background image

Troubleshooting Charts

 

Problem

Action

The setup password
prompt

If the setup password prompt appears when you press F1 to access the BIOS
Utility, a setup password is set.

Type the correct password and press Enter to use the computer (see “Entering a
Password” on page 79).

Attention: If you forget your setup password, you have to take your computer to
an IBM reseller or IBM marketing representative to have the password reset.
Proof or purchase is required, and an additional charge might be required for the
service.

If you still have a problem, have the computer serviced.

The DOS full-screen
looks smaller.

When you use a DOS application that supports only the 640x480 resolution (VGA
mode), the screen image might look slightly distorted or might appear smaller than
the display size. This is to maintain compatibility with other DOS applications. This
is not a defect.

To expand the screen image to the same size as the actual screen, enter the
BIOS Utility and enable the Screen Expansion parameter in the Startup Config-
uration menu. (The image might look slightly distorted.) See “Startup
Configuration” on page 27.

The Windows 98 startup
screen does not fill the
screen.

When you enable Screen Expansion in the Startup Configuration menu of the
BIOS Utility, the Windows 98 startup screen expands but does not fill the entire
screen. This is not a defect. (The image might look slightly distorted.) See “Startup
Configuration” on page 27.

   

Solving Computer Problems

93

Summary of Contents for ThinkPad i Series 1400

Page 1: ...i...

Page 2: ...ot allow disclaimers or express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical error...

Page 3: ...l requirements and your high expec tations To help us continue to build products that address your mobile computing needs please take a moment to complete the ThinkPad Registration ThinkPad ThinkPad T...

Page 4: ...f your computer further enhancing its portability Audio with 3D Stereo Sound Your computer is equipped with internal audio record and playback capabilities including 3D audio from four speakers When y...

Page 5: ...that illuminates the keyboard area for com puter use in dimly lit areas For more information on using the Keyboard Light see Keyboard Light on page 16 Easy Launch buttons Your computer is equipped wi...

Page 6: ...s and using locks Chapter 4 Solving Computer Problems Chapter 5 Getting Service describes what to do when you have a computer problem The chapter includes a troubleshooting guide and information on ho...

Page 7: ...About This Book The book concludes with an index vii...

Page 8: ...hazardous Reduce the risk of fire and electric shock by always following basic safety precau tions including the following Do not use your computer in or near water During electrical storms do not co...

Page 9: ...nerate or short circuit the rechargeable battery pack Do not put it in trash that is disposed of in landfills Dispose of it as required by local ordinances or regulations In the United States call IBM...

Page 10: ...al display LCD contains mercury Do not put it in trash that is disposed of in landfills Dispose of it as required by local ordinances or regulations The LCD is made of glass and rough handling or drop...

Page 11: ...M drive no user adjust ments or serviceable parts are inside Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure Class 1...

Page 12: ...xii...

Page 13: ...ctions of Your Computer 10 Keyboard Functions 10 CD ROM or DVD ROM Drive 17 ThinkPad Utility Programs 24 Online User s Guide 41 Reinstalling Software 42 ThinkPad Software Selections CD 42 Recovery CD...

Page 14: ...ing a Printer 71 Inserting a PC Card 72 Removing the PC Card 73 Protecting Your Computer 75 Using Passwords 76 Setting a Password 77 Entering a Password 79 Removing and Changing a Password 80 Using Lo...

Page 15: ...n List 116 Identification Numbers 116 Problem Recording Sheet 117 Customer Service and Support 118 Online Support Services 118 Fax Information 118 Help by Telephone 119 EasyServ 120 Getting Help Aroun...

Page 16: ...y Canada Requirements 143 Regions where ThinkPad i Series 1400 1500 has ThinkPad Modem Integrated 146 Notice to European Users of the IBM ThinkPad Modem 146 Warning Notice to New Zealand Users of the...

Page 17: ...ve 17 Using the CD ROM or DVD ROM Drive 17 Handling CDs and DVDs 18 Playing Music CDs 19 Playing DVD Movies 19 ThinkPad Utility Programs 24 BIOS Utility 24 Notebook Manager 31 Sleep Manager 35 Easy La...

Page 18: ...Ruggedized Mobile Computers 47 For More Information 48 2 ThinkPad i Series 1400 1500 User s Reference...

Page 19: ...The color LCD screen displays computer output 4 The left and right internal speakers generate stereo sound 5 The Keyboard Light switch turns the keyboard light on and off 6 The indicator panel consis...

Page 20: ...deo CD or DVD movie playback 18 The stop eject button stops audio CD video CD or DVD movie playback It also ejects the CD ROM or DVD ROM tray when play back is stopped 19 The Media Center power button...

Page 21: ...ou connect a 9 pin serial device cable 5 The parallel connector is where you connect a parallel printer signal cable 6 The security keyhole is used with a mechanical lock 7 The universal serial bus US...

Page 22: ...device 14 The microphone jack a inch 3 5mm diameter jack is where you connect a self powered stereo microphone Note Do not plug any device into the microphone jack except a microphone 15 The diskette...

Page 23: ...The memory slot cover covers the memory slot The two memory slots accept dual inline memory module DIMM options Note Base memory 32 MB or 64 MB occupies one memory slot 3 Flip out the tilt feet to ti...

Page 24: ...the computer show the current status of your computer by their on or off states and colors green and orange Each indicator is identified with a symbol The following shows the location and the meaning...

Page 25: ...ad on the keyboard is enabled You enable or disable the keypad by pressing and holding the Shift key and pressing the NumLk key For details see Numeric Keypad on page 15 5 Caps lock Green Caps Lock mo...

Page 26: ...sor pointing device called the TrackPoint Pointing selecting and dragging all become part of a single process you can perform without moving your fingers from their typing position The TrackPoint cons...

