
54
We Think of Customer Satisfactio
n
9. Type of Product Error
Type of
Error
Display
Cause
What to Do
Release
Action
Front Indicator
Lamp
Error
Code
Full Bin
-
The bin is filled with ice.
Use of ice
Automatically
release when the
bin is emptied.
Stop
Water
Supply
Trouble
Er15
Water for making ice is not
supplied within the required
time. (Max 5 mins or less)
Check water
supply
connection
Reconnect power
after resolving
water supply
problem.
Stop
Drainage
error
Er18 The pump water does not
drain.
Check drain
valve and drain
line. Check
water level
sensor.
Reconnect power
after resolving
cooling problem.
Stop
Trouble
in Ice
Making
Er01
When the outlet temperature
of the evaporator reaches
0
℃
, 30 mins after the ice
making started.
Check cooling
unit(Inquiry
Service Center
when there is a
problem)
Reconnect power
after resolving
cooling problem.
Stop
Poor Ice
Making
Er03
When the outlet temperature
of the evaporator reaches
exceeds -5
℃
, 30 mins after
the ice making started.
Reconnect power
after resolving
cooling problem.
Run
Ice
Making
Delay
Er11
It flickers when the maximum
ice-making time (65 mins) is
exceeded.
Clean ice
thickness sensor.
Reconnect power
after resolving
cooling problem.
Auto restart
after 1hr
after stop
Ice
Harvest
Delay
Er12
It flickers when the maximum
harvest time (5 mins) is
exceeded.
Clean/inspect
water curtain and
right magnet
detection unit.
Reconnect power
after resolving
cooling problem.
Auto restart
after 1hr
after stop
High
Pressure
Detection
Er13
Fan motor failure / The water
does not cool down the
gas(High pressure s/w is
open) / Condenser clogged
Check fan
motor and
condenser.
Check water
supply line of
the cooling
unit(Inquiry
Service Center
when there is a
problem)
Reconnect power
after resolving the
cooling water
supply problem.
Auto restart
after 1hr
after stop