iBridge IBR-ITAB User Manual Download Page 64

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T R O U B L E S H O O T I N G

What do I do if...

For more info...

I try to arm my system but the keypad just displays “ZONES FAULTED” and “CAN’T ARM
SYSTEM” and beeps at me.

A zone is open. Find and secure the open window or door.

See Page 14

I try to arm my system but the keypad displays “SYSTEM TROUBLE” and beeps at me. The
Error Codes numbers are displayed.

A System Trouble has been detected. Note the scrolling error codes, which represent the
trouble. Tap

and you will now be able arm to the system, but the trouble must be

fixed as soon as possible.

See Page 20 & 28

The Fire Alarm is sounding and I don’t know how to turn it off.

If a fire is in progress, evacuate the premises immediately! If necessary, call the Fire Department from
an outside phone. If there is no evidence of a fire, enter your code and tap

to silence the alarm.

Note the Zone Number displayed. Check the smoke detector(s). If a smoke detector tripped, its red
alarm indicator light will be on. Tap

to silence the keypad sounder.

See Page 22

Summary of Contents for IBR-ITAB

Page 1: ...1 NAPCO 2013 OI372A 03 13 http www napcosecurity com Using your iBridge IBR ITAB Security System ...

Page 2: ...s condition and state of readiness by testing it at least once a week in both the ac battery and battery only modes ask your alarm professional how to make these tests INTRODUCTION IMPORTANT TEST YOUR SYSTEM WEEKLY Test your sounding device and backup battery These tests should only be performed on weekends or at a time designated by your alarm company 1 While disarmed tap Security Other Options K...

Page 3: ...FIRE PROTECTION 22 FUNCTION MENU 26 CENTRAL STATION MONITORING 31 ADVANCED FEATURES 32 PROGRAMMING USER CODES 33 ENTER ZONE DESCRIPTIONS CELL PHONE STYLE 35 36 KEYPAD MESSAGES 38 USING THE ONSCREEN KEYBOARD 41 USER SETTINGS MENU 44 GLOSSARY 56 SYSTEM TROUBLE ERROR CODES 59 TROUBLESHOOTING 64 TO SILENCE AN ALARM ENTER YOUR CODE AND TAP U FOR SERVICE CALL ____________________ CENTRAL STATION _______...

Page 4: ...plications or for the information you choose to share with others Specific terms and conditions privacy polices and terms of use apply to those non Napco applications and services Please carefully review all conditions and terms applicable to those services and software applications for all privacy policies risks or waivers Your Napco Limited Warrantee and other terms and conditions govern your us...

Page 5: ...ibration screen see page 47 Back Power Button Press to turn on your IBR ITAB When up and running press to return to the previous screen Lights red when charging and green when fully charged but still attached to the charger Three options appear when the Back Power Button is pressed and held down for several seconds Screen Lock Turns the IBR ITAB screen off the IBR ITAB Napco Security Application s...

Page 6: ...battery may damage the product The battery should only be replaced by a Napco approved service facility GETTING STARTED TURNING ON YOUR IBR ITAB Press and hold the Back Power Button until the screen displays startup text indicating the IBR ITAB has turned on and will begin the startup process After a short time a popup appears tap Napco RCM Application to continue Note To automatically start the N...

Page 7: ...ger Drag To scroll or move slowly touch and hold to select a menu item then drag your finger up and down the touch screen to scroll through the menu selections Hold Down Certain icons have two functions depending on whether they are tapped or pressed and held down for 3 seconds Using the Back Power Button Home Press the Back Power Button repeatedly to re turn to the Home Screen Back Press the Back...

Page 8: ...signal a Fire Police or Auxil iary emergency USER SETTINGS Tap to ac cess the screens to allow changes to the way your IBR ITAB operates see USER SET TINGS MENU HELP On screen instructions for Z Wave functions BROWSER Tap to open the IBR ITAB web browser allowing access to the Internet SECURITY This icon is your gateway to your alarm system From here you can arm disarm bypass and control all syste...

