service locations (called "Carry-in") or 2) an "Exchange" service,
either On-site or Carry-in.
When a type of service involves the exchange of a Machine or part,
the item IBM or your reseller replaces becomes its property and the
replacement becomes yours. The replacement may not be new, but
will be in good working order and at least functionally equivalent to
the item replaced.
Product Warranty
It is your responsibility to:
1. obtain authorization from the owner (for example, your lessor) to
have IBM or your reseller service a Machine that you do not
own;
2. where applicable, before service is provided —
a. follow the problem determination, problem analysis, and
service request procedures that IBM or your reseller provide,
b. secure all programs, data, and funds contained in a Machine,
c. inform IBM or your reseller of changes in a Machine's
location, and
d. for a Machine with exchange service, remove all features,
parts, options, alterations, and attachments not under war-
ranty service. Also, the Machine must be free of any legal
obligations or restrictions that prevent its exchange;
3. be responsible for loss of, or damage to, a Machine in transit
when you are responsible for the transportation charges.
Extent of Warranty
IBM does not warrant uninterrupted or error-free operation of a
Machine.
Unless IBM specifies otherwise, IBM provides non-lBM machines on
an "AS IS" basis. However, non-lBM manufacturers may provide their
own warranties to you.
Appendix A. Product warranties and notices
57
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