IBM ThinkPad T30 Series, Service And Troubleshooting Manual

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Contents
Important Notice for Users. . . . . . . iii
The FCC RF Safety Requirement . . . . . iii
Finding information with Access ThinkPad v
Chapter 1. Overview of your new ThinkPad
computer .
. . . . . . . . . . . . 1
Your ThinkPad at a glance . . . . . . . 2
Features . . . . . . . . . . . . . . 3
Specifications . . . . . . . . . . . . 5
Caring for your ThinkPad computer . . . . 6
Chapter 2. Solving computer problems . . 9
Diagnosing problems . . . . . . . . . 10
Troubleshooting . . . . . . . . . . . 11
Error messages . . . . . . . . . . 11
Errors without messages . . . . . . . 14
A password problem . . . . . . . . 15
A power switch problem . . . . . . . 16
Keyboard problems . . . . . . . . 16
UltraNav
™
problems . . . . . . . . 17
Standby or hibernation problems . . . . 18
Computer screen problems . . . . . . 21
Battery problems . . . . . . . . . 23
Hard disk drive problems . . . . . . 24
Other problems . . . . . . . . . . 24
Starting BIOS Setup Utility . . . . . . . 27
Recovering pre-installed software . . . . . 28
Upgrading the hard disk drive . . . . . . 30
Replacing the battery . . . . . . . . . 32
Chapter 3. Getting help and service from
IBM.
. . . . . . . . . . . . . . 33
Getting help and service . . . . . . . . 34
Getting help on the Web . . . . . . . . 34
Getting help by fax . . . . . . . . . 35
Calling IBM . . . . . . . . . . . . 35
Getting help around the world . . . . . . 37
Appendix A. Important safety instructions 39
Modem safety information . . . . . . . 42
Laser compliance statement . . . . . . . 43
Appendix B. Wireless related information 45
Wireless Interoperability . . . . . . . . 45
Usage environment and your Health . . . . 45
Appendix C. Wireless regulatory notice . . 47
USA - Federal Communications Commissions
(FCC) .
. . . . . . . . . . . . . 47
Canada - Industry Canada (IC). . . . . . 50
Europe — EU Declaration of Conformity for
IBM High rate wireless LAN mini PCI
Adapter with modem II .
. . . . . . . 52
Europe — EU Declaration of Conformity for
Bluetooth Daughter Card .
. . . . . . 56
Notice for Users in India . . . . . . . . 58
Notice for Users in Singapore . . . . . . 58
Appendix D. Warranty information . . . . 59
Warranty Period . . . . . . . . . . 59
Warranty service and support . . . . . . 59
Before you call for service . . . . . . 60
Calling for service . . . . . . . . . 60
IBM Statement of Limited Warranty
Z125-4753-06 8/2000 .
. . . . . . . . 61
Part 1 - General Terms . . . . . . . 61
Part 2 - Country-unique Terms . . . . . 64
Appendix E. Notices . . . . . . . . . 73
Processing date data . . . . . . . . . 73
References to the Web site addresses . . . . 74
Electronic emission notices . . . . . . . 74
Telecommunication notices . . . . . . . 75
Fax Branding . . . . . . . . . . 76
Industry Canada requirements . . . . . . 77
Notice for Australia . . . . . . . . . 78
Notice for New Zealand . . . . . . . . 79
Notice for European Union countries. . . . 85
Product notice requirements . . . . . . 86
Trademarks . . . . . . . . . . . . 87
Index . . . . . . . . . . . . . . 89
© Copyright IBM Corp. 2002
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