Page 9: ... selectively bypass zones page 20 Tap for other options Keypad Mode Zone Directory Events Dealer Servicing Information page 21 Tap to arm Stay to protect yourself at home page 16 Tap to arm Away when leaving page 14 Tap to disarm the system icon active only when armed page 18 ...

Page 10: ...10 SYSTEM READY 1 10 16 18 09 40AM K SERIES KEYPAD MODE CONTROLS INDICATORS 2 3 4 5 12 9 11 10 13 7 8 14 1 6 ...

Page 11: ...Resets various system troubles displays etc see text 2 Resets residential smoke detectors 9 Numerical Keys 1 9 0 Used to enter codes zone numbers etc 10 AREA Button G Selects other areas see Manager s Mode on page 15 11 AWAY Button 1 Arms all zones in the system with display indicating the exit time remaining 2 Scrolls window display backward PRIOR 3 Answers No to questions in the window display 1...

Page 12: ...12 CLASSIC KEYPAD MODE CONTROLS INDICATORS 2 3 6 7 12 9 11 10 13 4 5 8 14 1 ...

Page 13: ...ur IBR ITAB operates see USER SETTINGS MENU 8 RESET Button 1 Resets various system troubles displays etc see text 2 Resets residential smoke detectors 9 Numerical Keys 1 9 0 Used to enter codes zone numbers etc 10 AREA Button G Selects other areas see Manager s Mode on page 15 11 INSTANT Button 1 Cancels entry delay on Exit Entry Zones causing an instant alarm upon violation 2 Scrolls window displ...

Page 14: ... code and tap U Note If you enter a wrong code INVALID ENTRY TRY AGAIN will display The Keypad Window will display PLEASE EXIT IN XXX SECONDS where XXX represents the exit time remaining in 10 second steps 4 Leave the premises Leave through the exit door before the exit time expires If you are unable to arm If you attempt to arm with a faulted Zone a 3 second tone will sound at the tablet The audi...

Page 15: ...arm other areas in a partitioned system To arm disarm a different area 1 While disarmed tap Security Other Options Keypad Mode Tap the numerical key representing the other area number 2 Tap G followed by U The keypad will now provide status and control of that area 3 Enter your User Code followed by Q use D for Classic keypad configurations to arm or disarm the area 4 Tap G followed by U to return...

Page 16: ...e you are permitted to leave through the exit door If EZ ARM is NOT enabled Enter your code and tap U Note If you enter a wrong code INVALID ENTRY TRY AGAIN will display The Keypad Window will display PLEASE EXIT IN XXX SECONDS where XXX represents the exit time remaining in 10 second steps 4 Remain inside the premises Persons wishing to exit can leave through the exit door before the exit time ex...

Page 17: ...Disarm button At the keypad tap U to activate Easy Exit on your system GEM P3200 9600 X255 V20 or greater GEM P816 P1632 P1664 V9A or greater Emergency Buttons Only available if programmed with the User Settings button The Emergency Buttons if programmed are always active whether the system is armed or disarmed Fire Emergency From the Home Screen tap the E button then tap the button marked Fire sh...

Page 18: ...audible alarm 1 At the keypad screen enter your code and tap U After the system is disarmed the window will continue to display ALARM followed by the zone s violated 2 To reset the display note the zones violated then tap C Ambush Optional Your Ambush Code Type is TYPE 1 Prefix TYPE 2 Unique My Ambush Code is ___________________ If an intruder forces you to disarm your system enter your Ambush Cod...

Page 19: ...ing While armed the window will display SYSTEM ARMED SYSTEM ARMED I will display with the GEM P3200 9600 X255 control panels and the red colored Banner will read Night to indicate instant protection But once armed with instant Night Mode opening any entry door will cause an immediate alarm Tap Night If EZ ARM is enabled The Exit Delay countdown takes place during which time you are permitted to le...

Page 20: ... assistance If you cannot get immediate help bypass the problem zone s from the system as fol lows Selectively Bypassing Zones From the Home Screen tap Security then tap Bypass Zones Bypass the problem zone s from the system by tapping B then the zone number or vice versa Note Bypassed zones are unprotected If armed with zones bypassed be sure to have the system checked and corrected as soon as po...

