IBM TotalStorage DS4100 Installation, User'S, And Maintenance Manual Download Page 9

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Statement

CAUTION:

Never

remove

the

cover

power

supply

any

part

that

has

the

following

label

attached.

Hazardous

voltage,

current,

and

energy

levels

are

present

inside

any

component

that

has

this

label

attached.

There

are

serviceable

parts

inside

these

components.

you

suspect

problem

with

one

these

parts,

contact

service

technician.

Safety

vii

Summary of Contents for TotalStorage DS4100

Page 1: ...IBM TotalStorage DS4100 Storage Server Installation User s and Maintenance Guide GC26 7712 00...

Page 2: ......

Page 3: ...IBM TotalStorage DS4100 Storage Server Installation User s and Maintenance Guide GC26 7712 00...

Page 4: ...d the general information in Notices on page 127 First Edition November 2004 Copyright International Business Machines Corporation 2004 All rights reserved US Government Users Restricted Rights Use du...

Page 5: ...us to you A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation v Caution These statements indicate situations that can be...

Page 6: ...re water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and...

Page 7: ...viceable parts inside the device v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products...

Page 8: ...d the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the devic...

Page 9: ...s the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you s...

Page 10: ...viii IBM TotalStorage DS4100 Storage Server Installation User s and Maintenance Guide...

Page 11: ...documentation xxvii Web sites xxvii Software service and support xxviii Hardware service and support xxviii Fire suppression systems xxviii How to send your comments xxix Chapter 1 Introduction 1 Ove...

Page 12: ...fiber optic cables 45 Handling fiber optic cables 45 Installing SFP modules 46 Removing SFP modules 48 Installing fiber optic cables 48 Using LC LC fibre channel cables 49 Connecting an LC LC cable to...

Page 13: ...ower supply 91 Installing a power supply 92 Working with RAID controllers 94 Replacing a RAID controller 96 Manually upgrading the firmware for the DS4100 single controller storage server 103 Replacin...

Page 14: ...nce statement 129 Taiwan Class A warning statement 130 Japanese Voluntary Control Council for Interference VCCI statement 130 Glossary 131 131 Index 141 xii IBM TotalStorage DS4100 Storage Server Inst...

Page 15: ...ver 40 29 Example of a single server configuration with one adapter single controller storage server 40 30 Example of a single server configuration with two adapters single controller storage server 4...

Page 16: ...ly controls 90 67 Lever for power supply removal 92 68 Installing a hot swap power supply 92 69 Connecting the power cord to the AC power connector 93 70 RAID controller levers and labels 95 71 Locati...

Page 17: ...related document titles by user tasks xxv 7 TotalStorage DS4000 Storage Manager Version 9 titles by user tasks xxvi 8 Features at a glance 4 9 IBM TotalStorage DS4100 specifications 14 10 IBM TotalSto...

Page 18: ...xvi IBM TotalStorage DS4100 Storage Server Installation User s and Maintenance Guide...

Page 19: ...rrent FAStT Product Name New DS4000 Product Name IBM TotalStorage FAStT Storage Server IBM TotalStorage DS4000 FAStT DS4000 FAStT Family DS4000 Mid range Disk System FAStT Storage Manager vX Y for exa...

Page 20: ...0 including serial number and device records Whenever you add options to your DS4100 be sure to update the information in this table Appendix B Rack mounting template on page 121 provides the rack mou...

Page 21: ...Storage Server Installation Guide Complete SM SW Installation Configure Storage Hardware Online Help Configure Storage Subsystems on Host Verify Server operation w LEDs Prepare for Installation of SM...

Page 22: ...sociates each document in the DS4500 previously FAStT900 storage server library with its related common user tasks Table 2 TotalStorage DS4500 storage server document titles by user tasks Title User T...

Page 23: ...re Installation Software Installation Configuration Operation and Administration Diagnosis and Maintenance IBM FAStT Management Suite Java User s Guide 32P0081 U U IBM TotalStorage DS4000 Hardware Mai...

