IBM TotalStorage NAS 300 Service Manual Download

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IBM NAS 300 Service Guide

Summary of Contents for TotalStorage NAS 300

Page 1: ...IBM TotalStorage Network Attached Storage 300 Model 325 Service Guide ...

Page 2: ......

Page 3: ...IBM TotalStorage Network Attached Storage 300 Model 325 Service Guide ...

Page 4: ... the form has been removed you may address your comments to International Business Machines Corporation Design Information Development Department CGFA PO Box 12195 Research Triangle Park NC 27709 9990 U S A You can also submit comments to www ibm com networking support feedback nsf docsoverall When you send information to IBM you grant IBM a nonexclusive right to use or distribute the information ...

Page 5: ...onnection 5 RAID storage controller 5 Features 6 Components 6 Storage Unit 9 Features 9 Components 10 Supported software applications 14 Chapter 3 Troubleshooting 15 Troubleshooting the engines 15 Diagnostic tools overview 15 Identifying problems using LEDs 15 POST 16 Diagnostic programs and error messages 17 Recovering BIOS 20 Troubleshooting the planar Ethernet controller 20 10 100 Ethernet Adap...

Page 6: ...stallation and replacement procedures 70 Replacing the entire engine 85 Installing and replacing RAID storage controller components 85 Handling static sensitive devices 85 Working with hot swap drives 85 Working with hot swap cooling fans 88 Working with hot swap power supplies 89 Working with hot swap RAID controllers 93 Replacing the battery in the RAID controller 96 Installing GBICs and fiber o...

Page 7: ...l Cable Placement 135 Appendix F Fibre Channel hub Diagnostics 141 General information 141 Isolating a system fault 141 Removing power 141 Running diagnostics on the Fibre Channel hub 141 Attaching to the serial port while the Fibre Channel hub is off 141 Attaching to the serial port while the Fibre Channel hub is on 142 Running diagnostics from a Telnet session on the Ethernet 142 Power on self t...

Page 8: ...orage 165 Appendix H Fast UTIL options 167 Configuration settings 167 Host adapter settings 167 Selectable boot settings 168 Restore default settings 168 Raw NVRAM data 168 Advanced adapter settings 168 Extended Firmware Settings 170 Scan Fibre Channel Devices 171 Fibre Disk Utility 171 Loopback Data Test 172 Select Host Adapter 172 Appendix I Notices 173 Safety and environmental notices 173 Safet...

Page 9: ... These notices indicate situations that can be potentially hazardous to you A caution notice is placed just before descriptions of potentially hazardous procedure steps or situations Danger These notices indicate situations that can be potentially lethal or extremely hazardous to you A danger notice is placed just before descriptions of potentially lethal or extremely hazardous procedure steps or ...

Page 10: ... complete with FAQs parts information technical hints and tips technical publications and downloadable files if applicable Other helpful sites www ibm com Main IBM home page www ibm com storage IBM Storage home page www ibm com storage support nas IBM NAS Support home page www ibm com storage nas IBM NAS products www tivoli com Tivoli www cdpi com Columbia Data Products Online support Use the foll...

Page 11: ...to the engine When you run the diagnostic programs a single problem might cause several error messages When this occurs work to correct the cause of the first error message After the cause of the first error message is corrected the other error messages might not occur the next time you run the test Notes 1 If multiple error codes are displayed diagnose the first error code displayed see Diagnosti...

Page 12: ...erating condition 3 Check the power cord for damage 4 Check the external signal cable for damage 5 Check the cover for sharp edges damage or alterations that expose the internal parts of the device 6 Correct any problems that you find Checking out the RAID storage controller and the storage units Use the status LEDs Symptom to FRU list and the storage management software to diagnose problems For i...

Page 13: ...roller can be added to the IBM NAS 300 to increase the number of hard drives available Storage Units Multiple IBM 5192 Network Attached Storage Storage Unit Model 1RU These optional 10 drive expansion units add additional Fibre Channel FC disk storage IBM NAS 300 engines The IBM NAS 300 comes standard with two IBM TotalStorage Network Attached Storage Models 5RZ engines Features Each engine includ...

Page 14: ...mes with two hot swap power supplies Both power supplies must be installed to maintain proper cooling PCI adapters Each engine has four available PCI slots You can add optional Ethernet ASM and SCSI adapters For more information about optional adapters refer to the IBM NAS 300 Installation Guide Fibre Channel hub The IBM NAS 300 Fibre Channel hub is an eight port Fibre Channel hub that includes se...

Page 15: ...e serial connection is restored after the Telnet session is completed Logging in again is required A password is required to login to the serial port session as password checking is skipped only at initial power on Ethernet connection The Ethernet port allows you to connecting the Fibre Channel hub to an existing 10 100BaseT Ethernet local area network LAN This Ethernet port provides the following...

Page 16: ...entification labeling on customer replaceable units CRUs rear LEDs switches and connectors Easy to replace drives power supplies RAID controllers and fans Disk drive storage Maximum drives per storage server 10 RAID controllers v Technology and interfaces Fibre Channel 40 pin FC disk drives Fibre Channel interface Four Gigabit Interface Converter GBIC connectors for incoming and outgoing FC cables...

Page 17: ...LED indicates that the drive is properly installed Drive fault LED Each drive CRU has an amber Drive fault LED When on this amber LED indicates a drive failure When flashing this amber LED indicates that a drive identify or rebuild process is in progress Latch This multipurpose blue latch releases or locks the drive CRU in place Tray handle You can use this multipurpose handle to insert and remove...

Page 18: ...f the RAID controller RAID controllers Host port Host port Ethernet port Ethernet port RS 232 port RS 232 port Expansion port Expansion port AC power connector AC power switch AC power switch AC power connector RAID controller Each RAID controller contains several connectors and LEDs Each controller has one host port and one expansion port for connecting the storage server to hosts or expansion un...

Page 19: ...Each storage unit includes the following standard features v Dual ESM boards The environmental services monitor ESM boards contain the expansion unit controls switches and LEDs Each ESM board has two GBIC ports for connecting the storage unit to the RAID storage controller v 10 Fibre Channel 40 pin disk drives v Dual power supplies and dual modular cooling fan assemblies Table 2 storage unit featu...

Page 20: ... FC hard disk drives These drives come preinstalled in drive trays This drive and tray assembly is called a drive CRU customer replaceable unit Hot swap drive bays Attention Never hot swap a drive CRU when its green Activity LED is flashing Hot swap a drive CRU only when its amber Fault LED is completely on and not flashing or when the drive is inactive with the green Activity LED completely on an...

Page 21: ...he storage unit are shown in the following illustration Activity LED Each drive CRU has an Activity LED When flashing this green LED indicates drive activity When completely on this green LED indicates the drive is properly installed Drive CRU Your storage unit comes standard with 10 hot swap drive CRUs Each drive CRU consists of a hard disk drive and tray Fault LED Each drive CRU has a Fault LED ...

Page 22: ...ot operational Power switches Use these switches to turn the power supplies on and off You must turn both switches on to take advantage of the redundant power supplies Fan controls and indicators The fans in your storage unit are hot swappable and redundant This means that your storage unit will continue to operate if a fan fails It also means that you can remove and replace the fan while the stor...

Page 23: ...t to the controller Fault LEDs These amber LEDs light when an ESM board failure occurs GBIC input ports The two GBIC input ports are for attaching the optional GBICs to the storage unit GBIC output port Lever Output bypass LED ID conflict LED switch ones place x1 Over temperature LED Fault LED Tray number switch tens place x10 Tray number Power LED Input bypass LED GBIC input port Lever GBIC input...

Page 24: ...t of an ESM board fault In this case the ESM Fault LED is also lit Levers Use these levers when removing and inserting the ESM boards Power LEDs These green LEDs are lit when there is power to the ESM board Over temperature LEDs These amber LEDs light if the storage unit overheats Tray number switches These switches assign the physical addresses of the disk drives and the system management process...

Page 25: ...es attach a monitor keyboard and mouse to the each engine before it is powered on v Light path diagnostics Light emitting diodes LEDs help you identify problems with engine components These LEDs are part of the light path diagnostics that are built into your engine By following the path of lights you can quickly identify the type of system error that occurred See Light path diagnostics for more in...

Page 26: ... When you power on the engine it performs a series of tests to check the operation of its components and some of the options installed in the engine This series of tests is called the power on self test or POST If POST finishes without detecting any problems one long beep and three short beeps sound If POST detects a problem a series of beeps sound See Beep symptoms on page 45 and POST error messa...

Page 27: ...em board These programs are the primary method of testing the major components of your engine For a list of error messages and codes see Diagnostic error codes on page 49 Diagnostic error messages indicate that a problem exists they are not intended to be used to identify a failing part Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by tr...

Page 28: ...is reported during the diagnostic test such as when a device that is to be tested is not installed Starting the diagnostic programs To start the diagnostic programs 1 Ensure you have connected a monitor keyboard and mouse to each engine Notes a When you do not have a monitor keyboard and mouse attached and the engine passes POST one long and three short beeps sound b When you have a monitor keyboa...

Page 29: ...can view engine configuration information such as system configuration memory contents interrupt request IRQ use direct memory access DMA use device drivers and so on by selecting Hardware Info from the top of the screen f You cannot use the diagnostics program to test adapters Use the procedure outlined in Running adapter diagnostics on page 25 When the tests have completed you can view the Test ...

