IBM ThinkPad T30 Series Service And Troubleshooting Manual Download Page 21

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Chapter 2. Solving computer problems

Diagnosing problems .

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Troubleshooting .

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Error messages .

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Errors without messages .

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A password problem .

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A power switch problem .

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Keyboard problems

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UltraNav

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problems .

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Standby or hibernation problems .

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Computer screen problems .

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Battery problems

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Hard disk drive problems .

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Summary of Contents for ThinkPad T30 Series

Page 1: ...ThinkPad T30 Series Service and Troubleshooting Guide ...

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Page 3: ...ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 4: ...sh that is disposed of in landfills v To reduce the risk of fire use only No 26 AWG or thicker telephone cable v The fluorescent lamp in the LCD contains mercury Do not put it in trash that is disposed of in landfills Rough handling or dropping the computer can cause the LCD to break and the internal fluid to get into your eyes or on your hands Immediately wash the affected areas with water If sym...

Page 5: ...e updated list of RF option devices that have been approved to cooperate with the integrated wireless feature 2 When you use any other RF option device that is not listed on the IBM site all other wireless features including the integrated transmitter in your ThinkPad computer are required to be turned off 3 Users are requested to follow the RF Safety instructions on wireless option devices that a...

Page 6: ...iv ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 7: ...rmation with Access ThinkPad Find answers to questions about your computer and view IBM Web sites by pressing the ThinkPad button to open Access ThinkPad your on board computer help center Copyright IBM Corp 2002 v ...

Page 8: ... even personalizing Access ThinkPad Click Access Help to open a comprehensive help system that offers information such as how to change or upgrade the memory in your computer Visit these IBM Web sites to join an interactive community of ThinkPad users download new backgrounds purchase accessories or get online support Keyword Search provides a quick way to search information in Access Help Click S...

Page 9: ...n brief video clips that show you how to perform certain tasks such as replacing your battery inserting a PC Card or upgrading your memory Use the controls shown to play pause and rewind the video clip Finding information with Access ThinkPad vii ...

Page 10: ...viii ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 11: ...ctions 39 Modem safety information 42 Laser compliance statement 43 Appendix B Wireless related information 45 Wireless Interoperability 45 Usage environment and your Health 45 Appendix C Wireless regulatory notice 47 USA Federal Communications Commissions FCC 47 Canada Industry Canada IC 50 Europe EU Declaration of Conformity for IBM High rate wireless LAN mini PCI Adapter with modem II 52 Europe...

Page 12: ...x ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 13: ...Chapter 1 Overview of your new ThinkPad computer Your ThinkPad at a glance 2 Features 3 Specifications 5 Caring for your ThinkPad computer 6 Copyright IBM Corp 2002 1 ...

Page 14: ...Your ThinkPad at a glance Front view Rear view Your ThinkPad at a glance 2 ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 15: ...ses TFT technology v Size 14 1 inch v Resolution LCD Up to 1400 by 1050 depending on the model External monitor Up to 2048 by 1536 v Brightness control Keyboard v 84 key 85 key or 89 key v UltraNav TrackPoint and touch pad Note Some models have the TrackPoint only without a touch pad and its buttons v Fn key function v ThinkPad button v Volume control buttons v ThinkLight Features Chapter 1 Overvi...

Page 16: ... X3 171 ISO 9529 ECMA 125 External interface v Serial connector EIA RS232D v Parallel connector IEEE 1284A v External monitor connector v PC Card slots Type I Type II or Type III PC Card v Headphone jack v Line in jack v Microphone jack v Video out connector v 2 Universal Serial Bus USB connectors v Infrared port v RJ11 telephone connector available if the modem feature is installed v RJ45 Etherne...

Page 17: ...2438 m 8000 ft Maximum operating temperature 31 3 C 88 F Note When you charge the battery pack its temperature must be at least 10 C 50 F v Relative humidity Operating with no diskette in the drive 8 to 95 Operating with a diskette in the drive 8 to 80 Heat output v 72 W 246 Btu hr maximum Power source ac adapter v Sine wave input at 50 to 60 Hz v Input rating of the ac adapter 100 240 V ac 50 to ...

