the System button will display the following tabbed panes relative to system configurations...

Page 38: ...38 4 1 1 Information Tab The Information tabbed pane provides the existing system status of the Camera which includes Model Name System Time Firmware Version MAC Address ActiveX Control Version Wired...

Page 39: ...the setup status of the System Time Settings as detailed below Time Zone Select the applicable Time Zone of your city in reference to Greenwich Mean Time Automatic Select this item if you want to auto...

Page 40: ...ra clock date and time with that of the local host computer Assign value Select this option to enter the date and time manually Enable Daylight Saving Select this option only when applicable at your l...

Page 41: ...re User List This is a permanent default setting and cannot be removed nor changed Hence new User Name Group settings are only added below the default setting Add Remove Click Add button can expand th...

Page 42: ...bled User Group Three group options are available namely Administrator User is allowed to change Camera settings and perform all Camera functions Operator User is allowed to login Live View Webpage an...

Page 43: ...1 4 Maintenance Tab The Maintenance tabbed pane allows you to upgrade the firmware with the latest version and to restore the Network Camera settings to factory default Download and save the latest f...

Page 44: ...step by step Backup Clicking the Backup button allows you to save Camera s parameters and user settings into a config_backup tar gz file Upload Setting This function allows user to restore Camera s ba...

Page 45: ...er browser page opening and then displaying Camera s basic log lists Remote Log Settings Check Enable remote log selection first and then manual entering IP address port setting of Remote Log Server S...

Page 46: ...Chapter 4 iCAM 760D User s Manual ICP DAS Setup 46 4 2 Network Setup Clicking the Network button will display the following tabbed panes on configuring Camera connection with the network...

Page 47: ...o redefine the network and port protocol settings of the Network Camera Where Network Settings DHCP This option obtains the available dynamic IP address assigned by the DHCP server each time the Camer...

Page 48: ...er E mail Address through SMTP service So you won t worry about the difficulty in Camera s Webpage access As for the settings of SMTP Service kindly please contact with your E mail service provider Af...

Page 49: ...h you registered and got through DNS Service Provider The assigned host name is used to access the network device instead of IP Address User Name Password Account authentication for logging into the w...

Page 50: ...So the more the client number is the larger the network bandwidth required and the bigger loading of the camera In other words the camera can send just one streaming and each client can receive the st...

Page 51: ...t address of IP range which you would like to deny its access to camera End IP address Fill in the last address of IP range which you would like to deny its access to camera please note that total dev...

Page 52: ...mera it enables to record a piece of video or to take images when there is an event triggered by either I O condition or ROI Region of Interest by camera In this way the storage size can be reduced si...

Page 53: ...Chapter 4 iCAM 760D User s Manual ICP DAS Setup 53 4 3 Video Audio Setup Clicking the Video Audio button will display tabbed panes for defining Camera video streaming and audio functions...

Page 54: ...Chapter 4 iCAM 760D User s Manual ICP DAS Setup 54 4 3 1 Video Tab...

Page 55: ...re Video Settings Day Night Mode There are Day and Night 2 lens modes Brightness The luminance of the captured image apart from its hue or saturation Try to assign the fit value according to the envir...

Page 56: ...to assign the fit value according to the environment Sharpness Sharpness can be defined as edge contrast So when we increase sharpness we increase the contrast only along near edges Try to assign the...

Page 57: ...n Shutter Speed It is the amount of time the shutter allows light to pass through the lens to the sensor In general faster shutter speeds work well with a lot of light if at night or want to see objec...

Page 58: ...r poor lighting conditions making it easier to identify people or objects Try to set them according to the stream quality DPC Dead Pixel Correction This function could revises error pixels of the sens...

Page 59: ...t camera provide clear images even under backlighting Also provide strength to let user set according to the environment Set WDR function to Disable Set WDR function to Enable Set WDR function to Disa...

Page 60: ...ideo Orientation In order to fulfill different camera install location four kinds video orientation are provided Please also note video would rotate source view orientation first and then change to di...

Page 61: ...nce When the environment luminance becomes higher than the set lux value the Camera will auto switch to day or color mode Otherwise it will remain at night or mono mode Schedule Usually camera will sw...

Page 62: ...TE If the Event Alarm Setting see Section 4 4 2 4 4 3 is enabled an alert message will display requiring you to disable the feature first before proceeding to change the Streaming settings Otherwise a...

Page 63: ...B and VBR variable bit rate CVBR If the provided bit rate is not exceeded the video is encoded with provided quality factor If it exceeds the video quality will be varied to meet the provided bit rate...

Page 64: ...amped with date time if enabled as illustrated below RTSP Port Access Name When RTSP or VLC media player is used the port can be renamed with easy to remember pathname For example the default RTSP Por...

Page 65: ...e Select which kind of codec you would like to set as Audio In signal output format Mute Enable or disable mute function of the Camera s Audio In signal Gain 20dB Enable or disable Gain 20dB function...

Page 66: ...wish to use as screen to block the area from surveillance 2 Click and drag the mouse cursor to lay out a masking screen on the area you wish to block and then release the mouse right button Notice th...

Page 67: ...lay out process 4 Click the Save button This will turn the laid out screen into solid block The steps to disable masking and remove the screen 1 Click Delete button 2 Click Save button and wait a whil...

Page 68: ...directly without crop In this mode 2592x1944 10fps is supported maximally Circular fisheye Means video would be dewrap by Hardware Fisheye Correction Processor support 1920x1920 15fps maximally And t...