Page 30: ...ble must be securely attached at all connections If the cable is attached but the problem persists try a different cable If you set the Ethernet controller to operate at 100 Mbps you must use Category 5 cabling If you directly connect two workstations without a hub or if you are not using a hub with X ports use a crossover cable Note To determine whether a hub has an X port check the port label If...

Page 31: ...rnet Transmit Receive Activity LED is On only when data is sent to or by this Ethernet controller v Ensure that you have loaded the network device drivers v The network might be idle Try sending data from this workstation v Run diagnostics on the LEDs v The function of this LED can be changed by device driver load parameters If necessary remove any LED parameter settings when you load the device d...

Page 32: ...ng v Adapter not sending or receiving data v Adapter or switch not receiving power v Cable connection between adapter and switch is faulty v Drivers not configured properly ACT LNK Flashing Normal operation LED flashes when the adapter sends or receives data The frequency of the flashes varies with the amount of network traffic 100 On Adapter is operating at 100 Mbps 100 Off Adapter is operating a...

Page 33: ...you loaded the correct network drivers 2 The network might be idle Try accessing a server 3 The adapter is not transmitting or receiving data Try another adapter 4 Ensure that you are using two pair cable for TX wiring Adapter stops working without apparent cause Check the following 1 Run the diagnostics 2 Try reseating the adapter in its slot or try a different slot if necessary 3 The network dri...

Page 34: ...rify that the adapter is seated firmly in the slot 2 Try a different Gigabit Ethernet SX adapter Diagnostics pass but the connection fails Check the following Ensure the network cable is securely attached Another adapter stopped working after you installed the Gigabit Ethernet SX Adapter Check the following 1 Verify that the cable is connected to the Gigabit Ethernet SX Adapter and not to another ...

Page 35: ...lowing steps 1 Go to the Start menu select Settings then Control Panel 2 Double click the INTEL PROSet II icon in the Control Panel to start the INTEL PROSet II utility 3 In the INTEL PROSet II utility select the Ethernet adapter you want to test Gigabit Ethernet PCI adapter or 10 100 Ethernet Adapter 4 Select the Diagnostics tab A list of available tests is displayed 5 Select Run Tests You can al...

Page 36: ...ter still does not connect run the adapter and 3534 Fibre Channel hub diagnostics 2 If the icon is green click on the plus sign in front of the adapter icon to see the state of the attached Fibre channel storage controllers The absence of controllers in the display indicates connection problems For additional information relating to FAStT Check diagnostic functions refer to the online help accesse...

Page 37: ...eturn to the main option menu Remove the CD then restart the engine Power checkout Power problems can be difficult to troubleshoot For example a short circuit can exist anywhere on any of the power distribution busses Usually a short circuit causes the power subsystem to shut down because of an overcurrent condition A general procedure for troubleshooting power problems is as follows 1 Power off t...

Page 38: ...ies and accumulators that contain heavy metals must not be disposed of with normal domestic waste They will be taken back free of charge by the manufacturer distributor or representative to be recycled or disposed of in a proper manner Note Before you begin be sure to read any special handling and installation instructions supplied with the replacement battery Note After you replace the battery yo...

Page 39: ...ays has either a power supply or a filler panel installed v The top cover is in place during normal operation v There is at least 50 mm 2 inches of ventilated space at the sides of the engine and 100 mm 4 inches at the rear of the engine v The top cover is removed for no longer than 30 minutes while the engine is operating v The processor housing cover covering the processor and memory area is rem...

Page 40: ...g the error message or the symptom perform the recommended service action Visually inspect LEDs Observe the front panel LED status indicators then check the information in Table 6 on page 31 If a faulty condition is observed perform the recommended service action Check for problems on attached devices To determine if the source of the problem is an attached device check the following v LEDs v Disp...

Page 41: ...error messages or failure indications that might be encountered For the recommended action see the corresponding action code in Table 7 on page 32 Table 6 Service reference table Description Action Code System reported error message The customer has reported that a fan failure was reported to the system 1 Customer reports a failure to communicate with a host or device Communication failure on all ...

Page 42: ...on action code 3 If not verify the following a The power cord is seated b There is power in the electrical outlet DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the products that attach to the system It is the customer s responsibility to ensure that the outlet is correctly wired and grounded to prevent an electrical shock 72XX...

Page 43: ...b See Working with the Fibre Channel hub on page 110 3 If the port LED is steady yellow this indicates that the port is receiving a signal but the attached device is not yet online and the device is likely not in the ready state Have the customer make the device ready If the customer is unable to correct the problem see Abnormal port LED Function action code 3 on page 32 4 If the port LED blinks a...

Page 44: ...as connected the LED was interleaving green and yellow indicating that the port was not receiving correct information over the fiber link to enable it to correctly initialize the link See the appropriate manual for the device at the other end of the cable and resolve why a valid link initialization frame is not being sent 3 When the cable is removed the LED should go to off However if it interleav...

Page 45: ...age 141 5 If it is not possible or not appropriate to access the Fibre Channel hub in this way replace the short cable If you are dealing with a long cable or one where both ends cannot be accessed at the Fibre Channel hub you need to have the cable installer test the cable Appendix F Fibre Channel hub Diagnostics on page 141describes additional diagnostic procedures information including detailed...

Page 46: ...e you to perform procedures other than replacing the component such as backing up the logical drive or failing a drive before removing it The storage management software gives these procedures Attention Not following the software recovery procedures can result in data loss Checking the LEDs The LEDs display the status of the IBM NAS 300 components Green LEDs indicate a normal operating status ambe...

Page 47: ...Off One of the following situations has occurred The storage server has no power The storage subsystem has no power The power supply has failed There is an overtemperature condition General system error Amber v Off Normal operation v On A storage server component has failed2 1 Always use the storage management software to identify the failure 2 Not all component failures turn on this LED Fault Hos...

Page 48: ...self test v Off The battery or battery charger has failed Expansion port bypass Amber v Off Normal operation v On One of the following situations has occurred The expansion port is not occupied The Fibre Channel cable is not attached to an expansion unit The attached expansion unit is not turned on A GBIC has failed a Fibre Channel cable has failed or a GBIC has failed on the attached expansion un...

Page 49: ... controller storage unit drives all components of the boxes and all interconnections between the boxes v Start SM7 via Terminal Services v After it starts click on the flashlight button so it will find the subsystems It should display the subsystem trees v Double click a subsystem to bring up the management window which will show the subsystem tree with an unconfigured capacity branch v Verify tha...

Page 50: ...or cables as necessary Front panel General system error Indicates that a fault LED somewhere on the storage server has turned on Check amber and green LEDs on all CRUs Amber LED is on and green LED off Power supply CRU Power switch is turned off or ac power failure Turn on all power supply power switches Amber and green LEDs on Power supply CRU Power supply failure Replace the failed power supply ...

Page 51: ...ry Host loop Host managed hub or switch is off or has failed Check if host managed hub or switch is on Replace attached devices that have failed Fibre Channel cable has failed Ensure that the Fibre Channel cables are undamaged and properly connected GBIC has failed Insure GBIC is seated properly replace GBIC RAID controller has no power or has failed Ensure that the unit is powered on Replace RAID...

Page 52: ... are powering on the IBM NAS 300 after an emergency shutdown see Restoring power after an emergency on page 43 Powering on when clustering is active 1 Power on any UPS and allow it to return to normal operation 2 Power on any network hubs or switches 3 Power on all 5192 Network Attached Storage Storage Units and 3534 Managed Hubs Give the 3534 Managed Hubs about three minutes to start up 4 Power o...

Page 53: ...325 If they are used by other network attached devices do not power these off 9 You may also power off any Uninterruptible Power Supplies UPS that regulate power for the Model 325 provided that no other equipment that you wish to keep powered on is plugged into the same UPS Emergency Shutdown This section contains instructions for emergency circumstances If you are turning on the IBM NAS 300 after...

Page 54: ...ower cord 3 Turn on the power to each device based on the startup sequence 4 Turn on both power supply switches on the back of the RAID storage controllers and storage units 5 Only the green LEDs on the front and back and the amber Bypass LEDs for unconnected GBIC ports should remain on If other amber Fault LEDs are on refer to IBM NAS 300 User s Reference for instructions 6 Use your installed sof...

Page 55: ... some installed options If the POST finishes without detecting any problems you will hear one long and three short beeps if a monitor and keyboard are not attached to the appliance When a monitor and keyboard are attached you will hear one short beep Any other series of beeps indicates a problem and an error message appears on your screen Beep symptoms Beep symptoms are short tones or a series of ...

Page 56: ...oard 2 2 4 CMOS configuration information validation failed 1 Battery 2 System Board 2 3 1 Screen initialization failed 1 Jumper on J14 2 System Board 2 3 2 Screen memory failed 1 System Board 2 3 3 Screen retrace failed 1 System Board 2 3 4 Search for video ROM failed 1 System Board 2 4 1 Video failed screen believed operable 1 System Board 3 1 1 Timer tick interrupt failed 1 System Board 3 1 2 I...