Page 18: ...ion from plastic bags v Keep your computer away from magnets activated cellular phones electrical appliances or speakers within 13cm 5 in v Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F Be gentle with your computer v Avoid placing any objects including paper between the display and the keyboard or under the keyboard v Do not drop bump scratch twist hit vi...

Page 19: ...lic switched telephone network PSTN Do not connect the modem to a PBX private branch exchange or any other digital telephone extension line because this could damage your modem Analog phone lines are often used in homes while digital phone lines are often used in hotels or office buildings If you are not sure which kind of phone line you are using contact your telephone company v Your computer mig...

Page 20: ... detergent to wipe the exterior of the computer v Avoid spraying cleaner directly on the display or the keyboard v Gently wipe the display with a soft dry cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointer when the cover was pressed from the outside Wipe or dust the stain gently with a soft dry cloth If the stain remains ...

Page 21: ... power switch problem 16 Keyboard problems 16 UltraNav problems 17 Standby or hibernation problems 18 Computer screen problems 21 Battery problems 23 Hard disk drive problems 24 Other problems 24 Starting BIOS Setup Utility 27 Recovering pre installed software 28 Upgrading the hard disk drive 30 Replacing the battery 32 Copyright IBM Corp 2002 9 ...

Page 22: ... you have time to run the entire test do not interrupt the test while it is running The Quick Test Set runs many tests of critical hardware components but it does not run all of the diagnostic tests in PC Doctor for Windows If PC Doctor for Windows reports that all of the tests in the Quick Test Set have been run and that it has found no problems consider running more of the tests in PC Doctor for...

Page 23: ...rned off because the battery is low Connect the ac adapter to the computer and charge the battery or replace the battery with a fully charged one 0197 Invalid Remote change requested The remote configuration for the Security Chip has failed Confirm the operation and try again 01C8 More than one modem devices are found Remove one of them Press Esc to continue Remove either a Modem Mini PCI Card or ...

Page 24: ...r s memory with PC Doctor If you have increased memory just before turning the computer on reinstall it Then test the memory with PC Doctor 0250 System battery error The backup battery which is used to preserve the configuration information such as the date and time while the computer is turned off is depleted Replace the battery and run IBM BIOS Setup Utility to verify the configuration If you st...

Page 25: ...the same error message have the computer serviced The hard disk password prompt A hard disk password is set Type the password and press Enter to use the computer If you still see the same error message have the computer serviced Hibernation error The system configuration changed between the time your computer entered hibernation mode and the time it left this mode and your computer cannot resume n...

Page 26: ...listen again If you are using an external monitor refer to Computer screen problems on page 21 Solution If a power on password is set press any key to display the power on password prompt and then type the correct password and press Enter If the power on password prompt does not appear the brightness level might be set to minimum brightness Adjust the brightness level by pressing the Fn Home If th...

Page 27: ... than the display size This is to maintain compatibility with other DOS applications To expand the screen image to the same size as the actual screen start the ThinkPad Configuration Program and click LCD then select the Screen expansion function The image might still look slightly distorted Note If your computer has a screen expansion function you can use the Fn F8 keys to expand the screen image...

Page 28: ...e keyboard do not work Solution If the problem occurred immediately after the computer returned from standby mode enter the power on password if any is set If an external keyboard is connected the numeric keypad on your computer does not work Use the numeric keypad on the external keyboard If an external numeric keypad or a mouse is connected 1 Turn off the computer 2 Remove the external numeric k...

Page 29: ...nt during normal operation This is a normal characteristic of the TrackPoint and is not a defect Cursor drifting might occur for several seconds under the following conditions v When the computer is turned on v When the computer resumes normal operation v When the TrackPoint is pressed for a long time v When the temperature changes Problem The mouse or the pointing device does not work Solution Ma...