Page 24: ...StT700 Fibre Channel Cabling Instructions 32P0343 U U IBM FAStT700 Fibre Channel Storage Server User s Guide 32P0341 U U U IBM FAStT FC2 133 Dual Port Host Bus Adapter Installation and User s Guide GC...

Page 25: ...31 U U U IBM TotalStorage DS4000 Hardware Maintenance Manual GC26 7702 U IBM TotalStorage DS4000 Problem Determination Guide GC26 7703 U IBM TotalStorage FAStT FC2 133 Host Bus Adapter Installation an...

Page 26: ...26 7712 U U U U IBM TotalStorage DS4100 Fibre Channel Cabling Instructions 25R0325 U U IBM TotalStorage FAStT FC2 133 Dual Port Host Bus Adapter Installation and User s Guide GC26 7532 U U IBM FAStT F...

Page 27: ...62 U U IBM TotalStorage DS4000 Fibre Channel and Serial ATA Intermix Premium Feature Installation Overview GC26 7713 U U U IBM TotalStorage DS4000 EXP100 Storage Expansion Unit Installation User s and...

Page 28: ...asks Table 7 TotalStorage DS4000 Storage Manager Version 9 titles by user tasks Title User Tasks Planning Hardware Installation Software Installation Configuration Operation and Administration Diagnos...

Page 29: ...tic tests that you can perform Most xSeries and IntelliStation systems operating systems and programs come with information that contains troubleshooting procedures and explanations of error messages...

Page 30: ...o to the following Web site www ibm com services sl products For more information about the IBM Support Line and other IBM services go to the following Web sites v www ibm com services v www ibm com p...

Page 31: ...send us comments electronically by using these addresses v Internet starpubs us ibm com v IBMLink from U S A STARPUBS at SJEVM5 v IBMLink from Canada STARPUBS at TORIBM v IBM Mail Exchange USIB3WD at...

Page 32: ...xxx IBM TotalStorage DS4100 Storage Server Installation User s and Maintenance Guide...

Page 33: ...the DS4100 v DS4100 base storage server Machine Type 1724 Model 100 v DS4100 single controller storage server Machine Type 1724 Model 1Sx About the DS4100 base storage server The DS4100 base dual con...

Page 34: ...3 5 TB of storage capacity when using 250 GB SATA disk drives External cables and small form factor pluggable SFP modules connect the storage server to the host server fibre channel HBA ports Notes 1...

Page 35: ...ATA interface offers increased data rate performance over Parallel Advanced Technology Attachment ATA while maintaining the benefits of ATA SATA is designed to overcome the performance barriers that h...

Page 36: ...s v Technology Support for disk arrays Support for clustering Fibre channel host interface Redundant data storage RAID controllers and power system base storage server only Hot swap technology for dri...

Page 37: ...ped installed in the DS4100 2 controllers on the base storage server 1 controller on the single controller storage server Note A blank controller tray is installed in the empty controller slot in the...

Page 38: ...missing or damaged contact your IBM reseller or your IBM marketing representative If you have not already done so record your storage server serial number in the table in Appendix A Records on page 11...

Page 39: ...ditions before you shut down the system v During any maintenance or attended power up procedure carefully follow the power up sequence listed in Turning on the storage server on page 66 Check that eac...

Page 40: ...when its associated amber Fault LED lights and is not flashing or when the drive is inactive and its associated green Activity LED lights and is not flashing 2 The SATA drive and its HDD card are dig...

Page 41: ...re A flashing amber LED indicates that a drive identify process is in progress v General system error LED A solid amber LED indicates a power supply fan unit or hard disk drive error Use the DS4000 St...

Page 42: ...rd SFP port labelled Expansion is present but not active Each RAID controller also contains a battery to maintain cache data in the event of a power failure For more information see Cache memory and R...