Page 57: ...iguration has changed 1 Run Diagnostics 2 Run Configuration Setup Three Short Beeps 1 DIMM 2 System Board One Continuous Beep 1 Processor 2 System Board Repeating Short Beeps 1 Keyboard 2 System Board One Long and One Short Beep 1 Video adapter if present 2 System Board One Long and Two Short Beeps 1 Video adapter if present 2 System Board Two Long and Two Short Beeps 1 Video adapter No Beep sympt...

Page 58: ...tional information before replacing a FRU 3 The DIMM error LEDs processor error LEDs and VRM error LEDs turn off when the system is powered off Diagnostic Panel LED FRU Action All LEDs off Check System Error Log for error condition then clear System Error Log when the problem is found 1 System Error Log is 75 full clear the log 2 PFA alert check log for failure clear PFA alert remove AC power for ...

Page 59: ...fans are operating correctly 3 Examine System Error Log a System over recommended temperature b 1 Information LED Panel 2 System Board c DASD over recommended temperature DASD LED also on 1 Overheating hard drive 2 DASD Backplane 3 System Board d System over recommended temperature for CPU X where X is CPU 1 2 CPU LED also on 1 CPU X e System Board over recommended temperature 4 If the CPU LED on ...

Page 60: ...1 System Board 020 XXX 001 Failed Hot Swap Slot 1 PCI Latch test 1 PCI Hot Swap Latch Assembly 2 System Board 020 XXX 002 Failed Hot Swap Slot 2 PCI Latch test 1 PCI Hot Swap Latch Assembly 2 System Board 020 XXX 003 Failed Hot Swap Slot 3 PCI Latch test 1 PCI Hot Swap Latch Assembly 2 System Board 020 XXX 004 Failed Hot Swap Slot 4 PCI Latch test 1 PCI Hot Swap Latch Assembly 2 System Board 030 X...

Page 61: ... 2 DIMM 1 3 DIMM 4 4 DIMM 3 2 System Board 201 XXX 999 Multiple DIMM failure see error text 1 See error text for failing DIMMs 2 System Board 202 XXX 001 Failed System Cache test 1 VRM 1 2 Microprocessor 1 202 XXX 002 Failed System Cache test 1 VRM 2 2 Microprocessor 2 206 XXX 000 Failed Diskette Drive test 1 Cable 2 Diskette Drive 3 System Board 215 XXX 000 Failed IDE CD ROM test 1 CD ROM Drive C...

Page 62: ...te drive or the diskette drive does not work 1 If there is a diskette in the drive verify that a The diskette drive is enabled in the Configuration Setup utility program b The diskette is good and not damaged Try another diskette if you have one c The diskette is inserted correctly in the drive d The diskette contains the necessary files to start the server e The software program is OK f Cable is ...

Page 63: ... problem 3 Power Supply 4 Power Backplane 5 System Board On On Power is OK N A POST error codes Note These diagnostic error messages require the attachment of a monitor keyboard and mouse before you power on each engine to enable you to see them In the following error codes X can be any number or letter Error Code Symptom FRU Action 062 Three consecutive boot failures using the default configurati...

Page 64: ...on Setup 2 System Board 185 Drive startup sequence information corrupted 1 Run Configuration Setup 2 System Board 186 Security hardware control logic failed 1 Run Configuration Setup 2 System Board 187 VPD serial number not set 1 Set serial number in Setup 2 System Board 188 Bad EEPROM CRC 2 1 Run Configuration Setup 2 System Board 189 An attempt was made to access the server with invalid password...

Page 65: ...iguration setup 2 Battery 3 Processor 962 Parallel port error 1 Disconnect external cable on parallel port 2 Run Configuration Setup 3 System Board 11XX System board serial port 1 or 2 error 1 Disconnect external cable on serial port 2 Run Configuration Setup 3 System Board 0001200 Machine check architecture error 1 Processor 1 1301 I2 C cable to front panel not found 1 Cable 2 Front Panel 3 Power...

Page 66: ... 2 Flash update the Service Processor 1 System Board 1762 Hard Drive Configuration error 1 Hard Drive 2 Hard Drive Cables 3 Run Configuration Setup 4 Hard Drive Adapter 5 SCSI Backplane 6 System Board 178X Hard Drive error 1 Hard Drive Cables 2 Run Diagnostics 3 Hard Drive Adapter 4 Hard Drive 5 System Board 1800 No more hardware interrupt available for PCI adapter 1 Run Configuration Setup 2 Fail...

Page 67: ...tion Setup 2 Failing Adapter 3 System Board 00180200 No more I O space available for PCI adapter 1 Run Configuration Setup 2 Failing Adapter 3 System Board 00180300 No more memory above 1MB for PCI adapter 1 Run Configuration Setup 2 Failing Adapter 3 System Board 00180400 No more memory below 1MB for PCI adapter 1 Run Configuration Setup 2 Move the failing adapter to slot 1 or 2 3 Failing Adapter...

Page 68: ...f the following might be causing the problem v A failing SCSI device adapter drive controller v An improper SCSI configuration or SCSI termination jumper setting v An incorrectly installed cable v A defective cable 1 External SCSI devices must be powered on before you power on the server 2 The cables for all external SCSI devices are connected correctly 3 The last device in each SCSI chain is term...

Page 69: ... X temperature level warning system reporting under temperature condition for CPU X 1 Ambient temperature must be within normal operating specifications Fan error messages Message Action Fan X failure level critical fan X had a failure 1 Check connections to fan X 2 Replace fan X Fan X fault level critical fan X beyond recommended RPM range 1 Check connections to fan X 2 Replace fan X Fan X Outsid...

Page 70: ...r short circuit on X voltage bus 2 See Power checkout on page 27 12V X bus fault level critical overcurrent condition on 12 volt X voltage bus 1 Check for short circuit on 12 volt X voltage bus 2 See Power checkout on page 27 5V fault level critical overcurrent condition on 5 V subsystem 1 Check for short circuit on 5 v bus 2 See Power checkout on page 27 240 VA fault level critical overcurrent or...

Page 71: ...r X level critical DASD area reported temperature outside recommended operating range 1 Ensure engine is being correctly cooled see Temperature checkout on page 29 System shutoff due to high ambient temperature level critical high ambient temperature 1 Ambient temperature must be within normal operating specifications System shutoff due to system board under temperature level critical system board...

Page 72: ...and do the following 1 Power off the engine 2 Be sure the system is cabled correctly 3 Remove or disconnect the following one at a time until you find the failure power on the computer and reconfigure each time Any external devices Surge suppressor device on the engine Modem mouse or non IBM devices Each adapter Drives Memory Modules 1 Gigabyte Note Minimum operating requirements are a 1 Power Sup...

Page 73: ...LED on Front panel 1 Indicates a Fault LED somewhere on the RAID storage controller has turned on Check for amber LEDs on CRUs Amber LED on and green LED off Power supply CRU 1 Turn on all power supply power switches 2 Check ac power Amber and green LEDs on Power supply CRU 1 Replace the failed power supply CRU All green LEDs off All CRUs 1 Check that both IBM NAS 300 power cords are plugged in 2 ...

Page 74: ... Channel cables are undamaged and properly connected 2 RAID controller Random errors on Subsystem 1 Midplane Note If you cannot find the problem in the troubleshooting table test the entire IBM NAS 300 Storage unit Symptom to FRU index Use this table also to find solutions to problems that have definite symptoms Problem Indicator FRU Action Amber LED On Front panel 1 General Machine Fault Check fo...

Page 75: ... green LEDs Off 1 Check ac voltage at PDUs Check ac voltage line inputs 2 Power supplies 3 Midplane One or more green LEDs Off 1 No activity to the drive This can be normal activity One or more green LEDs Off All hard Disk Drives or those on one bus 1 Use SCSI RAID Manager to check drive status 2 SCSI cables 3 ESM board 4 Midplane Chapter 4 Symptom to FRU index 65 ...

Page 76: ...66 IBM NAS 300 Service Guide ...

Page 77: ... your system is configured to support this function For complete details about installing or removing a hot swap component see the information provided in this chapter v The blue color on components and labels identifies touch points where a component can be gripped a latch moved and so on v Make sure that you have an adequate number of properly grounded electrical outlets v Back up all important ...

Page 78: ...n When working on the IBM NAS 300 make sure you only pull out only one engine at a time from its secured position in the rack Pulling out only one engine at a time allows the cable restraint arms to maintain proper cable positioning Major components The following illustration shows the major components of the IBM NAS 300 engine Note The illustrations in this document might differ slightly from you...

Page 79: ...in this document might differ slightly from your hardware PCI slot 5 64 bit 33 MHz J44 Fibre Channel Adapter PCI slot 4 64 bit 33 MHz J39 PCI slot 3 64 bit 33 MHz J34 PCI slot 2 32 bit 33 MHz J32 PCI slot 1 32 bit 33 MHz J27 Battery DIMM 1 J23 DIMM 2 J21 DIMM 3 J19 DIMM 4 J18 Microprocessor 2 U17 Microprocessor 1 U3 Chapter 5 Installing and replacing IBM NAS 300 components 69 ...

Page 80: ...Keyboard mouse port J6 Serial ports J3 Installation and replacement procedures This section describes how to add or remove internal components Removing the cover and bezel Refer to the following illustration to remove the cover and bezel Note The illustrations in this document might differ slightly from your hardware Cover release latch Side latch Side latch Bezel To remove the top cover perform t...