Page 30: ...t v The battery is charged v The operating temperature is within the acceptable range Refer to Specifications on page 5 If these items are correct have the computer serviced Problem The critical low battery error message is displayed and the computer immediately turns off Solution The battery power is getting low Connect the ac adapter to the computer or replace the battery with a fully charged on...

Page 31: ... Your computer does not enter standby or hibernation mode Solution Check whether any option has been selected that would disable your computer from entering standby or hibernation mode Problem The computer does not enter standby mode as set by the timer under Windows 98 or Windows NT Solution For Windows 98 The generic CD ROM or DVD ROM driver for Windows 98 accesses the internal CD ROM or DVD ROM...

Page 32: ...indows NT To install the hibernation utility refer to Installing device drivers in the Access ThinkPad your on board help system v If the hibernation mode is not enabled To enable it do as follows For Windows 98 1 Start the ThinkPad Configuration Program 2 Click Power Management 3 Click the Hibernation tab 4 Click the Enable hibernation button 5 Click the Create Now button For Windows NT Note You ...

Page 33: ...he standby mode v If you are using the ac adapter or using the battery and the battery status indicator is on in green press Fn Home to make the screen brighter v If you attach an external monitor to your computer press Fn F7 to switch the screen output location v If the problem persists do the Solution in the problem below Problem The screen is unreadable or distorted Solution Make sure that v Th...

Page 34: ...e click Display in the Control Panel The Display Properties window opens 2 Click the Settings tab 3 Check if the color depth and resolution are correctly set 4 Click Display Type 5 Make sure ATI Mobility RADEON 7500 is shown in the Display Type window Problem Incorrect characters appear on the screen Solution Did you install the operating system or application program correctly If they are install...

Page 35: ... the standard charge time for your computer Solution The battery might be over discharged Do the following 1 Turn off the computer 2 Make sure that the over discharged battery is in the computer 3 Connect the ac adapter to the computer and let it charge If the battery cannot be fully charged in 24 hours use a new battery If the optional Quick Charger is available use it to charge the over discharg...

Page 36: ...m The hard disk drive does not work Solution In the startup menu in IBM BIOS Setup Utility make sure that there is no exclamation point to the left of the hard disk drive If there is such a mark the hard disk drive is disabled Clear the mark to enable the drive Other problems Problem The computer locks or does not accept any input Solution Your computer might lock when it enters standby mode durin...

Page 37: ...gain then while the message Press F1 for IBM BIOS Setup Utility is displayed at the lower left of the screen press the F1 key to start the BIOS Setup Utility The BIOS Setup Utility menu appears 2 With the cursor key select Config then press Enter 3 Select USB by pressing Enter 4 With the cursor key select Disable then press Enter 5 Press F10 and Enter to save this setting and exit this utility Pro...

Page 38: ...speed to high v Battery Optimized Performance Keeps the processor speed low at all times To choose a mode do the following 1 Start the ThinkPad Configuration Program 2 Click Power Management 3 Click the Intel SpeedStep technology tab 4 From the list select the mode you want 5 Click OK Solving computer problems 26 ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 39: ...upervisor password the IBM BIOS Setup Utility menu appears after you enter the password You can start the utility by pressing Enter instead of entering the supervisor password however you cannot change the parameters that are protected by the supervisor password For more information refer to the on board help 4 Using the cursor keys move to an item you want to change When the item you want is high...

Page 40: ... to recover the pre installed software and you are unable to start the Product Recovery program you will need a Recovery Repair diskette Follow the instructions below To create a Recovery Repair diskette soon after you start using your computer Save the Recovery Repair diskette in a safe place in case you need it later To use the Product Recovery program to restore your pre installed software do t...

Page 41: ...pears for only a few seconds You must press F11 quickly The Product Recovery program main menu opens 3 Select System Utilities from the main menu Press Enter 4 Select Create a Recovery Repair diskette Press Enter 5 Follow the on screen instructions 6 When the process is completed label your diskette as the Recovery Repair diskette and save it for future use To use the Recovery Repair diskette 1 Sh...