Page 21: ... the up or down arrow buttons located on the right side to scroll through the zone directory required for GEM P816 1632 1664 3200 9600 X255 panels If faulted zones exist in your system the faulted zone will appear in the Keypad Window To bypass a zone from the system tap B then the zone number or vice versa Note This function available with GEM P1632 and GEM P1664 control panel firm ware version 9...

Page 22: ...e on After the alarm condition is corrected thermostat cooled down smoke cleared from detector etc tapping C again will reset the keypad within about 10 seconds NOTE When the Fire Zone is reset the FIRE icon on the left side of the display will go out If the FIRE icon is still displayed the fire zone has not been properly reset If you cannot clear this condition by tapping C call for service Fire ...

Page 23: ...ith all those who use the building 1 In a residence sleep with the bedroom door closed A closed door will hold back deadly smoke while you escape 2 When the fire alarm signals escape quickly Do not stop to pack 3 Test the door If it is hot use your alternate route through the window If the door is cool brace your shoulder against it and open it cautiously Be ready to slam the door if smoke or heat...

Page 24: ...24 FIRE PROTECTION Floorplan Draw a plan of your premises in the space provided below Floorplan ...

Page 25: ...res because the fire may be a slow smoldering low heat type producing smoke because they may not be near the fire or because the heat of the fire may bypass them These detectors will not detect oxygen levels smoke toxic gases or flames Therefore they may only be used as part of a comprehensive fire detection system in conjunction with other devices Under no circumstances should thermostatic heat d...

Page 26: ...rating mode if no activity is detected for longer than one minute Display Zone Faults Displays the zone number of zones that are not secured If needed tap the NEXT and PRIOR Buttons as displayed on screen to scroll faulted zones required for GEM P3200 9600 X255 panels GEM P816 1632 panels will auto scroll Display Zones Bypassed Displays bypassed zones If needed tap NEXT P and PRIOR Q to scroll byp...

Page 27: ...les Displays trouble conditions that have been detected on the Fire Zone s Use NEXT P and PRIOR Q to scroll zones required for GEM P3200 9600 X255 panels GEM P816 1632 panels will auto scroll Activate Chime The Chime Mode will sound a tone at the keypad when the programmed zone is faulted while disarmed To deactivate the Chime Mode re enter the Function Mode and when DEACTIVATE CHIME is displayed ...

Page 28: ...the Function Menu scroll to RESET SENSOR MSG and tap U If you cannot correct the problem call for service Note This function available with GEM P9600 and GEM P3200 control panels only Start Exit Time Optional Start Exit Time programmed YES NO In Commercial Burglary systems exit delay may have been programmed to start after a central station ringback verification signal has been received If the rin...

Page 29: ... the function TO ARM IN 1 4 HRS displayed in the window enter the desired Delay Arming time in hours 1 2 3 or 4 followed by U At the end of this 1 4 hour Delay Arming period the siren will sound a 2 second warning and the keypad will begin a 15 minute arming countdown with the sounder pulsing The sounder may be silenced at this time by tapping C but it will turn back on with a steady warning tone ...

Page 30: ...d to the next group or PRIOR Q to scroll back to the previous group Tap C when done Note This function available with GEM P3200 9600 X255 control panels only Relay Group 01 ____________________________________ Relay Group 02 ____________________________________ Relay Group 03 ____________________________________ Relay Group 04 ____________________________________ Relay Group 05 ___________________...

Page 31: ...p to 45 sec onds at your option by consulting with your installer Regular Burglary Non 24 Hour Zone reports are aborted by disarming within the delay period 24 Hour Zones and zones programmed to report restores must be restored first then the panel armed and disarmed all within the delay period Opening and or Closing Reporting Your system can notify the central station every time it is disarmed or...

Page 32: ...l station acknowledges receipt ringback exit delay will start If ringback is not heard within about 30 seconds a communication problem may exist call for service Function 11 Start Exit Time may then be used to manually start the exit delay however reporting capability may be sacrificed If your system does not report or the ringback feature was not programmed exit delay will start as soon as your c...