Page 81: ...y adapters v Determine which expansion slot you will use for the adapter The second IBM FAStT Host Adapter Fibre Channel must be installed in slot 4 a 64 bit PCI slot The first IBM Gigabit Ethernet Server Adapter must be installed in slot 3 If you are installing a second IBM Gigabit Ethernet Server Adapter it must be installed in slot 4 Both slot 3 and slot 4 are 64 bit PCI slots An IBM 10 100 Eth...

Page 82: ...nsion slot cover a Loosen and remove the screw on the top of the expansion slot cover b Slide the expansion slot cover out of the engine Store it in a safe place for future use Attention Expansion slot covers must be installed on the openings for all vacant slots This maintains the electromagnetic emissions characteristics of the system and ensures proper cooling of system components 5 Remove the ...

Page 83: ...f the engine to install hot swap drives However you must turn off the engine when performing any steps that involve installing or removing cables Refer to the following illustration to replace a hard disk drive Note The illustrations in this document might differ slightly from your hardware Drive tray assembly Drive handle To replace a hard disk drive perform the following Attention When you handl...

Page 84: ... ROM drive Note The illustrations in this document might differ slightly from your hardware Slide rail Slide rail Drive To replace a defective CD ROM drive perform the following steps Attention When you handle Electrostatic Discharge Sensitive devices ESD take precautions to avoid damage from static electricity For details on handling these devices see Handling electrostatic discharge sensitive de...

Page 85: ... system board 5 Slide out the old CD ROM drive from the engine 6 Touch the static protective bag containing the drive to any unpainted metal surface on the engine then remove the new drive from the bag and place it on a static protective surface 7 Set any jumpers or switches on the drive according to the documentation that comes with the drive 8 Install rails on the drive v Remove the blue slide r...

Page 86: ...DIMM so that the pins align correctly with the connector 5 Insert the DIMM into the connector by pressing on one edge of the DIMM and then on the other edge of the DIMM Be sure to press straight into the connector Be sure that the retaining clips snap into the closed positions 6 Make sure that the retaining clips are in the closed position If a gap exists between the DIMM and the retaining clips t...

Page 87: ...cessors Each IBM NAS 300 engine comes with two microprocessors installed on the system board Note Before you replace a defective microprocessor review the documentation that comes with the microprocessor so that you can determine whether you need to update the engine basic input output system BIOS The latest level of BIOS for your engine is available through the Web at www storage ibm com support ...

Page 88: ... the air baffle by grasping it at the sides and lifting it out 5 Remove the defective microprocessor by pulling upward on the microprocessor handle and lifting it out 6 Install the new microprocessor a Touch the static protective package containing the new microprocessor to any unpainted metal surface on the engine then remove the microprocessor from the package b Center the microprocessor over th...

Page 89: ...ve the bezel See Removing the cover and bezel on page 70 2 Unplug the power cord for the power supply you want to replace from the electrical outlet 3 Unplug the power cord from the back of the engine 4 Lift up the power supply handle and gently slide the power supply out of the chassis Note During normal operation each power supply bay must have a power supply installed for proper cooling 5 Insta...

Page 90: ...he two engines an interconnect cable that connects both engines to the ASM PCI adapter The ASM PCI adapter enables management through a Web browser interface in addition to ANSI terminal Telnet and Netfinity Director The adapter installation and cabling sequence follows Use an ASM PCI adapter that is connected to your ASM Interconnect bus as an Ethernet gateway for your ASM Interconnect bus enabli...

Page 91: ...onents 2 Remove the adapter from the static protective package Attention Avoid touching the components and gold edge connectors on the adapter 3 Place the adapter component side up on a flat static protective surface 4 Install the adapter a Carefully grasp the adapter by its top edge or upper corners and align it with the expansion slot on the system board b Press the adapter firmly into the expan...

Page 92: ...rconnect cable 4 to 5 then connect 3 to 6 to the next engine using the 6 ft Ethernet cable 7 provided Connecting a serial cable If you want to manage your engine remotely you need to install the serial cable to connect a modem Connect the serial cable to the ASM PCI adapter as shown in the following illustration 1 Connect the serial connector on the serial cable 1 to the serial port on the ASM ada...

Page 93: ...utomatically runs a self testing program to ensure that the hardware is running correctly If power on diagnostics complete successfully the information light and the system error light is off If a problem is detected refer to the TotalStorage Network Attached Storage 300 User s Reference for troubleshooting procedures 6 Configure your ASM PCI adapter go to Configuring the ASM PCI adapter Configuri...

Page 94: ...n assembly out 3 Slide the replacement fan assembly into the engine until it clicks into place 4 Verify that the FAN LED on the diagnostics panel on the system board is not lit If the FAN LED is lit reseat the fan 5 Replace the cover See Installing the cover and bezel Installing the cover and bezel Note The illustrations in this document might differ slightly from your hardware Cover release latch...

Page 95: ...ic discharge ESD when you handle options and storage server components observe the following precautions v Limit your movement Movement can cause static electricity to build up around you v Handle the device carefully holding it by its edges or its frame v Do not touch solder joints pins or exposed printed circuitry v Do not leave the device where others can handle and possibly damage the device v...

Page 96: ...sets the Fibre Channel loop ID automatically based on the setting of the tray number switch and the physical location bay of the drive CRU Hot swap hardware The RAID storage controller contains hardware that you can use to replace a failed hard disk drive without turning off the RAID storage controller Therefore you can continue operating the system while a hard disk drive is removed or installed ...

Page 97: ...he handle 2 on the tray 3 out into the open position c Lift the drive CRU partially out of the bay d To avoid possible damage to the drive 4 wait at least 20 seconds before fully removing the drive CRU from the RAID storage controller to allow for the drive to spin down e Verify that there is proper identification such as a label on the drive CRU and then slide it completely out of the RAID storag...

Page 98: ...ng When you replace the failed fan CRU be sure to install the second fan CRU within 10 minutes to prevent any overheating due to the lack of the additional fan CRU Fan CRU Fan CRU Handle Handle Latch Latch Fault LED Fault LED Fan CRUs The two fan CRUs are hot swappable and redundant Fault LEDs These amber LEDs light when a fan failure occurs Latches and handles Use the latches and handles to remov...

Page 99: ...ltage to dc voltage One power supply CRU can maintain electrical power to the unit if the other power supply is turned off or malfunctions The power supply CRUs are interchangeable by reversing the locking levers Each power supply CRU has a built in sensor that detects the following conditions v Over voltage v Over current v Overheated power supply If any of these conditions occurs one or both pow...

Page 100: ...LED These green LEDs light when the storage server is turned on and receiving ac power Fault LEDs These amber LEDs light if a power supply failure occurs or if the power supply is turned off AC power switches Use these switches to turn the power supplies on and off You must turn on both switches to take advantage of the redundant power supplies AC power connectors This is the connection for the ac...

Page 101: ...Lever 2 Unplug the power cord from the electrical outlet 3 Disconnect the power cord from the ac power connector on the power supply 4 Remove the nut and strain relief clamp from the rear of the power supply 5 Remove the power supply from the RAID storage controller as follows a Grasp the pull ring on the power supply lever and squeeze the latch to release it b Pull the lever open and remove the p...

Page 102: ...e Safety and environmental notices on page 173 1 Ensure that the ac power switch is off on the power supply that you are installing 2 Install the power supply in the RAID storage controller as follows a Slide the power supply into the RAID storage controller Make sure that the lever is pulled straight out as you slide the power supply into the storage server b Close the lever until the pull ring l...

Page 103: ...s see the User s Reference Working with hot swap RAID controllers Each RAID controller fits into the back of the RAID storage controller and has the following components v Battery v Cache memory v One host port and one expansion port v One Ethernet port v One RS 232 port Each RAID controller has a unique hardware Ethernet address which is printed on a label on the front There is also a label givin...

Page 104: ...n you must shut down your system before you can replace the RAID controller For the proper shutdown sequence see Powering the IBM NAS 300 on and off on page 42 3 Label each cable that connects to the RAID controller that has failed This ensures that all cables will be properly reconnected to the new RAID controller Attention Handle and install fiber optic cables properly to avoid degraded performa...

Page 105: ...perform the following steps 1 Unpack the new RAID controller Set the RAID controller on a dry level surface away from magnetic fields Save the packing material and documentation in case you need to return the RAID controller 2 Using a Phillips head screwdriver remove the eight screws from the battery access panel on the bottom of the replacement RAID controller CRU 3 Connect the battery harness on...

Page 106: ...y off or any other Fault LED is on refer to the storage management software for problem determination 11 Refer to the storage management software online help for instructions on bringing the controller online Replacing the battery in the RAID controller Each RAID controller contains a rechargeable battery that maintains the data in the cache memory Use the following procedure if the storage manage...

Page 107: ... the RAID controller as described in Replacing a RAID controller on page 93 9 Using a Phillips head screwdriver remove the eight screws from the battery access panel on the bottom of the RAID controller CRU as shown in the following illustration Battery access panel 10 Lift the old battery out of the RAID controller CRU Note If you cannot lift out the battery turn over the RAID controller holding ...

