20
21
TROUBLE SHOOTING GUIDE
SYMPTOM
PROBABLE CAUSE
SUGGESTED ACTION
'DOOR IS STOPPED'
MESSAGE ON LCD
PANEL
OBSTRUCTION OR
DOOR JAMMED DUE TO
OBSTRUCTION.
Remove obstruction or free up the door, turn
"OFF" the AC power and cycle test the door
under battery power.
PUSHER SPRINGS MAY BE
PREVENTING DOOR FROM
REACHING THE OPEN LIMIT.
Reset OPEN limit so that Pusher Spring are not
significantly engaged.
DOOR NO LONGER
BALANCED PROPERLY
Run 'BALANCE CHECK' in STARTUP MENU and
make required balance adjustment.
DOOR MOVES FEW
INCHES AFTER
OPEN/CLOSE
COMMAND AND
STOPS
THIRD PARTY PUSH BUTTON
DOES NOT HAVE AN NC
(NORMALLY CLOSED)
CONTACT FOR THE STOP
BUTTON.
Replace the push button station (or the contact
for the STOP button) for one that has an NC
contact on the STOP button. Wired unit from
factory is compliant.
THIRD PARTY PUSH
BUTTON STATION WIRED
INCORRECTLY.
Check and correct wiring as necessary.
DOOR DOES NOT
CLOSE ON REMOTE
OR CLOSE TIMER
PUSHER SPRINGS MAY BE
PREVENTING DOOR TO OPEN
FULLY TO THE OPEN LIMIT
(SCREEN READS 'DOOR IS
STOPPED') .
Reset Open Limit so that it does not engage
pusher springs.
CLOSE TIMER NOT SET OR
NOT SET APPROPRIATELY.
Enter Menu, and ensure that Closing Timer is set
for desired delay.
PHOTO EYE IS BLOCKED,
MISALIGNED OR DAMAGED.
Check that the LED light on the Photo-Eye is on.
If not, Clean Photo-Eye and Reflector. If still not
on, Check Alignment. If still not on, check for
damage to Photo-Eye or Photo-Eye Cable.
'NO MOTION
DECTECTED'
MESSAGE ON LCD
PANLE
DOOR IS OBSTRUCTED OR
JAMMED.
Ensure that door latch is disengaged. Check
for obstruction or that door is jammed in tracks.
Turn off power and cycle test the door under
battery power.
Summary of Contents for PULSE 100 Series
Page 11: ...11 WIRING DIAGRAMS ...
Page 18: ...18 PULSE OPERATOR COMPONENTS ...