Page 42: ...the physical shock v Do not apply pressure to the cover of the drive v Do not touch the connector The drive is very sensitive Incorrect handling can cause damage and permanent loss of data on the hard disk Before removing the hard disk drive make a backup copy of all the information on the hard disk and then turn the computer off Never remove the drive while the system is operating in standby mode...

Page 43: ...mly install them 9 Turn the computer over so that its bottom side is up Reinstall the screw Note You can replace the screw with a security screw to prevent the hard disk drive from being removed easily The security screw may not be included in your ship group You can however purchase screw directly from NABS at www nabsnet com 10 Reinstall the battery 11 Turn the computer over again Connect the ac...

Page 44: ...ter over 3 Slide the battery latch to unlock it 1 then remove the battery 2 Note The first position of the battery latch is for releasing the lock of the battery 4 Align the side of a fully charged spare battery with the side of the battery space in the computer 1 then gently push the battery into the space 2 5 Slide the battery latch to lock it 6 Turn the computer over again Connect the ac adapte...

Page 45: ...Chapter 3 Getting help and service from IBM Getting help and service 34 Getting help on the Web 34 Getting help by fax 35 Calling IBM 35 Getting help around the world 37 Copyright IBM Corp 2002 33 ...

Page 46: ...irectory or you can contact the IBM HelpCenter Some fees might apply Getting help on the Web On the World Wide Web the IBM Web site has up to date information about IBM Personal Computer products and support The address for the IBM Personal Computing home page is www ibm com pc IBM provides an extensive Web site dedicated to mobile computing and to ThinkPad computers at www ibm com pc support Rese...

Page 47: ...blem v IBM hardware repair If the problem is determined to be caused by IBM hardware under warranty trained service personnel are available to provide the applicable level of service v Engineering change management Occasionally there might be changes that are required after a product has been sold IBM or your reseller if authorized by IBM will make selected Engineering Changes ECs available that a...

Page 48: ...ne numbers Note Telephone numbers are subject to change without notice For the latest list of IBM HelpCenter telephone numbers and hours of operation visit the Support Web site at www ibm com pc support Country or region Language Telephone Number Argentina Spanish 0800 666 0011 Australia English 1300 130 426 Austria German 01 24592 5901 Bolivia Spanish 0800 0189 Belgium Dutch French 02 210 9820 02...

Page 49: ...United States English 1 800 772 2227 Uruguay Spanish 000 411 005 6649 Venezuela Spanish 0 800 100 2011 Getting help around the world If you travel with your computer or relocate it to a country where your ThinkPad machine type is sold and serviced by IBM or by IBM resellers who are authorized to perform warranty service International Warranty Service is available for your computer Service methods ...

Page 50: ...le go to http www ibm com pc support and click Warranty Lookup Eligible IBM computers are identified by their four digit machine types For more information about International Warranty Service see Service Announcement 601 034 at http www ibm com Click Support downloads click Announcement letters and click Announcements search In the Search by letter number only field type 601 034 and click Search ...

Page 51: ...r attached devices If the 3 pin power cord is provided with this product it must be used with a properly grounded outlet Turn everything OFF Turn everything OFF First attach all cables to devices First remove the power cord from the outlet Attach the signal cables to receptacles Remove signal cables from receptacles Attach the power cord to an outlet Remove all cables from devices Turn the device ...

Page 52: ...it to water or rain v Do not attempt to disassemble it v Do not short circuit it v Keep it away from children Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations and your company s safety standards DANGER If the backup battery is incorrectly replaced there is danger of explosion The lithium battery contains...

Page 53: ...DANGER Main battery safety notice DANGER Backup battery safety notice Appendix A Important safety instructions 41 ...

Page 54: ...s The LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes if any symptoms are present after washing get medical care CAUTION To reduce the risk of fire use only No 26 AWG or larger thicker telephone cable Modem ...