Page 108: ... Installation Write today s date v Replacement Date Write the date three years from now CONTAINS SEALED LEAD BATTERY BATTERY MUST BE RECYCLED Pb CAUTION Use proper facilities to recycle the used battery CRU If the battery CRU is physically damaged or leaking electrolyte gel do not ship it to a recycling center The battery contains sealed lead acid batteries that might be considered hazardous mater...

Page 109: ... and Expansion Loop LED stay off or any other Fault LED is on refer to the storage management software for problem determination 21 Refer to the storage management software online help for instructions on bringing the controller online and resetting the battery age Note There are two cache batteries in the unit one for each controller Make sure that you reset the age for the correct battery Also y...

Page 110: ...rdous radiation exposure Danger Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Note For safety notice translations see Safety and environmental notices on page 173 To install a GBIC perform the following steps 1 Remove...

Page 111: ...te the GBIC latch outward to the locked position flush with the rear of the GBIC 5 Move the GBIC latch to the unlocked center position 6 Insert the GBIC into the GBIC port on the RAID controller 7 Move the GBIC latch back to the locked position flush with the rear of the GBIC 8 Remove the protective caps from the fiber optic cable Chapter 5 Installing and replacing IBM NAS 300 components 101 ...

Page 112: ... components take these precautions to avoid damage from static electricity v Limit your movement Movement can cause static electricity to build up around you v Always handle components carefully Never touch any exposed circuitry v Prevent others from touching components v When you are installing a new option touch the static protective package containing the option to a metal expansion slot screw ...

Page 113: ...en light flashes to indicate FC activity to the drive Activity LED Green on The green light is on to indicate the drive is properly installed Fault LED Amber flashing The amber light flashes to indicate a drive rebuild is under way or that a drive has been identified by software Fault LED Amber on The amber light is on to indicate a drive failure v Fibre Channel loop IDs When you replace a drive C...

Page 114: ... the green Activity LED completely on and not flashing 2 Remove the drive CRU a Press on the inside of the bottom of the tray handle to release the blue latch 1 b Pull the handle 2 on the tray 3 out into the open position c Lift the drive CRU partially out of the bay d To avoid possible damage to the drive 4 wait at least 20 seconds before fully removing the drive CRU from the storage unit to allo...

Page 115: ...our specific storage unit Removing a hot swap power supply v CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician N...

Page 116: ... lever open and remove the power supply Replacing a hot swap power supply Note When replacing a power supply due to a failure ensure that the power supply latch is mounted on the side of the power supply that faces the middle of the storage unit If not remove the lever screw flip the lever over and tighten the screw on the opposite side To replace a hot swap power supply perform the following step...

Page 117: ...er supply in the storage unit a Slide the power supply into the storage unit Be sure the lever is pulled straight out as you slide the power supply into the storage unit b Close the lever until the pull ring latch locks in place Make sure that the lever locks into place 3 Wrap the clamp around the power cord approximately 20 cm 8 in from the power supply connection end 4 Attach the power supply nu...

Page 118: ...ing it into the empty slot Be sure the levers are pulled straight out as you slide the ESM board into the storage unit 9 Close the levers until the pull ring latch locks in place Make sure that the levers lock into place 10 Reattach the GBICs and FC cables to their original locations 11 Check the Bypass LEDs at both ends of the reattached cables If the Bypass LEDs are on reattach the cables and GB...

Page 119: ...be in place even if one is not functioning properly to maintain proper cooling Use the following procedure to replace a hot swap fan 1 Check the LEDs on the back of the storage unit 2 If the amber Fault LED is on remove the failed fan a Slide the latch to unlock the fan CRU b Use the handle black knob to pull the fan from the storage unit 3 Install the new fan unit a Place the fan CRU in front of ...

Page 120: ... Unscrew and remove the moving slide bar and the locking ears from the Fibre Channel hub Retain the inner slide bars locking tabs and screws as they will be used to mount the new Fibre Channel hub Installing a new Fibre Channel hub Note You can use the same steps described here to install a new IBM NAS 300 engine To install a new Fibre Channel hub perform the following steps 1 Mount the moving sli...

Page 121: ...ntroller See Using the SCSISelect utility program on page 117 for more information Using the Configuration Setup Utility program This section provides the instructions needed to start the Configuration Setup Utility program and descriptions of the menu choices available Starting the Configuration Setup Utility program To start the Configuration Setup Utility program 1 Power on the appliance engine...

Page 122: ...en You cannot edit the fields This choice appears on both the full and limited Configuration Setup Utility menus v System Information Select this choice to display information about each appliance engine Changes that you make on other menus might appear on this summary screen You cannot edit any fields The System Information choice appears only on the full Configuration Setup Utility main menu Pro...

Page 123: ... allow a power on password to be changed by the user See Using passwords on page 115 for more information System Owner s Name Select this choice to specify a system owner s name which will display during POST You can remove or change the name only from the System Security menu You can use any combination of up to 16 characters for the system owner s name v Start Options Select this choice to view ...

Page 124: ...ections to save custom settings for the PCI Slot Device Information choice The save restore and load default settings choices on the main menu of the Configuration Setup Utility do not save the PCI Slot Device Information settings After making changes select Save and exit the PCI Utility to save the changes and return to the Advanced Setup choice Exit the PCI Utility without saving changes to igno...

Page 125: ... changes and restore the previous settings v Load Default Settings Select this choice to cancel your changes and restore the factory settings v Exit Setup If you have made any changes the program will prompt you to save the changes or exit without saving the changes Using passwords The System Security choice appears only on the full Configuration Setup Utility menu After you select this choice you...

Page 126: ... connect all external cables and power cords Note You can now start the Configuration Setup utility program and change the power on password If you want to be prompted for a password when you power on the appliance engine set the password override switch back to the OFF position Administrator password Select this choice to set an administrator password The administrator password provides access to...

Page 127: ...v Locate and correct configuration conflicts v Perform a low level format on a SCSI hard drive The following sections provide the instructions needed to start the SCSISelect Utility and descriptions of the menu choices available Starting the SCSISelect utility program To start the SCSISelect utility program 1 Power on the appliance engine 2 When the Press CTRL A for SCSISelect Utility prompt appea...

Page 128: ...traSCSI speeds v SCSI Disk Utilities Select this choice to view the SCSI IDs that are assigned to each device or to format a SCSI device To use the utility program select a drive from the list Read the screens carefully before making a selection Note If you press Ctrl A before the selected drives are ready an Unexpected SCSI Command Failure screen might appear Restart the appliance engine and watc...

Page 129: ...ion for instructions 2 Select Format Disk then follow the instructions on the screen Note Hard drives normally contain more tracks than their stated capacity to allow for defective tracks A message appears on the screen if the defect limit is reached If this happens have the system serviced Chapter 6 Using system level utilities 119 ...

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Page 131: ...ver 1 Front LED cover 2 Tabs To remove the LED cover do the following 1 Remove the cover 2 From the back of the cover release the four tabs 1 and gently pry away the LED cover 2 Removing the on off reset board 1 On Off Reset Board 2 Screw To remove the on off reset board 1 Remove the cover 2 Disconnect the cables from the system board Copyright IBM Corp 2001 121 ...

Page 132: ... board 1 Remove the cover 2 Disconnect the cable 3 Remove the screw 1 4 Carefully pull out drive 2 to remove Removing the LED board 1 LED board 2 Screws 2 To remove the LED board 1 Remove the cover 2 Disconnect the LED board cable from the system board 3 Remove the two screws 2 4 Carefully slide out the board 1 122 IBM NAS 300 Service Guide ...

Page 133: ... 4 Gently slide the SCSI backplane assembly 2 up to remove Removing the hot swap hard disk drive backplane 1 Backplane bracket 2 Backplane board 3 Screws 4 To remove the hot swap hard disk drive backplane 1 Remove the cover 2 Pull out the hard drives in order to disconnect them from the backplane 3 Remove the screw from the top of the backplane bracket 1 Appendix A FRU information service only 123...

Page 134: ...1 Backplane 2 Insulator 3 Screws 2 4 Plastic retainer To remove the power supply backplane 1 Remove the cover 2 Remove power supplies from the backplane 1 3 Disconnect cables from the backplane 4 Remove the two screws 3 5 Remove the plastic retainer 4 6 Remove insulator 2 and replace on new backplane Removing the AC Distribution Box 1 Screw 2 AC distributor box 124 IBM NAS 300 Service Guide ...

Page 135: ...le 5 to release it from the chassis Note To install the receptacle push up into the chassis opening of slot 4 Be sure to properly replace receptacles 1 to 1 and 2 to 2 as labeled Removing the system board 1 System board cage 2 Knobs To remove the system board 1 Remove the cover 2 Remove the rear air flow fan 3 Remove the air cover 4 Remove the system board cables 5 Pull up on the two knobs 2 6 Pul...

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Page 137: ...listing for the IBM NAS 300 engine Index System Part Model No FRU No 1 Top Cover 38P7581 2 92MM X 38 Fan 2 37L0305 3 AC Distribution Box Model 37L0313 4 SCSI Backplane Combo Backplate Assembly 00N8953 5 Slim Hard Disk Drive Bezel Filler Assembly 00N7259 6 9 1 GB Hard Disk Drive 10000 RPM 37L6216 8 Power Supply with Mounting 270 WF 37L0311 9 Front Bezel 5187 5RZ 38P7582 10 12 7MM Diskette Drive 36L...

