icontrols PULSE, Installation Manual And Setup/User Instructions

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TROUBLE SHOOTING GUIDE
SYMPTOM PROBABLE CAUSE SUGGESTED ACTION
NO DISPLAY
AT THE LCD
PANEL
NO POWER.
Check power is on at circuit breaker, disconnect
switch, and check wiring connections.
Check fuse (refer to fuse specs in the
installation instructions) in the junction box.
LOOSE CONNECTION(S).
Check connections in the J/box (near operator)
and control panel; check that the ribbon cable to
LCD display is firmly connected at both ends.
VOLTAGE DROP IN WIRING
BETWEEN OPERATOR
JUNCTION BOX TO
CONTROL PANEL.
Check voltage between te24 and COM,
if no power or Pulse voltage is less than 23V, check
wiring between Junction box (near operator)
and control panel.
LCD PANEL ASSEMBLY.
If 24Vdc is detected and ribbon cable is
connected then replacement of LCD panel
assembly may be required.
CONTROL PANEL CIRCUIT
BOARD.
Disc24V wire (from the J/box) in
the control panel, check voltage between
disconnected wire and COM terminal, if
voltage is 24Vdc then replacement of control
panel circuit board may be required.
DOOR STOPS AT
RANDOM (DOES
NOT RECOGNIZE
LIMITS) POSITION.
ENCODER WORN,
IMPROPERLY INSTALLED OR
HAS MOVED.
Check encoder for wear, re-position if necessary.
It is critical that the set collar on the shaft be set
at 3" from the end. Run limits setup, replace
encoder if problem persist.
DOOR CONSTANTLY
STOPS AT FEW
FEET FROM CLOSE
POSITION
OPERATOR POSITION SET
INCORRECTLY.
Set operator position (handing) from SETUP
menu, (Operator position LH or RH as viewed
from Interior). Run limits setup. Note: All operators
are factory setup for LH mounting.
DOOR REVERSES
BEFORE REACHING
CLOSE POSITION
OR AS SOON AS THE
CLOSE BUTTON IS
RELEASED
PHOTO-EYE/REFLECTOR/
THRU-BEAM SENSOR
MISALIGNED/OBSTRUCTED.
Clean, re-align and or clear obstruction in front
of the sensors/reflector.
INCORRECT WIRING.
Verify that the wiring is as shown in diagram #1
of the installation manual. Replace photo cell if
necessary.
THIRD PARTY REVERSING
DEVICES MALFUNCTIONING .
Disconnect third party reversing devices, install
jumper between reversing input terminal 3
and +24 and test again. Reconnect reversing
devices one at a time to isolate the defected
device, (refer to page 11-17 In the installation
manual).