Page 43: ...er Interface ports and switches Figure 6 shows the ports and switches on the back of the DS4100 base storage server Figure 7 on page 12 shows the ports and switches on the back of the DS4100 single co...

Page 44: ...n units to the RAID controllers on the DS4100 base storage server You first insert an SFP into the port and then connect a fibre channel cable Note In the DS4100 single controller storage server the e...

Page 45: ...ngs on page 33 1 Gbps 2 Gbps switch The default switch setting is 2 Gbps This is the only speed setting that is allowed for the DS4100 Attention Do not remove the metal plate that covers the storage s...

Page 46: ...n bay 6 1 bel typical v Sound power operating 5 9 bel open bay 6 2 bel typical v Sound pressure idling 44 dBA open bay 46 dBA typical v Sound pressure operating 44 dBA open bay 47 dBA typical These le...

Page 47: ...t and leaves at the back To prevent the air that is leaving the rack cabinet from entering the intake of another piece of equipment you must position the rack cabinets in alternate rows back to back a...

Page 48: ...etween center lines of hot and cold aisle Perforated tiles or gratings 1220 mm cold aisle width T42 racks T42 racks T42 racks f10ug001 Figure 8 Example of cold aisle hot aisle rack cabinet configurati...

Page 49: ...re you lift it from the shipping box in order to reduce the weight of the storage server See Removing the CRUs on page 25 1 Review the preparation recommendations See Preparing for installation on pag...

Page 50: ...nted circuitry v Do not leave the device where others can handle and possibly damage the device v While the device is still in its static protective package touch it to an unpainted metal part of the...

Page 51: ...and weight information for the DS4100 For information on interface cables and connections see Chapter 3 Cabling the storage server on page 45 Floor space The floor area at the installation site must...

Page 52: ...DS4100 in a rack cabinet Rack mounting template Attention Duplicate copies of the rack mounting templates are provided in Appendix B Rack mounting template on page 121 If you want to tear out the tem...

Page 53: ...FRONT Rail assembly Front Right Rail assembly Front Left Bezel Front Left Bezel Front Right DS4100 0 U 1 U 3 U 2 U 3 U 2 U 1 U 0 U f10ug058 Figure 9 Front rack mounting template Chapter 2 Installing...

Page 54: ...install the support rails Note Refer to Figure 12 on page 24 while performing these steps 1 Ensure that the rack cabinet has already been installed 2 Ensure that a stabilizer has been correctly attach...

Page 55: ...nit is three EIA units high Decide accordingly where you are going to install the support rails Attention Use the rack mounting template provided in Figure 9 on page 21 and Figure 10 on page 22 to loc...

Page 56: ...screw 7 Extend the rear of the support rail until it makes contact with the rear rack rail 8 From the rear of the rack thread and tighten two M6 screws 1 see Figure 10 on page 22 for the location for...

Page 57: ...ons to lighten the DS4100 before removing it from the shipping box The shipping box opens to provide access to the storage server CRUs The DS4100 comes with a rack mounting hardware kit for installing...

Page 58: ...3 for the second RAID controller Note In the DS4100 single controller storage server you do not need to remove the controller blank Removing a power supply Complete the following steps to remove a pow...

Page 59: ...the following steps to remove a fan 1 Unlock the latch by moving the latch in the same direction as the latch direction arrow shown on the back of the fan 2 Grasp the handle and pull the fan unit out...

Page 60: ...tion Do not stack drive CRUs on top of one another Protect the drive CRUs from vibrations or sudden shocks 5 Repeat step 1 through step 4 for additional drive CRUs Continue with Installing the DS4100...

Page 61: ...9 on page 21 Gently tighten the screws to secure the bezel and the front of the DS4100 to both of the front cabinet rails Attention Do not overtighten If you overtighten these screws you could break t...

Page 62: ...ntroller Replacing a power supply Complete the following steps to replace the power supplies that you removed before the installation 1 Slide one power supply into the storage server Be sure to replac...