Page 138: ... Assembly Power Backplane 00N7216 Card Assembly CD Interposer 09N9451 Card Assembly SCSI Repeater 160M 00N7293 Mounting Hardware Cage 00N7196 ON OFF Switch Cover 09N8012 Battery 3V 33F8354 Lens Cover 00N7178 Misc FRU Kit 00N7179 Left Ext Interface Adapter Side Flange 00N7190 Right Ext Interface Adapter Side Flange 00N7192 Hinge Pin 3 00N7244 Mounting Bracket Assembly CD FDD 09N9452 Frame Assembly ...

Page 139: ...85 Blower Assembly 37L0067 350W Power Supply Assembly 37L0059 Electronic Module ESM LVD LVD 37L0103 Front Bezel 5192 1RU 38P7579 Blank Tray Assembly 37L6708 HDD 36 4 GB W Slim Carrier 06P5781 GBIC Module Sw 03K9206 Misc Hardware Kit 09N7288 Power Cords Table 18 Power cords Description Part No Power cord 2 ft 36L8858 Power cord 3 ft 36L8859 Power cord 5 ft 36L8860 Power cord from PDU to ASM adapter...

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Page 141: ...ent v Slot 2 10 100 Ethernet v Slot 3 Gigabit Ethernet v Slot 4 10 100 Ethernet v Slot 5 Fibre Channel standard Table 20 PCI Adapter Placement Configuration v 10 100 10 100 Ethernet v Gig Gigabit Ethernet v AM Advanced Mgmt v SCSI Small Computer System Interface PCI Slot 1 32 bit PCI Slot 2 32 bit PCI Slot 3 64 bit PCI Slot 4 64 bit PCI Slot 5 64 bit SCSI SCSI FC std Gig Gig FC std 10 100 10 100 F...

Page 142: ...00 SCSI FC std SCSI AM 10 100 Gig AM 10 100 Gig SCSI FC std SCSI AM Gig Gig AM SCSI Gig Gig FC std SCSI 10 100 Gig Gig SCSI 10 100 Gig Gig FC std SCSI Gig 10 100 10 100 10 100 10 100 Gig SCSI FC std AM 10 100 10 100 10 100 AM 10 100 10 100 10 100 FC std AM 10 100 10 100 Gig AM 10 100 Gig 10 100 FC std AM 10 100 Gig Gig AM 10 100 Gig Gig FC std 10 100 10 100 10 100 10 100 10 100 10 100 10 100 10 10...

Page 143: ...ly installed component Use Table 21 to determine which power cord you should use Example If you install your first storage unit you would install it in slot 2 which is directly above the first RAID storage controller You would connect the powercord with the label 2 to the left power supply and the powercord with the label 15 to the right power supply Table 21 Power cord placement IBM NAS 300 Compo...

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Page 145: ...age controller referred to as RAID storage controller 1 This RAID storage controller comes standard with 10 hard disk drives For additional storage you can add up to four storage units each storage unit containing 10 hard disk drives For more storage you can add a second RAID storage controller referred to as RAID storage controller 2 and then connect up to three additional storage units to this s...

Page 146: ... Fiber Channel hubs Gigabit or 10 100 Customer Supplied wiring A W Y B C D E F G H J K L S T U V Q R P M N Table 22 on page 137 shows how to connect all the fiber optic cables to RAID storage controller 1 and to any storage units managed by RAID storage controller 1 Table 23 on page 138 shows how to connect all the fiber optic cables to RAID storage controller 2 and to any storage units managed by...

Page 147: ...N If you have RAID storage controller 1 and two storage units SU 1 and SU 2 Cable ID From To L Fibre Channel hub 1 port 1 RAID storage controller 1 Left HOST M Fibre Channel hub 2 port 1 RAID storage controller 1 Right HOST N SC 2 Left IN RAID storage controller 1 Left EXP S SC 1 Right OUT RAID storage controller 1 Right EXP P SC 2 Left OUT SC 1 Left IN T SC 2 Right OUT SC 1 Right IN No cables in ...

Page 148: ... No cables in RAID storage controller 2 Left EXP or RAID storage controller 2 Right EXP If you have RAID storage controller 2 and one storage unit SU 5 Cable ID From To C Fibre Channel hub 1 port 2 RAID storage controller 2 Left HOST D Fibre Channel hub 2 port 2 RAID storage controller 2 Right HOST E RAID storage controller 2 Left EXP SC 5 Left IN H RAID storage controller 2 Right EXP SC 5 Right O...

Page 149: ... 2 port 2 RAID storage controller 2 Right HOST E SC 7 Left IN RAID storage controller 2 Left EXP H SC 5 Right OUT RAID storage controller 2 Right EXP F SC 6 Left OUT SC 5 Left IN J SC 6 Right OUT SC 5 Right IN G SC 7 Left OUT SC 6 Left IN K SC 7 Right OUT SC 6 Right IN No cables in SC 5 Left OUT or SC 7 Right IN Appendix E Signal Cable Placement 139 ...

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Page 151: ...nnel hub verifies the proper internal fibre channel port logic functions and the paths between the interfaces and central memory Diagnostics also supports external loops that include the system board and the GBIC module in cross port configurations These port to port diagnostics allow you to check installed fiber cables and perform port fault isolation Removing power After all data transferring pr...

Page 152: ...minal to the serial port on the Fibre Channel hub The Ethernet port and the serial port are mutually exclusive 4 On your service port login using the admin username Login username The hub responds Password 5 Type in the password you were given The password does not display as you type it in The hub responds with your username Username You can now type any diagnostic command and observe the results...

Page 153: ...t From a warm start condition executing a POST runs a shorter version of ramTest The start time with POST varies depending on the startup method A Fibre Channel hub that is restarted with POST disabled generates the DIAG POST_SKIPPED error log message Diagnostic commands All commands are case sensitive and must be entered exactly as shown These tests are available from the Telnet session or from t...

Page 154: ...tionTest cmemRetentionTest camTest portLoopbackTest spinSilk ramTest The ramTest command is used to check CPU RAM memory This test validates proper memory function switch qdmin ramTest Running System DRAM Test passed Related error messages v DIAG MEMORY v DIAG MEMSZ v DIAG MEMNULL portRegTest The portRegTest command is used to check each register and static memory located on the system board and v...

Page 155: ...ister and interrupt posted chip number error test Attention Do not execute the centralMemoryTest command on an operational Fibre Channel hub Before issuing the centralMemoryTest command disable the Fibre Channel hub using the switchDisable command switch qdmin centralMemoryTest Running Central Memory Test passed Related error messages v DIAG CMBISTRO v DIAG CMBISRF v DIAG CMLCMTO v DIAG LCMRS v DI...

Page 156: ...opbackTest command depends on what kind of GBIC module is present If a GBIC other than an optical SWL or LWL GBIC is present the test loops back only at the input rather than the output of the serial link Copper and unknown GBIC types fall within this category On the Fibre Channel hub Ports 0 6 are all treated as if a SWL GBIC is present The command syntax is portLoopbackTest nFrames Attention Do ...

Page 157: ...nt diagnostic status Possible values include OK BAD state Port s current state Possible values include UP active DN inactive lm0 7 8 port The frame counts of active ports The display shows the number of frames transmitted and received and low level interface counts LLI_errs Central memory status Central memory status Possible values include OK FAULTY Total diag frames Tx The total diagnostics fram...

Page 158: ...le command switch qdmin cmemRetentionTest Running cmemRetention Test passed Related error messages v DIAG LCMEM v DIAG LCMRS v DIAG LCMTO crossPortTest The crossPortTest command verifies the intended functional operation of the Fibre Channel hub The crossPortTest command sends frames from each port s transmitter using the GBIC the imbedded optics and the external cable back to another port s recei...

Page 159: ...cted to which port by transmitting frames As such if any pair of ports are not properly connected for various reasons improperly seated GBICs or cables bad GBICs or cables or improper connection of SWL to LWL and so on the test ends with the following message in the Telnet shell One or more ports is not active please double check fibres on all ports singlePortAlso mode The singlePortAlso mode is s...

Page 160: ...Frames 0 or 1 where nFrames determines the number of frames to run If you do not include the nFrames parameter the test runs until you press Enter 0 or 1 determines if a single port looped back to itself is allowed 0 a single port loopback is not allowed default 1 a single port loopback is allowed switch admin crossPortTest Running Cross Port Test switchName JR 6011 switchType 3 1 switchState Test...

Page 161: ... example if GBIC mode is activated ports 0 6 which have imbedded optics are always included in the testing Port 7 is only included if a GBIC is plugged into it The state of the GBIC mode is saved in flash It stays activated even after restarts or power on and off cycles until it is disabled as follows switch admin setGbicMode 0 An example mode of operation would be to disable the Fibre Channel hub...