Page 33: ...se when U is tapped Repeat Steps 1 through 3 for each User Code to be programmed Erasing a User Code 1 Enter the digits of the user number to be erased followed by RR 2 Tap G0 to erase each digit of the User Code and then tap U Example Erase User 3 s 4 digit User Code For the GEM X255 panel enter all three digits of the User Tap 03RRG0G0G0G0 U User Program Mode Your Installer has programmed into y...

Page 34: ...the GEM X255 panel enter all three digits of the user number 4 Tap U to save the code Note Duplicate Codes are not allowed therefore a duplicate Code entered in the LCD Window will erase when U is tapped Tap C to exit the Program Mode Notes If the system contains more than one keypad only the keypad designated No 1 may be used for programming if in doubt which is No 1 ask your installer While in P...

Page 35: ...any other zone Move the cursor to the displayed zone number i e 01 using R and B Change the zone number using keys 0 through 9 Enter two digits for the zone number after entering the first digit the cursor will automatically advance to the second digit When the second zone number digit is entered the cursor will automatically advance to the right allowing the description locations to be entered Al...

Page 36: ...he number to display lowercase letters in sequence R RIGHT B LEFT C U SPACE EXAMPLE Repeatedly tap 3 to display G H I 3 in sequence SAVE TAP CHARACTERS DISPLAYED IN SEQUENCE HOLD G AND TAP CHARACTERS DISPLAYED IN SEQUENCE 1 ABC1 1 abc1 2 DEF2 2 def2 3 GHI3 3 ghi3 4 JKL4 4 jkl4 5 MNO5 5 mno5 6 PQR6 6 pqr6 7 STU7 7 stu7 8 VWX8 8 vwx8 9 YZ90 9 yz90 0 SPACE 0 Reserved CELL PHONE STYLE ENTRY ...

Page 37: ...18 enter 07 29 18 2 Tap U to save the Date Programming the Time After entering in the Date tap NEXT P for the Time Entry screen 1 At the Enter Time screen simply punch in the correct time using the numeric keypad buttons and if necessary tap any numeric button to change the AM display to PM or vice versa For example for 6 30 PM enter 06 30 0if necessary 2 Tap U to save the Time Programming the sys...

Page 38: ...e I indicates arming with Instant protection Entry delay in progress XXX shows entry time remaining in seconds System armed With the GEM P3200 9600 X255 panels the I indicates arming with Instant protection Zones not secured doors or windows may be open Faulted zone s will scroll Arming attempted with faulted zone The display will scroll the zone faults Secure the zone s and arm system With pulsin...

Page 39: ...Fire Zone Tap C to silence sounder Evacuate premises or correct cause of alarm For partitioned systems only code not valid for area Wrong code entered In Manager s Mode Arming prevented due to unsecured zone represents number of area with unsecured zone Tap the area number then the G button then U to view zones in that area Correct problem then arm as normal For GEM P1632 1664 3200 9600 X255 panel...

Page 40: ...receives an acknowledgment from the central station of the cancellation of the alarm signal Indicates problem s detected on system See examples below and SYSTEM TROUBLE ERROR CODES for a complete list of system troubles and corrective actions Check power transformer Check for blown fuse or circuit breaker general power outage Battery weak If not recharged within 24 hours replace battery Communicat...

Page 41: ...to tap a text field to open the keyboard USING THE ONSCREEN KEYBOARD Tap to save when finished typing Backspace Moves cursor one column to the left deleting the character in that position Shift Tap twice or press and hold for ALL CAPS light turns on Symbols Tap to switch to the numbers and symbols keyboard see next page for more options Enter Return key Tap to end a paragraph Period Press and hold...

Page 42: ...nal sym bols shown on next page light turns on ABC Tap to switch back to the Standard keyboard shown on previous page Enter Return key Tap to end a paragraph Period Press and hold to open a small window with a set of common symbols Numbers and Symbols On the Standard keyboard shown on the previous page tap the 123 key and switch to the Numbers and Symbols keyboard shown below ...