Page 63: ...ond power supply Replacing a fan Complete the following steps to replace the fan units that you removed before the installation 1 Place the fan in front of the fan bay 2 Ensure that you move the fan l...

Page 64: ...A hard disk drives 1 Lift up on the handle and gently push the drive CRU into the empty bay until the hinge of the tray handle latches beneath the storage server bezel 2 Push the tray handle down unti...

Page 65: ...has a protective panel over the server ID switch use a pencil or a small screwdriver to change the server ID Each storage expansion unit in a DS4000 storage subsystem drive loop must have a unique en...

Page 66: ...Configuring the storage subsystem You must configure the storage subsystem configuration after you install the storage server in a rack cabinet Use the information in the following sections to config...

Page 67: ...rkstation on the Ethernet network A management station will have the client software installed Attach Ethernet cables to each management station one pair per storage server You will connect the cables...

Page 68: ...nits fibre channel cables and SFPs Exception The DS4100 single controller storage server does not support drive loops or expansion units The DS4100 base storage server supports redundant disk drive lo...

Page 69: ...to a sixteen partition configuration Contact your IBM reseller or marketing representative for more information Redundant host and drive loops This section provides examples of DS4100 host fibre chann...

Page 70: ...adapters Host system with two host adapters DS4100 Switch Switch Note Node level redundancy with cluster software Host system with two host adapters Host system with two host adapters f10ug028 DS4100...

Page 71: ...Switch Switch Interswitch link f10ug043 DS4100 Figure 26 Example of a single SAN fabric configuration base storage server Host system with two host adapters Host system with two host adapters DS4000 E...

Page 72: ...on with one adapter on each server as shown in Figure 32 on page 42 v Dual server single SAN fabric configuration with two adapters on each server as shown in Figure 33 on page 42 Host system with two...

Page 73: ...r configuration with two adapters single controller storage server Host Server Host Server DS4100 Single Controller f11ug003 Figure 31 Example of a dual server configuration with one adapter on each s...

Page 74: ...r DS4100 Single Controller f11ug004 Figure 32 Example of a dual server single SAN fabric configuration with one adapter on each server single controller storage server Host Server FC Switch FC Switch...

Page 75: ...bles to the controller later in the installation process For more information about handling fiber optic cables see Handling fiber optic cables on page 45 Note Do not install the DS4000 Storage Manage...

Page 76: ...44 IBM TotalStorage DS4100 Storage Server Installation User s and Maintenance Guide...

Page 77: ...ve the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device v Use of controls or adjustments or perfor...

Page 78: ...guide key designed to prevent you from inserting the SFP module improperly v Use minimal pressure when you insert the SFP module into a port Forcing the SFP module into a port could cause damage to t...

Page 79: ...ices on page 18 1 Remove the SFP module from its static protective package 2 Remove the protective cap from the SFP module as shown in Figure 34 Save the protective cap for future use 3 Remove the pro...

Page 80: ...ward 90 as shown in Figure 37 3 With the SFP latch in the unlocked position extract the SFP module v For SFP modules that contain plastic tabs slide the SFP module out of the port v For SFP modules th...

Page 81: ...e from the SFP then replace the protective caps Using LC LC fibre channel cables The LC LC fibre channel cable is a fiber optic cable that you use to connect into one of the following devices v An SFP...

Page 82: ...devices or transmitters are installed note the following v Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no service...

Page 83: ...LC cable Save the protective caps for future use 6 Connect this end of the LC LC cable to the SFP module that is installed in a DS4000 EXP100 Removing an LC LC fibre channel cable Complete the followi...

Page 84: ...SC fibre channel cable adapters The LC SC fibre channel cable adapter is a fiber optic cable that is used to connect an LC connector into one of the following devices that require SC connectors v 1 Gb...

Page 85: ...ceable parts inside the device v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products c...