Page 162: ...million frames port 3 Rx Tx 1 of 2 million frames port 4 Rx Tx 1 of 2 million frames port 5 Rx Tx 1 of 2 million frames port 6 Rx Tx 1 of 2 million frames port 7 Rx Tx 2 of 2 million frames Diagnostics Status Thu Jul 30 14 43 36 1999 port 0 1 2 3 4 56 7 diags OK OK OK OK OK OK OK OK state UP UP UP UP UP UP UP UP lm0 2044334 frTx 2053602 frRx 0 LLI_errs looped 1 lm1 2046987 frTx 2049307 frRx 0 LLI_...

Page 163: ...5 175 seconds for a cold POST The factory default enables POST processing switch admin diagEnablePost Committing configuration done On next reboot POST will be executed diagShow The diagShow command summarizes the diagnostic results since the Fibre Channel hub was last started up including POST results The fields are described in Table 27 on page 154 The diagShow command also allows you to loop on...

Page 164: ...al frames received Rx but may differ because of failure modes Total diag frames Rx The total diagnostics frames received Rx since start up This number usually corresponds to the total frames transmitted Tx but may differ because of failure modes setGbicMode The GBIC mode when enabled forces crossPortTest or spinSilk to limit its testing to only those ports whose GBICs or imbedded optics are detect...

Page 165: ...portLogDump switch admin supportShow VxWorks 5 3 1 Firmware v2 0_beta3 Made on Fri Mar 19 16 29 55 PST 1999 Flash Fri Mar 19 16 30 19 PST 1999 BootProm Tue Dec 29 17 32 38 PST 1998 none No licenses 28 29 30 29 27 Centigrade 82 84 86 84 80 Fahrenheit Diagnostic error message formats If any port fails during a diagnostic test it is marked BAD in the status display To retest a port that has been mark...

Page 166: ...le 29 matches each error number with the test that caused the error and the name of the error Look up the complete definition of the error name and the actions that will correct it in Table 28 Error message tables Table 29 shows the diagnostic error messages their description and probable cause and action to be taken see Table 28 Table 29 Diagnostic error messages Message Description Probable caus...

Page 167: ...eceived did not match data transmitted ASIC or system board failure 1 DIAG CMIINVCAP Err 2034 cmiTest Unintended ASIC erroneously got CMI capture flag ASIC or system board failure 1 DIAG CMINOCAP Err 2033 cmiTest CMI intended receiver ASIC failed to get CMI capture flag ASIC or system board failure 2 DIAG CMISA1 Err 2032 cmiTest An attempt to send a CMI message from ASIC to ASIC failed ASIC failur...

Page 168: ...NIL Err 2031 cmiTest ASIC failed to get a CMI error interrupt ASIC failure 1 DIAG INTNOTCLR Err 102C centralMemoryTest The interrupt bit could not be cleared ASIC failure 1 DIAG LCMEM Err 1027 centralMemoryTest cmemRetentionTest Data read from the central memory location did not match data previously written into the same location ASIC failure 1 DIAG LCMEMTX Err 1F27 1028 centralMemoryTest Central...

Page 169: ... is skipped It s message recommended that POST be executed Informational only None required DIAG REGERR Err 0B15 0415 portRegTest sramRetentionTest Data read from ASIC register or ASIC SRAM did not match data previously written into same location ASIC failure 1 DIAG REGERR_UNRST Err 0B16 0416 portRegTest sramRetentionTest Port failed to unreset ASIC failure 1 DIAG STATS Err 2660 2662 3060 3062 por...

Page 170: ...ated Fan failure 1 TEMP 5_FAILED LOG_CRITICAL Managed hub overheated Fan Failure 1 FANS 1_FAILED LOG_WARNING Managed hub overheated Fan failure 1 FANS 2_FAILED LOG_ERROR Managed hub overheated Fan failure 1 FANS 3_FAILED LOG_CRITICAL Managed hub overheated Fan failure 1 FANS 4_FAILED LOG_CRITICAL Managed hub overheated Fan failure 1 FANS 5_FAILED LOG_CRITICAL Managed hub overheated Fan failure 1 F...

Page 171: ... 7 you need to configure the storage on one node only For the other node the joining node the only part of shared storage setup that you will need to complete is assigning drive letters on the shared storage making sure that the drive letters are the same as those on the first node With Storage Manager 7 you can configure and manage the DASD mounted in the IBM 5191 RAID Storage Controller Model 2R...

Page 172: ...vers host agent managed storage subsystems if the hosts that provide network management connections to the storage subsystems respond to the broadcast The software discovers directly managed storage subsystems if the controllers in those storage subsystems respond to the broadcast message Note It can take up to a minute for the Enterprise Management window to refresh after an initial automatic dis...

Page 173: ...m Management window you can manage only the selected storage subsystem However you can open multiple Subsystem Management windows to manage other storage subsystems 3 Continue with Renaming storage subsystems Creating arrays and logical drives To create an array or logical drive perform the following procedure 1 Highlight a storage subsystem in the Enterprise Management window and select Tools Man...

Page 174: ... GB Once the initialization for all arrays completes restart the system Continue with Format the logical drives Format the logical drives Follow this procedure to format logical drives Note Do NOT upgrade any disks to dynamic Only basic disks are supported for clustering In addition all partitions used for clustering must be primary partitions 1 After rebooting open IBM NAS Admin and select Disk M...

Page 175: ...mended for performance and redundancy The drive should be at least 500 MB in size but no larger than 1 GB Also the Quorum disk requires its own LUN 3 Do not create any arrays that are RAID 0 as this is not supported 4 If needed see Testing the fibre channel host adapter with FAStT Check on page 25 5 Rescan the disks The Rescan function is located under the Action menu Note You cannot dynamically a...

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Page 177: ...uration Settings menu in Fast UTIL select Host Adapter Settings The default settings for the FAStT Host Adapter are listed in Table 31 and described in the following paragraphs Table 31 Host adapter settings Setting Options Default Host Adapter BIOS Enabled or Disabled Disabled Frame Size 512 1024 2048 2048 Loop Reset Delay 0 15 seconds 5 seconds Adapter Hard Loop ID Enabled or Disabled Disabled H...

Page 178: ...32 Advanced adapter settings Setting Options Default Execution Throttle 1 256 256 Fast Command Posting Enabled or Disabled Enabled 4 GByte Addressing Enabled or Disabled Disabled LUNs per Target 0 8 16 32 64 128 256 0 Enable LIP Reset Yes or No No Enable LIP Full Login Yes or No Yes Enable Target Reset Yes or No Yes Login Retry Count 0 255 30 Port Down Retry Count 0 255 30 Drivers Load RISC Code E...

Page 179: ...umber of times the software retries a command to a port returning port down status The default is 30 retries Drivers Load RISC Code When this setting is enabled the host adapter uses the RISC firmware that is embedded in the software driver When this setting is disabled the software driver loads the RISC firmware found on the system The default is Enabled Note The driver being loaded must support ...

Page 180: ...ce Number Enabled or Disabled Disabled Read Transfer Ready Enabled or Disabled Disabled Response Timer 0 255 0 Interrupt Delay Timer 0 255 0 Extended Control Block Enables all other extended firmware settings The default is Enabled RIO Operation Mode Specifies the reduced interrupt operation RIO modes if supported by the software driver RIO modes allow posting multiple command completions in a sin...

Page 181: ...tting is reserved The default is Disabled Response Timer Contains the value in 100 microsecond increments used by a timer to limit the time waiting accumulating multiple responses For example if this field is 8 the time limit is 800 microseconds The default is 0 Interrupt Delay Timer Contains the value in 100 microsecond increments used by a timer to set the wait time between accessing DMA a set o...

Page 182: ...C loop or a loopback connector CAUTION Performing this test will disrupt data if tested in a FC loop Select Host Adapter Use this setting to select a specific FAStT Host Adapter if you have multiple FAStT Host Adapters in your system 172 IBM NAS 300 Service Guide ...

Page 183: ...AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical error...

Page 184: ...ers and other parts in a safe place away from all personnel while you are servicing the machine v Keep your tool case away from walk areas so that other people will not trip over it v Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it v Insert the ends of your necktie or...

Page 185: ...e Performing a mechanical inspection Working near power supplies Removing or installing main units v Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position v If you need to work on a machine that has exposed electrical circuits observe the follow...

Page 186: ...ditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must d...

Page 187: ...sitive parts v Keep the parts in protective packages until they are inserted into the product v Avoid contact with other people v Wear a grounded wrist strap against your skin to eliminate static on your body v Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap v Use the black side of a grounded work mat to provide ...

Page 188: ...tices in the Appliance Library begin with a number This number is used to cross reference an English caution or danger notice with translated versions of the caution or danger notice in this section Be sure to read all safety notices before performing any of the instructions 178 IBM NAS 300 Service Guide ...

Page 189: ...ess instructed otherwise in the installation and configuration procedures v Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn every...

Page 190: ...s inside the device v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Som...

Page 191: ... the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 Statement 10 CAUTION Do not place any object weighing more than 82 kg 180 lb on top of rack mounted devices Appendix I Notices 181 ...

Page 192: ...necte cabos e não realize instalação manutenção ou reconfiguração deste produto durante uma tempestade com raios v Conecte todos os cabos de alimentação a tomadas elétricas corretamente instaladas e aterradas v Conecte todos os equipamentos ao qual esse produto será conectado a tomadas corretamente instaladas v Sempre que possível utilize apenas uma das mãos para conectar ou desconectar cabos de s...