Page 69: ...ow for defining event recording of the Camera The iCAM 771 is equipped with a card slot for microSD microSDHC microSDXC 64GB memory card This storage card is utilized to store recording of local video...

Page 70: ...rag it to the location where you want to focus detection Resize the frame by dragging its corners or borders 4 Click the Save button to apply Defining multiple motion detection areas 1 After satisfact...

Page 71: ...ee figure below Enter a new name and click the Save button Wait for a while for the change to take effect 4 To delete a frame that is no longer needed but was previously saved click on the unwanted fr...

Page 72: ...d recoding time and duration as well as defining the video record file target destination Schedule This method activates the Camera video surveillance recording operation continuously when the defined...

Page 73: ...is method will trigger the Camera video surveillance recording operation for a defined Time Lapse in seconds whenever motion is detected The video record may be stored in the SD card Remote Disk provi...

Page 74: ...etected within the defined days of the week and at the time of the set days Each recording time span is in accordance with the total value of Pre event recording and Post event recording in seconds An...

Page 75: ...Signal when its state changes As for the more GPIO Signal setting you may refer to 4 4 4 GPIO Tab Each recording time span is in accordance with the total value of Pre event recording and Post event...

Page 76: ...ice kindly please contact with your FTP service provider While all parameters filled in Windows FTP Transferring Utility are correct and working properly under your Laptop or other PC you may enter th...

Page 77: ...be set up with user scheduled time and capture interval as well as defining the snapshot file target destination Always Under this method the Camera automatically continuous to capture snapshots of t...

Page 78: ...week and set time of the set days are met The Camera will continuously capture snapshots of the area under surveillance at every 1 2 or 3 seconds intervals The stream of accumulated snapshots may be...

Page 79: ...whenever motion is detected within the defined days of the week and at the time of the set days Single or 6 snapshots may be captured as defined The stream of accumulated snapshots may be stored in th...

Page 80: ...the defined days of the week and at the time of the set days As for the more GPIO Signal Settings you may refer to 4 4 4 GPIO Tab The stream of accumulated snapshots stored in the SD Card Remote Disk...

Page 81: ...ce kindly please contact with your FTP service provider While all parameters filled in Windows FTP Transferring Utility are correct and working properly under your Laptop or other PC you may enter the...

Page 82: ...IO Input Signal condition GPIO Input The Trigger Pattern can decide which kind of pattern would trigger event successfully Low to High High to Low or State change GPIO Output To set how long in second...

Page 83: ...utton will display the following tabbed panes to provide information on existing local storage such as disk size info type and status If recording is in progress when clicking the Local Storage button...

Page 84: ...ng status and provide SD card control option where user can select to allow the Camera to auto overwrite earlier files in order to maintain the defined Keep Free Space memory size Enable cyclic storag...

Page 85: ...os or snapshots is performed from files recorded on particular date range as explained in the following figure 1 Select the Type of Video or Snapshot 2 Select the Trigger time give the from and to dat...

Page 86: ...er disk Where Enabled Check Enabled box when setup the setting to start Remote Disk Recording Type NFS and SMBFS two kind of Remote Server are provided Remote Folder Path If NFS Server type is selecte...

Page 87: ...e camera and open its Web based UI via CAM FINDER utility Don t know the CAM FINDER Refer to Chapter 2 4 In this step you may have following troubles If below picture is always popped even NetcamViewe...

Page 88: ...Chapter 5 iCAM 771 User s Manual ICP DAS Appendix 88 Find Tools icon and then select Compatibility View settings Or...

Page 89: ...Chapter 5 iCAM 771 User s Manual ICP DAS Appendix 89 Click Add button to add camera webpage as a compatible website After successful adding camera webpage should be set as compatible view website...

Page 90: ...amera webpage would be refreshing real time and starting to load camera webpage Click Allow button to enable NetcamViewer component running Manual enter camera s username password to pass authenticati...

Page 91: ...ytem32 LibPMD dll is always popped kindly please turn off all browser windows include CDWizard application and then try NetcamViewer installation again So before NetcamViewer installation please make...

Page 92: ...r installation you may see below prompt windows are always popped This will mainly remind you to close all running browser applications and then press OK button to continue NetcamViewer installation O...

Page 93: ...nput username and password of the camera to pass login authentication of camera webpage Default username and password are admin and admin 3 After Live View page is entering successfully find the SETUP...

Page 94: ...n order to have the best performance with Camera kindly please ask for distributor dealer s help to get the latest firmware version downloading 6 After downloading it click the Browse button to open t...

Page 95: ...to upgrade or there will be danger to damage camera system 7 Click the Upgrade button and then one prompt window will pop to tell you wait about 30 seconds to stop all processes 8 Click the OK button...

Page 96: ...ped to suggest you restart the Web Browser 11 While the OK button is clicked the camera webpage connection will be closed And then you have to re login again 12 After camera Web based UI is re login s...

Page 97: ...ter that camera could reboot operate and re configure The default iCAM setting after reset IP 192 168 255 2 Default Username Password admin admin Submask 255 255 0 0 Gateway address 192 168 0 1 DNS Se...

Page 98: ...and the external device can be simply an On Off switch Each set of On Off switch can be connected as one trigger source Default Setting Short Pin4 and Pin5 with a wire PIN with a short wire to revert...

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