Page 86: ...er For more information about connecting to these devices see the documentation that comes with the device Removing an LC LC cable from an LC SC cable adapter Complete the following steps to remove an...

Page 87: ...te to your DS4100 storage server model v Connecting hosts to a DS4100 base storage server on page 55 v Connecting hosts to a DS4100 single controller storage server on page 56 Connecting hosts to a DS...

Page 88: ...Ethernet interface ports on the back of the storage server to connect the controllers for direct management of the storage subsystems see Direct out of band management method on page 35 This section i...

Page 89: ...to a DS4100 single controller storage server Connect an Ethernet cable from the storage management station to the Ethernet port of the controller Connecting expansion units base storage server only A...

Page 90: ...fer to the IBM TotalStorage DS4000 Hard Drive and Storage Expansion Enclosure Installation and Migration Guide 1 Follow the instructions in your expansion unit installation manual to set up and mount...

Page 91: ...undant loop support when the second ESM is configured and when both loops called A and B are connected to a DS4100 storage server model that supports redundant loops The DS4100 base storage server sup...

Page 92: ...e loop connection 6 IBM SATA disk drives are dual ported providing individual access from two fibre channel loops to the same disk drive When configuring the ESMs configure the second ESM the same way...

Page 93: ...oximately 20 cm 8 in from the power supply connection end Leave some slack between the clamp and the power supply end of the power cord 4 Replace the power cable strain relief clamp and tighten it sec...

Page 94: ...tup of the storage server Attention Before you power on the storage server any storage expansion units should be completely connected to the storage server Installing the DS4000 Storage Manager client...

Page 95: ...subsystem profile as explained in the DS4000 Storage Manager guide for your operating system Save the profile in a location other than the logical drives created for the DS4100 storage server Importan...

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Page 97: ...100 storage server v Ensure that your system is in an optimal state before you shut it down Never turn the power off if any fault light is lit be sure to resolve any error conditions before you shut d...

Page 98: ...n sequence where applicable a Turn on the power to the supporting devices for example Ethernet switches and management stations before the storage server Attention If you will be directly managing the...

Page 99: ...formation see Chapter 6 Hardware maintenance on page 111 The storage server is designed to run continuously 24 hours a day After you turn on the storage server do not turn it off Turn off the power on...

Page 100: ...the storage server c Turn off power to other supporting devices for example management stations fibre channel switches or Ethernet switches Note You do not need to perform this step if you are servic...

Page 101: ...Ds front and back Make note of any Fault LEDs that are on so you can correct the problem when you turn on the power again 3 Turn off all power supply switches then unplug the power cords from the stor...

Page 102: ...ge Manager Enterprise Management window must remain open If you close the window you will not receive any alert notifications from the managed storage subsystems For more information see the Enterpris...

Page 103: ...ive fault LEDs do not turn on so checking the LEDs will not notify you of the failure even if the risk of data loss is high Recovering from a storage server failure might require you to perform proced...

Page 104: ...e has failed or a user failed the drive Power Green v On Normal operation v Off One of the following situations has occurred The storage server has no power Both power supplies have failed There is an...

Page 105: ...y has failed or the RAID controller has no power Cache active Green v On There is data in the RAID controller cache v Off One of the following situations has occurred There is no data in cache There a...

Page 106: ...e RAID controller has no power 2Gbps Fibre channel port speed Green v On Normal operation host connection is at 2 Gbps v Off Host connection is at 1 Gbps 10BT 10BT Green v If the Ethernet connection i...

Page 107: ...sed for intermediate storage of read and write data on the DS4100 base storage server RAID controllers Using cache memory can increase system performance The data for a read operation from the host mi...

Page 108: ...attery LED on the back that indicates the battery status as follows v The LED is on and remains steady when the battery is fully charged v The LED flashes when the battery is charging or performing a...

Page 109: ...Battery LED f10ug037 Figure 61 Battery LED Chapter 4 Operating the storage server 77...