Page 193: ... e pode explodir se não for utilizada manuseada e descartada de maneira correta Não v Jogue ou coloque na água v Aqueça a mais de 100 C 212 F v Conserte nem desmonte Para descartar a bateria entre em contato com a área de atendimento a clientes IBM pelo telefone 011 889 8986 para obter informações sobre como enviar a bateria pelo correio para a IBM Instrução 3 PRECAUCIÓN Quando produtos a laser un...

Page 194: ...g 70 5 lbs 55 kg 121 2 lbs CUIDADO Ao levantar a máquina faça o com segurança Instrução 5 CUIDADO Os botões Liga Desliga localizados no dispositivo e na fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo O dispositivo também pode ter mais de um cabo de alimentação Para remover toda a corrente elétrica do dispositivo assegure que todos os cabos de alimentação estejam des...

Page 195: ...CUIDADO Instrução 10 CUIDADO Não coloque nenhum objeto com peso superior a 82 kg 180 lbs sobre dispositivos montados em rack Appendix I Notices 185 ...

Page 196: ...186 IBM NAS 300 Service Guide ...

Page 197: ...Appendix I Notices 187 ...

Page 198: ...188 IBM NAS 300 Service Guide ...

Page 199: ...Appendix I Notices 189 ...

Page 200: ...190 IBM NAS 300 Service Guide ...

Page 201: ...Appendix I Notices 191 ...

Page 202: ...en anglais avec ses versions traduites dans la présente section Par exemple si une consigne de type Attention est précédée du chiffre 1 ses traductions sont également précédées du chiffre 1 dans la présente section Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites par les instructions 192 IBM NAS 300 Service Guide ...

Page 203: ... matériels v Avant de retirer les carters de l unité mettez celle ci hors tension et déconnectez ses cordons d alimentation ainsi que les câbles qui la relient aux réseaux aux systèmes de télécommunication et aux modems sauf instruction contraire mentionnée dans les procédures d installation et de configuration v Lorsque vous installez ou que vous déplacez le présent produit ou des périphériques q...

Page 204: ...ture supérieure à 100 C v Ne cherchez pas à la réparer ou à la démonter Pour la mise au rebut reportez vous à la réglementation en vigueur Notice n 3 ATTENTION Si des produits laser sont installés tels que des unités de CD ROM ou de DVD des périphériques contenant des fibres optiques ou des émetteurs récepteurs prenez connaissance des informations suivantes v N ouvrez pas ces produits pour éviter ...

Page 205: ...ice n 4 18 kg 32 kg 55 kg ATTENTION Faites vous aider pour soulever ce produit Notice n 5 ATTENTION Le bouton de mise sous tension hors tension de l unité et l interrupteur d alimentation du bloc d alimentation ne coupent pas l arrivée de courant électrique à l intérieur de la machine Il se peut que votre unité dispose de plusieurs cordons d alimentation Pour isoler totalement l unité du réseau él...

Page 206: ...enn z B ein Sicherheitshinweis mit der Nummer 1 beginnt so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1 Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausführen Hinweis 1 VORSICHT Elektrische Spannungen von Netz Telefon und Datenübertragungsleitungen sind gefährlich Aus Sicherheitsgründen v Bei Gewitter an diesem Gerät keine Kabel ans...

Page 207: ...senen Einheiten gelten Kabel anschlieβen Kabel lösen 1 Alle Geräte ausschalten und Netzstecker ziehen 2 Zuerst alle Kabel an Einheiten anschließen 3 Signalkabel an Anschlußbuchsen anschließen 4 Netzstecker an Steckdose anschließen 5 Gerät einschalten 1 Alle Geräte ausschalten 2 Zuerst Netzstecker von Steckdose lösen 3 Signalkabel von Anschlußbuchsen lösen 4 Alle Kabel von Einheiten lösen Hinweis 2...

Page 208: ...nd Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gefährliche Laserstrahlung auftreten VORSICHT Manche CD ROM Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A oder 3B Die nachfolgend aufgeführten Punkte beachten Laserstrahlung bei geöffneter Tür Niemals direkt in den Laserstrahl sehen nicht direkt mit optischen Inst...

Page 209: ...nde die mehr als 82 kg wiegen auf Rack Einheiten ablegen Importante Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione appliance Library iniziano con un numero Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione Ad esempio se un avviso di attenzione inizia con il numero 1 la relati...

Page 210: ...ome descritto nella seguente tabella quando si effettuano l installazione la rimozione o l apertura dei coperchi di questo prodotto o delle unità collegate Per collegare Per scollegare 1 SPEGNERE tutti i dispositivi 2 Collegare prima tutti i cavi alle unità 3 Collegare i cavi di segnale ai connettori 4 Collegare i cavi di alimentazione alle prese elettriche 5 ACCENDERE le unità 1 SPEGNERE tutti i ...

Page 211: ...no parti su cui effettuare l assistenza tecnica v L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti nel presente manuale possono provocare l esposizione a radiazioni pericolose PERICOLO Alcuni prodotti laser contengono all interno un diodo laser di Classe 3A o Classe 3B Prestare attenzione a quanto segue Aprendo l unità vengono emesse radiazioni laser Non fissare il fas...

Page 212: ...ll alimentatore non disattiva la corrente elettrica fornita all unità L unità potrebbe disporre di più di un cavo di alimentazione Per disattivare la corrente elettrica dall unità accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione 1 2 Avviso 10 ATTENZIONE 202 IBM NAS 300 Service Guide ...

Page 213: ...Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack Appendix I Notices 203 ...

Page 214: ...204 IBM NAS 300 Service Guide ...

Page 215: ...nes es perjudicial Para evitar una descarga eléctrica v No conecte ni desconecte ningún cable ni realice las operaciones de instalaciín mantenimiento o reconfiguraciín de este producto durante una tormenta v Conecte cada cable de alimentaciín a una toma de alimentaciín eléctrica con conexiín a tierra y cableado correctos v Conecte a tomas de alimentaciín con un cableado correcto cualquier equipo q...

Page 216: ...ía de litio utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante Si el sistema tiene un mídulo que contiene una batería de litio sustitúyalo únicamente por el mismo tipo de mídulo que ha de estar creado por el mismo fabricante La batería contiene litio y puede explotar si el usuario no la utiliza ni la maneja de forma adecuada o ...

Page 217: ... se abre hay radiaciín láser No mire fijamente el rayo ni lleve a cabo ningún examen directamente con instrumentos ípticos evite la exposiciín directa al rayo Declaración 4 18 kg 37 libras 32 kg 70 5 libras 55 kg 121 2 libras PRECAUCIÓN Tome medidas de seguridad al levantar el producto Declaración 5 PRECAUCIÓN El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de ...

Page 218: ...1 2 Declaración 10 PRECAUCIÓN No coloque ningún objeto que pese más de 82 kg 180 libras encima de los dispositivos montados en bastidor 208 IBM NAS 300 Service Guide ...

Page 219: ...o the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class A emission compliance statement This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference causing equipm...

Page 220: ...gsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Geräten EMVG vom 30 August 1995 bzw der EMC EG Richlinie 89 336 Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG Konformitätszeichen CE zu führen Verantwortlich für die Konformitätserklärung nach Paragraph 5 des EMVG ist Scott Enke Director Worldwide Manufacturing Operations PO Box...

Page 221: ...Taiwan electrical emission statement Japanese Voluntary Control Council for Interference VCCI statement Appendix I Notices 211 ...

Page 222: ...212 IBM NAS 300 Service Guide ...

Page 223: ...ption ii activity LED 10 11 description ii continued clustering 10 fans hot swap 11 fault LED 10 general system error LED 11 hot swap 10 DIMM See memory module 75 disconnecting ii disk drive replacing 73 drive ii bays 10 CRU 11 hot swap 10 103 identification 103 LEDs status 103 sizes 103 slim 103 status LEDs 103 types supported 103 104 E emergency shut down 43 environmental services monitor ii ESM...

Page 224: ...em error 11 power 11 12 14 locations ii bays 103 drive CRUs 10 ESM board 10 fans 10 power supply CRUs 10 loop connectors fibre channel 13 M major components 68 memory module replacing 75 supported 75 microprocessor replacing 77 midplane ii N non hot swap drive installing 74 notices ii O ordering ii P PCI adapters 71 bus A 71 bus B 71 PCI expansion slots locations 71 power ii failure 43 outage rest...

Page 225: ... 161 solving problems ii starting the expansion unit 43 static sensitive devices handling 67 102 Storage Manager 7 161 storage unit ii controls 11 support clustering 10 switch ii power supply 12 system board external port connectors 70 options connectors 69 system error LED 11 T telephone numbers ii turning the expansion unit on and off 43 U user controls ESM boards 13 Index 215 ...

Page 226: ...216 IBM NAS 300 Service Guide ...

Page 227: ...ry Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Accurate h h h h h Complete h h h h h Easy to find h h h h h Easy to understand h h h h h Well organized h h h h h Applicable to your tasks h h h h h Please tell us how we can improve this book Thank you for your responses May we contact you h Yes h No When you send comments to IBM you grant IBM a nonexclusive right to use or distribute...

Page 228: ...rch Triangle Park NC 27709 9990 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ...

Page 229: ......

Page 230: ... Program Number Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber ...

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