Page 55: ...th the requirements of the Department of Health and Human Services 21 Code of Federal Regulations DHHS 21 CFR Subchapter J for Class I laser products at the date of manufacture In other countries the drive is certified to conform to the requirements of IEC825 and EN60825 for Class 1 laser products DANGER Do not open the optical storage drive unit no user adjustments or serviceable parts are inside...

Page 56: ...e and invisible laser radiation when open Avoid direct eye exposure Do not stare into the beam or view it directly with optical instruments Save these instructions 44 ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 57: ... Following profiles are supported by IBM Bluetooth Daughter Card v Generic Access v Service Discovery v Serial Port v Dial up Networking v FAX v LAN Access v Generic Object Exchange v Generic Object Push v File Transfer v Synchronization Usage environment and your Health Wireless LAN Mini PCI Adapter and Bluetooth Daughter Card emit radio frequency electromagnetic energy like other radio devices H...

Page 58: ...uations may for example include v Using the integrated wireless cards on board of airplanes or in hospitals v In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization e g airport or hospital you are encouraged to ask for authori...

Page 59: ...lows i Multiple Transmitters model If you find the FCC ID ANOCORN1TASUHOP on the label at the bottom of your ThinkPad computer your computer is approved as a Multiple Transmitters device that is permitted to use the integrated Wireless LAN Mini PCI Card and Bluetooth card with two or more wireless option PC Cards in the PC Card slot simultaneously The integrated wireless features Wireless LAN Mini...

Page 60: ...other RF option device that is not listed on the IBM site all other wireless features including the integrated transmitter in your ThinkPad computer are required to be turned off 3 Users are requested to follow the RF Safety instructions on wireless option devices that are included in the RF option device s user s manual ii Single Transmitter model There is no FCC ID shown on the enclosure of this...

Page 61: ...splays an error message and emits four beeps CAUTION To comply with FCC RF exposure compliance requirements a separation distance of at least 20 cm 8 inches must be maintained between the built in antenna of this device and all persons IBM High Rate Wireless LAN Mini PCI Adapter with Modem II FCC ID J3OM3AWEB56GA Appendix C Wireless regulatory notice 49 ...

Page 62: ... the PC Card slot of your ThinkPad computer while operating the integrated wireless LAN Mini PCI Card Interference Statement An improper installation or unauthorized use may cause harmful interference to radio communications Also any tampering of the internal antenna will void the FCC certification and your warranty Refer to the Electronic emission notices on page 74 for more detail Canada Industr...

Page 63: ... following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Numéro d homologation signifie Le terme IC avant le numéro d homologation signifie seulement que les normes d Industrie Canada ont été respectées Permis d émission à faible puissance Cas des appareils de communicat...

Page 64: ... essentielles et aux autres dispositions de la directive 1999 5 CE qui lui sont applicables v Härmed intygar Intel att denna IBM High rate wireless LAN mini PCI Adapter with modem II står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999 5 EG v Undertegnede Intel erklærer herved at følgende udstyr IBM High rate wireless LAN mini PCI A...

Page 65: ...los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE v Intel declara que este IBM High rate wireless LAN mini PCI Adapter with modem II está conforme com os requisitos essenciais e outras provisões da Directiva 1999 5 CE Appendix C Wireless regulatory notice 53 ...

Page 66: ...54 ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 67: ...ns le cas d une utilisation privée à l extérieur d un bâtiment au dessus d un espace public aucun enregistrement n est nécessaire pour une distance de moins de 300m Pour une distance supérieure à 300m un enregistrement auprès de l IBPT est requise Pour une utilisation publique à l extérieur de bâtiments une licence de l IBPT est requise Pour les enregistrements et licences veuillez contacter l IBP...

Page 68: ... 1999 5 EC IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product TDK Systems Europe Ltd déclare par la présente que le dispositif Bluetooth intégré à ce produit est en conformité avec les prescriptions essentielles et autres dispositions appropriées de la Directive 1999 5 EC IBM décline toute responsabil...

Page 69: ...Appendix C Wireless regulatory notice 57 ...