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Page 111: ...the storage server for at least two seconds This drains static electricity from the package and from your body v Remove the device from its package and install it directly into your storage server wit...

Page 112: ...data v Drive LEDs Each drive tray has two associated LEDs a green Activity LED and an amber Fault LED on the chassis of the DS4100 These LEDs indicate the status for that drive See Table 16 for the d...

Page 113: ...ue line on the tray latch and the finger hole on the tray handle as shown by the arrow in Figure 62 b Pull the handle on the tray out so that it is in the open position to release the drive CRU and th...

Page 114: ...the drive from the enclosure Attention Failure to replace the hard disk drives in their correct bays might result in loss of data If you are replacing a hard disk drive that is part of a configured a...

Page 115: ...e Subsystem Management window Upgrading drives You can upgrade drives in the following two ways v By adding drives to empty slots in the storage server see Installing hot swap hard disk drives on page...

Page 116: ...he same time v How much downtime is acceptable as you swap the drives v How acceptable is the risk of the entire array failing because another drive that is part of the array has failed during the rec...

Page 117: ...power to each device based on the following shutdown sequence a Turn off power to the host before you turn off power to the storage server If the host must stay powered on to support an existing netw...

Page 118: ...e the data from backup to all the drives Replacing the drives one at a time Use this procedure to replace all the drives one at a time You cannot use this procedure on RAID 0 logical drives use the pr...

Page 119: ...ther recovery instructions Do not attempt to replace any drives until the array is brought back to optimal state Call IBM support for help if you are unable to get the array back online 6 Use the proc...

Page 120: ...maintain an internal temperature below 70 C 158 F the power supplies in the unit will automatically shut down an over temperature condition If this occurs you must cool the unit and restart it See Res...

Page 121: ...off after a few seconds If they remain on see Chapter 6 Hardware maintenance on page 111 Working with power supplies The power supply CRUs provide power to the internal components by converting incom...

Page 122: ...ep the power supplies in their proper places to maintain proper controller unit cooling v Use only the supported power supplies for your specific storage server The power supply controls on the rear o...

Page 123: ...service technician To remove a hot swap power supply perform the following steps 1 DS4100 single controller storage server only If you are replacing a working non failed power supply on a DS4100 sing...

Page 124: ...r supply Installing a power supply Note When you replace a power supply that has failed ensure that the power supply latch is mounted on the side of the power supply that faces the middle of the stora...

Page 125: ...atch locks in place Make sure that the lever locks into place in the storage server chassis 3 Wrap the strain relief clamp around the power cord approximately 20 cm 8 in from the power supply connecti...

Page 126: ...es from the host server and powering down the storage subsystem Attention Before you replace a RAID controller verify that the replacement RAID controller part number match the part number of the RAID...

Page 127: ...and will not allow any DS4000 Storage Manager operations to be performed In this case you must manually upgrade or downgrade the replacement RAID controller firmware to match the version required by t...

Page 128: ...ogical drives under the new WWNN In addition if your multipath driver uses the WWNN of the controller as part of the LUN identification you may have to reconfigure the LUN failover failback path infor...

Page 129: ...client for instructions on RAID controller failure recovery procedures Follow the steps provided in the software documentation before continuing with the following step 3 Label each cable that connect...

Page 130: ...he wire latch and pull the SFP module out of the minihub port d Replace the protective cap on the SFP module e Place the SFP module into a static protective package f Replace the protective cap on the...

Page 131: ...ur old controller to your replacement controller read the detailed instructions in this procedure 8 Slide the RAID controller bottom panel away from the front side of the RAID controller away from the...

Page 132: ...nt side of the RAID controller away from the SFP slots and black center latch to unlatch it from the side panels 15 Carefully flip over the RAID controller bottom panel 16 Remove the screw that holds...

Page 133: ...to place Power on the storage server if the storage server is not powered on already 24 Insert the SFPs according to the instructions in Installing SFP modules on page 46 25 Connect the fibre channel...

