11. INFORMATION ON THE ASSISTANCE SERVICE
Users must operate according to this product manual, in case of production defects, according to
the provisions of the law, the company fulfills its warranty obligations.
After the warranty period has expired on the main components, all services will be
subject to payment.
In case of battery replacement beyond the warranty period, the battery will be supplied at the
current price, but the battery must be recycled 1:1, the battery must be disposed of or returned
to the battery manufacturer to ensure safe disposal.
WARRANTY
24 MONTHS
on all mechanical, bicycle and electric parts.
6 MONTHS
on the battery.
NOT EXCLUDED FROM THE WARRANTY
All parts subject to normal wear and tear are
(by way of example, but not limited to, brakes, handles, tires and other similar parts).
THE FOLLOWING ARE NOT COVERED UNDER THE WARRANTY:
Accessories installed after purchase.
Malfunctions caused by improper use or accessories not indicated.
Damage caused by installation or installation of improper accessories.
Collision damage caused by external forces.
Any other damage also to components under warranty where caused by improper use. Any other
damages caused by wear are excluded from the warranty.
In case of defect, the following must be provided: complete packaging,
product, all accessories attached, and original invoice.
Summary of Contents for Pure
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