Page 70: ...lia I E necessaria la concessione ministeriale anche per l uso L uso per installazione in esterni non e permessa Italy I License required for indoor use Use with outdoor installations not allowed Notice for Users in India The equipment type approval does not imply that the frequencies will be cleared automatically operating licence will be granted as these are matters to be examined on case by cas...

Page 71: ...l except Japan and Korea Parts 3 years labor 3 years Battery pack 1 year Machine type 2367 Country or region Warranty period All Parts 3 years labor 3 years Battery pack 1 year Warranty service and support With the original purchase of an IBM ThinkPad you have access to extensive support During the IBM Machine warranty period you may call IBM or your reseller for problem determination assistance u...

Page 72: ...ou might be required to present proof of purchase to obtain warranty service Before you call for service You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your computer and software Most computers operating systems and application programs come with information that c...

Page 73: ... in materials and workmanship and 2 conforms to IBM s Official Published Specifications Specifications The warranty period for a Machine is a specified fixed period commencing on its Date of Installation The date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise If a Machine does not function as warranted during the warranty period and IBM or your ...

Page 74: ...pair or exchange the failing Machine and 2 provide the service either at your location or a service center IBM or your reseller will also manage and install selected engineering changes that apply to the Machine Some parts of IBM Machines are designated as Customer Replaceable Units called CRUs e g keyboards memory or hard disk drives IBM ships CRUs to you for replacement by you You must return al...

Page 75: ...is responsible for any of your confidential proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason You should remove all such information from the Machine prior to its return Limitation of Liability Circumstances may arise where because of a default on IBM s part or other liability you are entitled to recover damages from IBM In each such...

Page 76: ... your and IBM s rights duties and obligations arising from or relating in any manner to the subject matter of this Agreement without regard to conflict of law principles Part 2 Country unique Terms AMERICAS BRAZIL Governing Law The following is added after the first sentence Any litigation arising from this Agreement will be settled exclusively by the court of Rio de Janeiro NORTH AMERICA Warranty...

Page 77: ...ollowing replaces laws of the country in which you acquired the Machine in the first sentence laws of the State of New York The following is added to this Section Disputes and differences arising out of or in connection with this Agreement shall be finally settled by arbitration which shall be held in Singapore in accordance with the rules of the International Chamber of Commerce ICC The arbitrato...

Page 78: ...personal property will be limited to that caused by IBM s negligence 2 as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to or in any way related to the subject of this Statement of Limited Warranty IBM s liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim JAPAN Governing Law The following sen...

Page 79: ...d therein will be English and Chinese An arbitral award will be final and binding on all the parties and will be enforceable under the Convention on the Recognition and Enforcement of Foreign Arbitral Awards 1958 The arbitration fee will be borne by the losing party unless otherwise determined by the arbitral award During the course of arbitration this Agreement will continue to be performed excep...

Page 80: ...ia Armenia Azerbaijan Belarus Georgia Kazakhstan Kyrgyzstan Moldova Russia Tajikistan Turkmenistan Ukraine and Uzbekistan the laws of Austria apply 2 Estonia Latvia and Lithuania the laws of Finland apply 3 Algeria Benin Burkina Faso Cameroon Cape Verde Central African Republic Chad Congo Djibouti Democratic Republic of Congo Equatorial Guinea France Gabon Gambia Guinea Guinea Bissau Ivory Coast L...

Page 81: ...ility The following paragraph is added to this Section The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty The following sentence is added to the end of item 2 IBM s liability under this item is limited to the violation of essential contractual terms in cases of ordinary neglig...

Page 82: ...ect of any default shall be limited to damages ITALY Limitation of Liability The following replaces the second sentence in the first paragraph In each such instance unless otherwise provided by mandatory law IBM is liable for no more than 1 unchanged 2 as to any other actual damage arising in all situations involving nonperformance by IBM pursuant to or in any way related to the subject matter of ...