Page 134: ...ou cannot make management connections to the DS4100 controller and you cannot send I Os to the RAID controller within ten minutes after powering on the DS4100 then you must determine whether the probl...

Page 135: ...or out of band management method See step 6 on page 104 v Re enable the premium feature keys After you replace the RAID controller in a DS4100 single controller storage server all of the enabled prem...

Page 136: ...d replacement controllers will have a factory default IP address that might not be accessible in customer Ethernet environments v If your IP addresses are set by DHCP then modify the DHCP record for t...

Page 137: ...le battery that maintains the data in the cache memory for three days without power to the unit Important If you are replacing the battery in a DS4100 single controller storage server complete the fol...

Page 138: ...e management software to take offline the RAID controller that contains the battery that has failed Attention To prevent data loss you must shutdown the system before you can replace the RAID controll...

Page 139: ...he RAID controller bottom panel by aligning it with the three pins on the RAID controller bottom panel Slide the battery access panel toward the back until you can reinsert the screw that holds the ba...

Page 140: ...ient to place the controller in online state it was placed offline in step 6 on page 106 24 If the operation fails repeat the command If the operation fails again reseat the controller and repeat this...

Page 141: ...xisting DS4100 configuration up to the maximum number of DS4000 EXP100s supported in a drive loop as you need more capacity Important There might be a requirement for new firmware to support the maxim...

Page 142: ...y the ESM firmware version of the new EXP100 v If the ESM firmware version of the new DS4000 EXP100 is version 953x or lower disconnect the new DS4000 EXP100 and contact IBM support your IBM reseller...

Page 143: ...urn on and off intermittently Wait until the controller unit finishes powering up before you begin to check for faults Using the diagnostic hardware The DS4100 comes with an LC wrap plug adapter and L...

Page 144: ...no expansion units attached and if the system is properly configured Otherwise check to make sure that the drive expansion unit is powered on and the fibre channel cables are attached properly Fibre...

Page 145: ...lure Have the midplane replaced service technician only Front panel Power supply problem Make sure that the cords are plugged in and power supplies are turned on Hardware failure If any other LEDs are...

Page 146: ...torage server Some or all CRUs Defective ac power source or partially plugged in power cord Check the ac power source verify that the ac circuit that the storage server connects to is not being overlo...

Page 147: ...sert the controller blade 2 Wait 5 minutes 3 Delete the controller entry with the incorrect firmware version from the DS4000 Storage Manager Enterprise Management window 4 Add the controller back to t...

Page 148: ...ame midplane single controller storage server 25R0321 6 DS4100 bezel ASM 25R0217 SATA tray blank 90P1348 7 SATA 250 GB drive CRU 90P1349 8 Switch harness 19K1297 Miscellaneous hardware kit 24P8813 Pow...

Page 149: ...FRU P N Cable FRU 1M 19K1265 Cable FRU 5M 19K1266 Cable FRU 25M 19K1267 Short wave SFP 19K1280 Long wave SFP 19K1281 Power cord 2 8M 6952300 Power cord jumper 36L8886 Battery 24P8062 Wrap plug loopba...

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Page 151: ...l number 100 1Sx Serial number Controller firmware version The serial number is located on a label at the rear of the DS4100 The machine and model number are found on the product information label abo...

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Page 153: ...ure 81 on page 123 to identify the proper locations for inserting M6 screws when mounting the support rails and DS4100 in a rack cabinet The locations for the M6 screws are highlighted in the template...

Page 154: ...Front Right Rail assembly Front Left Bezel Front Left Bezel Front Right DS4100 0 U 1 U 3 U 2 U 3 U 2 U 1 U 0 U f10ug058 Figure 80 Front rack mounting template 122 IBM TotalStorage DS4100 Storage Serve...