Page 43: ...r Return key Tap to end a paragraph Additional Symbols On the Numbers and Symbols keyboard shown on the previous page tap the unlit ALT key and switch to the Additional Symbols keyboard shown below ALT key is lit ALT Tap to return to the Numbers and Sym bols keyboard shown on previous page light turns off ABC Tap to switch back to the Standard ALL CAPS keyboard ...

Page 44: ...splay Screensaver Options Sound Touch Screen Calibration Video Camera List Discover All Cameras Home Time Enable Weather Options Z wave Remote Login Wi Fi Option Voice App Version Reconnect IBR ITAB Napco Security Application User Settings Button ...

Page 45: ...face module Note the indicator displays 3 bars the more bars that are lit the stronger the wireless signal Battery Charging The IBR ITAB is correctly connected to its charg ing station and its integral battery is charging Battery Charged The IBR ITAB is removed from its charging sta tion and is operating on integral battery power only battery is fully charged Battery 1 2 Full Battery is ap proxima...

Page 46: ...le 3 23 pm would be displayed as 15 23 Select date format Tap to open a dialog that allows the selection of the following date formats Normal 12 31 2011 Month Day Year 12 31 2011 Month Day Year 31 12 2011 Day Month Year 2011 12 31 Year Month Day Display Allows changes to the IBR ITAB display screen Brightness Tap to open a sliding status bar control Increase or decrease the screen brightness by sl...

Page 47: ...or alarm is detected Screen Darkness Allows the selection of darkness percentage after the screen dim timeout duration starts Often used in bedroom locations Selections range from 0 no dim bright to 100 fully dim to black in 10 increments Sound Controls sound intensity and feedback settings Volume Tap to open a dialog containing sliding status bar controls to set the Media volume Alarm volume and ...

Page 48: ...appears on the screen until the calibration process ends and the Sys tem Settings menu selections re appear Note The Touch Screen Calibration screen can be entered at any time by pressing and holding the Home button at the top edge of the IBR ITAB the far right button of the 4 buttons along the top of the hous ing USER SETTINGS TABLET CONT D ...

Page 49: ...mera List Displays a list of all active video cameras in your system Discover All Cameras Initiates the network scanning process that discovers all cameras attached to the iBridge net work Upon discovery the video for the discovered cameras will be available for display from the IBR ITAB Home Screen Video button ...

Page 50: ...attery life between charges Weather Feed Check to display a weather re port feed on the Home Screen Uncheck to re move the weather feed from the Home Screen Note To customize the weather report feed to a particular Zip Code see the following menu en tries below Zip code entry Check to associate the weather report feed to the area of the United States speci fied by the Zip Code entered in the field...

Page 51: ...Events Scenes Groups Cameras Tap to configure up to 32 pre set home auto mation conditions see OI378 Tap for Z Wave Help Menus see OI378 Tap to associate alarm events to your home automation system see OI378 Tap to manage multiple devices at one time see OI378 Tap the User Settings button then tap Z Wave to open the Automation Management screen If not enabled see contact your security dealer ...

Page 52: ...ternal network will be restricted To automatically save the Username Password and Display Name within the IBR ITAB to allow automatic login to your home network via any out side network simply check the Save Password checkbox then tap Save To discard all data and exit without saving a Username Password or Dis play Name tap Clear Wi Fi Option Check to enable the wireless connection be tween the IBR...

Page 53: ... Refresh Tap to refresh the images i e manu ally requesting the latest video feed from the net work Video Tools Jumps directly to the User Set tings Video menu to allow changes to the video data settings received by the IBR ITAB IBR ITAB VIDEO BUTTON Video IBR ITAB Video screen If your system has video cam eras tap the Video button to view real time video feed for up to four 4 cameras You can tap ...

Page 54: ... the remove the file from your IBR ITAB Napco Tap to log into your iSee Video site allowing re mote high resolution streaming video Internet monitoring See your alarm dealer or www napcosecurity com video html for more information Settings Tap to enter the dealer User Settings menu User Settings Tablet Android Settings menu as de tailed earlier in this manual Touch Calibrator Opens the Touch Scree...