Page 83: ...o 125 percent of the charges if recurring the 12 months charges apply for the Machine that is the subject of the claim or which otherwise gives rise to the claim The following item is added to this paragraph 3 breach of IBM s obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982 Applicability of suppliers and resellers unchanged T...

Page 84: ...72 ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 85: ... can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A Processing date data This IBM hardware product and IBM software products that might be packaged with it have been designed when used in accordance with their associated documentation to process date data correctly within and between the 20th and 21st centuries provided ...

Page 86: ...reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures v Reorient or relocate the receiving antenna v Increase the separation between the equipment and receiver v Connect the equipment into an outlet on a circuit different from that to which the receiver is connected v Consult an IBM a...

Page 87: ...of EN 55022 Telecommunication notices Federal Communications Commission FCC and Telephone Company Requirements Part 68 of the FCC Rules 1 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted ...

Page 88: ...0 Columbus Avenue Thornwood NY 10594 1 800 772 2227 for repair warranty information The telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure the equipment is not malfunctioning 7 No customer repairs are possible to the modem If you experience trouble with this equipment contact your Authorized Seller or the IBM Corpo...

Page 89: ...lfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to mak...

Page 90: ...difications effectuées par l utilisateur ou à cause de mauvais fonctionnement Pour sa propre protection l utilisateur doit s assurer que tous les fils de mise à la terre de la source d énergie électrique des lignes téléphoniques et des canalisations d eau métalliques s il y en a sont raccordés ensemble Cette précaution est particulièrement importante dans les régions rurales Avertissement L utilis...

Page 91: ...ers required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s specifications v There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation v The equipment s...

Page 92: ...ent numbers the equipment shall go offline for a period of not less than 5 seconds between the end of one call attempt and the beginning of the next attempt v When used in the automatic answer mode the equipment shall be set to answer within 3 to 30 seconds of the receipt of ringing This equipment shall not be set up to make automatic calls to the Telecom 111 emergency service For the modem with a...

Page 93: ... the call has been successfully switched through the network Caller identification information which occurs between the first and second ring cadence is not destroyed This equipment does not meet Telecom s impedance requirements Performance limitations may occur when used in conjunction with some parts of the network Telecom will accept no responsibility should difficulties arise in such circumsta...

Page 94: ...are that it is being recorded In addition the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected the purpose for its collection how it is to be used and what it disclosed to any other party For the modem with approval number PTC 211 01 050 The grant of a Telepermit for any item of terminal equipment indicates only tha...

Page 95: ...ly that Telecom has accepted that the item complies with the minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product i...

Page 96: ...end of one attempt and the beginning of the next attempt 2 For automatically initiated calls to different numbers The equipment shall go on hook for a period of not less than 5 seconds between the end of one attempt and the beginning of the next attempt 3 Auto answering incoming calls Incoming calls shall be answered between 3 and 30 seconds of receipt of ringing 84 ThinkPad T30 Series Service and...

Page 97: ...tice for European Union countries Hereby Ambit declares that this J07M058 modem is in conformity with the essential requirements and other relevant provisions of Directive 1999 5 EC Appendix E Notices 85 ...

Page 98: ...ed by Macrovision Corporation Reverse engineering or disassembly is prohibited Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both IBM ThinkPad HelpCenter TrackPoint PS 2 Ultrabay ThinkLight UltraNav Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United States and or other countries Intel Pentium and ...

Page 99: ...Appendix E Notices 87 ...

Page 100: ...88 ThinkPad T30 Series Service and Troubleshooting Guide ...

Page 101: ...problems 24 upgrading 30 hibernation problems 18 I IBM help v K keyboard problems 16 O on board help v P password problems 15 PC Doctor for Windows 10 power switch problems 16 problems troubleshooting 11 R recovering software 28 S safety instruction 39 standby problems 18 storage device upgrading 30 T telephone help by 35 testing with PC Doctor 10 ThinkPad Assistant v TrackPoint problems 17 U Ultr...

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Page 104: ... Part Number 62P9256 1P P N 62P9256 ...

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