Page 155: ...ng Template REAR Printed in the U S A Rail assembly Rear Left Rail assembly Rear Right DS4100 3 U 2 U 1 U 0 U 3 U 2 U 1 U 0 U f10ug059 Figure 81 Rear rack mounting template Appendix B Rack mounting te...

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Page 157: ...only in that country or region IBM power cord part number Cord specifics Used in these countries or regions 13F9940 250V 10A 2 8M Australia Fiji Kiribati Nauru New Zealand Papua New Guinea 13F9979 25...

Page 158: ...hiriya 14F0087 250V 10A 2 8M Israel 1838574 250V 10A 2 8M Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Brazil Caicos Islands Canada Cayman Islands Costa Rica Columbia Cuba Dominic...

Page 159: ...Y KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer...

Page 160: ...om IBM Maximum memory may require replacement of the standard memory with an optional memory module IBM makes no representation or warranties regarding non IBM products and services that are ServerPro...

Page 161: ...h case the user might be required to take adequate measures Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformit la r...

Page 162: ...to provide reasonable protection against interference with licensed communication equipment Attention This is a Class A product In a domestic environment this product may cause radio interference in...

Page 163: ...ter or FC adapter advanced technology AT bus architecture A bus standard for IBM compatibles It extends the XT bus architecture to 16 bits and also allows for bus mastering although only the first 16...

Page 164: ...replaceable unit customer replaceable unit CRU An assembly or part that a customer can replace in its entirety when any of its components fail Contrast with field replaceable unit FRU cyclic redundan...

Page 165: ...y Standard Architecture fabric A Fibre Channel entity which interconnects and facilitates logins of N_ports attached to it The fabric is responsible for routing frames between source and destination N...

Page 166: ...ltaneously host bus adapter HBA An interface between the fibre channel network and a workstation or server host computer See host host group An entity in the storage partition topology that defines a...

Page 167: ...partitions in its volume group Unless the logical volume of which it is a part is mirrored each logical partition corresponds to and its contents are stored on a single physical partition 3 One to th...

Page 168: ...etwork typically over Ethernet partitioning See storage partition PCI local bus See peripheral component interconnect local bus PDF See portable document format performance events Events related to th...

Page 169: ...s frames around as an independent loop and can connect through the fabric to other segments of the same loop sense data 1 Data sent with a negative response indicating the reason for the response 2 Da...

Page 170: ...torage subsystem logical drives that are visible to a host computer or are shared among host computers that are part of a host group storage partition topology In the DS4000 Storage Manager client the...

Page 171: ...nt is a software application running at the IP address and listening to the port TSR program See terminate and stay resident program uninterruptible power supply A source of power from a battery that...

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Page 173: ...103 controller firmware continued requirements for DS4100 63 controls front 8 cooling 15 copper cables 111 Copy Services Guide xxvi customer replaceable units CRUs removing a fan unit 25 27 removing...

Page 174: ...el cable adapter LC SC using the 52 fibre channel loop adding the DS4000 EXP100 109 fibre channel loop IDs 80 fire suppression xxviii firmware manually upgrading for the DS4100 single controller stora...

Page 175: ...drive activity 9 green power on 9 hard disk drive 72 power supply 75 RAID controller 73 storage server 72 lever on power supply changing location 92 loop configurations overview 36 redundant 37 loop...

Page 176: ...rt server xix static sensitive devices handling 79 static sensitive precautions 79 storage expansion unit installation guide xix storage server components back view 9 hard disk drives 79 installing po...

Page 177: ...in this book is Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Accurate h h h h h Complete h h h h h Easy to find h h h h h Easy to understand h h h h h Well organized h h h h h Appl...

Page 178: ...Development Dept GZW 9000 South Rita Road Tuscon AZ U S A 85744 0001 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

Page 179: ......

Page 180: ...Part Number 25R0314 Printed in USA GC26 7712 00 1P P N 25R0314...

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IBM TotalStorage DS4100, Installation, User'S, And Maintenance Manual

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