Page 55: ...Once saved the file can be tapped to open a selection of operations including Play Tap to play the audio recording using the IBR ITAB s speaker Send Tap to email the file if the appropriate email appli cation software is installed in your IBR ITAB Ringtone If a telephone application is installed tap Phone to assign the audio file to play as the audible sound made by an incoming telephone call or t...

Page 56: ...d by its own keypad or by a keypad of a different Area through Managers Mode Arming Disarming Turning the system on off by entering your code at the keypad then tapping U Battery Backup power source in the control panel enclosure to provide protection in the event of a power failure BYPASS Button Enables you to manually remove one or more protective zones from the system Central Station Monitors i...

Page 57: ... A transmission to a central station notifying of a change in the status of the system alarm trouble low battery etc RF Low Battery Wireless sys tems only Weak transmitter battery RF Check In Wireless systems only Periodic test report from transmitter if a report is not received on time a supervisory failure system trouble will result Ringback A beep after arming verifying the central station s re...

Page 58: ...try delay only occurs if re entry takes place through the normal exit entry door first Fire Zone Detects fire alarms or trouble conditions Interior Zones Circuits within the premises usually including space protection devices interior doors etc but not exterior doors or windows These can all be bypassed simultaneously using the P button Priority Zone A zone that prevents arming if in trouble Prior...

Page 59: ...on System Trouble Condition Action E01 00 AC Power Failure This trouble will occur if AC power is not present Make sure system transformer is plugged into AC receptacle and check the circuit breaker otherwise call installing company for service E02 00 Low Battery If there has been a recent power failure the battery may be partially depleted and must be recharged by the control panel The control pa...

Page 60: ...m 2 required for the GEM PIR and GEM GB The replacement battery for the GEM SMK is the Duracell MN1604 9 Volt Alkaline 2 required The GEM DT Dual Technology Sensor requires 4 C cell alkaline batteries Warning Replace batteries only with the same type as specified above Use of another battery may present a risk of fire or explosion Do not recharge or disassemble battery or dispose of in fire E06 NN...

Page 61: ...sponse Fail ure NN Relay Board Number Call installing company for service E15 NN RF Transmitter Tamper Wireless Transmitter Tamper Cover removed NN Transmitter Number Call installing company for service E16 NN Wireless Receiver Jam A problem has been detected with the wireless receiver Call installing company for service E17 NN Receiver Tamper Condition Call installing company for service E18 NN K...

Page 62: ... that the sensor is able to detect activity in the area clear any obstacles which may be blocking the sensor from detecting activity Tap C to clear the display and then use the Function Menu to Reset Sensor Watch Failure see page 28 If you cannot correct the problem yourself call installing company for service E23 00 Burglary Bus Failure Call installing company for service E24 00 Service Message T...

Page 63: ...e Fire zone indicated Call installing company for service GEM P1632 and GEM P816 panels only E51 00 Bell Siren Trouble There is a problem with the Bell or Siren Call installing company for service E58 00 Telemetry Trouble Call installing company for service E59 00 Telemetry Failure Call installing company for service E66 00 Dirty Smoke Detector Clean Me indication Smoke Detector dirty Call install...

Page 64: ...error codes which represent the trouble Tap C and you will now be able arm to the system but the trouble must be fixed as soon as possible See Page 20 28 The Fire Alarm is sounding and I don t know how to turn it off If a fire is in progress evacuate the premises immediately If necessary call the Fire Department from an outside phone If there is no evidence of a fire enter your code and tap U to s...

Page 65: ...65 NOTES ...

Page 66: ...66 NOTES ...

Page 67: ...ble information and believed to be accurate at the time of printing Napco reserves the right to change or modify any information or specifications without notice or obligation Note The diagrams and images in this guide are provided for illustrative purposes only Important Microsoft and Windows are trademarks the Microsoft Corporation All other trademarks service marks and product or service names ...

Page 68: ...the following criminal tampering electrical or communications disruption it is possible for the system to fail to perform as expected NAPCO does not represent that the product system may not be compromised or circumvented or that the product or system will prevent any personal injury or property loss by burglary robbery fire or otherwise nor that the product or system will in all cases provide ade...

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