Page 27: ...sition and press gently with either index finger on the stick in the direction you want the cursor to move Pressing the stick away from you moves the cursor up the screen pressing it toward you moves...

Page 28: ...mb to select and drag as required by your software Changing the Cap The cap 1 on the end of the TrackPoint is removable You can replace it with the spare shipped with your computer 1 For more informat...

Page 29: ...nction allows you to change operational features instantly When you use the following functions press and hold the Fn key then press the appropriate function key F1 to F12 or other keys Home and End F...

Page 30: ...including the Easy Launch buttons and the Media Center Switching between the LCD and the external monitor Fn F7 Computer output is displayed in the following order when an external monitor is attache...

Page 31: ...y numeric keypad The numeric keypad on the key board is not active when the external keyboard or the external numeric keypad is attached to the computer To enable or disable the numeric keypad press a...

Page 32: ...mly lit areas Note This feature is available only on select models To turn on the Keyboard Light slide the Keyboard Light switch to the right Important Do not use the Keyboard Light for an extended pe...

Page 33: ...drive allows you to play back DVD Video movies Using the CD ROM or DVD ROM Drive To use the CD ROM or DVD ROM drive do the following 1 Turn on the computer 2 Push the CD ROM or DVD ROM eject button o...

Page 34: ...an to ensure that data remains readable Keep in mind the following to maintain reliability Hold the disc by the edges Do not touch the surface of the disc Note DVDs may have data on both sides of the...

Page 35: ...e CD down until you hear it click into place 4 Push the tray into the computer until it fully closes 5 Wait until the number 1 appears on the audio CD status LCD 6 Press the audio CD playback controls...

Page 36: ...insert a DVD that corresponds to the region code that you will set 1 Push the DVD ROM eject button on the side of the computer then pull out the DVD ROM tray 2 Fit your DVD on the center pivot Firmly...

Page 37: ...ptions Note You can also start the player as follows Press the Media Center play pause button Click Start Move the cursor to Programs Mediamatics DVDExpress then click Mediamatics DVD Player 4 Select...

Page 38: ...control panel to control the playback of DVD movies Attention You can set the region code of your DVD player a maximum of five times The fifth time you set the region is perma nent To change the regi...

Page 39: ...ted and click OK The following dialog box appears 4 Click Yes to confirm Click the Help button for more information on how to use the DVD movie playback software To check how many times your DVD playe...

Page 40: ...d computer has the following utility programs for easy configuration BIOS Utility Notebook Manager program Sleep Manager program Easy Launch Buttons Customization Utility This section summarizes these...

Page 41: ...e any diskette from the diskette drive and remove any CD from the CD ROM drive then turn off the computer 2 Turn on the computer 3 As the ThinkPad logo is being displayed a message appears Press F1 fo...

Page 42: ...lays the following System Information submenu System Information Page 1 1 Esc Exit CPU Type Speed Diskette Drive A System with Hard Disk Drive HDD Serial Number System BIOS Version VGA BIOS Version Ce...

Page 43: ...displays the following Basic System Set tings submenu Basic System Settings Page 1 1 Date Time Move highlight bar Change setting F1 Help Mon May 31 1999 09 52 00 The Basic System Settings submenu inc...

Page 44: ...evice on start up Screen Expansion expands or shrinks the screen on your com puter USB Function Support enables or disables the USB function on your computer Hotkey Beep enables or disables beeps when...

Page 45: ...Channel Move highlight bar Change setting F1 Help Enabled 3F8h 4 Enabled 3BCh 7 Bi directional Note You do not need to change the settings in the screen because the default settings are already optimi...

Page 46: ...is submenu is used to set the power on password setup pass word and hard disk password Refer to Using Passwords on page 76 for details Load Default Settings Selecting this item displays the following...

Page 47: ...r to Programs Notebook Manager then click Notebook Manager The Notebook Manager program consists of five pages Information Viewer POST Boot Sequence Password Display Device Note Making changes to most...

Page 48: ...ur Computer Note The values and settings in the window above may differ from the ones on your computer Click the Help button to learn more about these system components POST Page 32 ThinkPad i Series...

Page 49: ...s set tings and information about previous start ups Enable hotkey beep When enabled the computer gives off beeps when an Fn key function is pressed Boot Sequence Page In the Boot Sequence page you ca...

Page 50: ...ms Power On Password The Power On Password prevents unau thorized access to your computer at startup and when the com puter resumes from hibernation mode Setup Password The Setup Password prevents una...

Page 51: ...so press Fn F7 to switch between display devices 2 Make sure an external monitor is connected before External Monitor is selected Brightness for LCD Panel Sets the brightness level for the com puter L...

Page 52: ...e is valid and automatically re creates and adjusts the file if necessary saving and loading the contents of the hibernation file when entering into and resuming from hibernation mode To open the Slee...

Page 53: ...buttons Customization Utility program enables you to start programs or launch Web sites by pressing one of four customizable keys found to the left of the power switch To start the Easy Launch button...

Page 54: ...Note The window includes instructions on how to use the Easy Launch buttons Customization Utility Easy Launch Buttons Options When you click the Options button in the Easy Launch buttons Customization...

Page 55: ...operties the utility plays the wave file Note This feature is available for Easy Launch buttons Fn F1 Fn F2 and Media Center buttons Show icon on taskbar When enabled the Easy Launch buttons icon appe...

Page 56: ...Distinctive Functions of Your Computer If you mark Web Site the following window appears If you mark Launch an Application the following window appears 40 ThinkPad i Series 1400 1500 User s Reference...

Page 57: ...t contains the following information Using your computer outside your home country Using the audio modem and DVD features Using your computer with a battery pack Using your computer with a PC Card Res...

Page 58: ...e applications and hardware device drivers for your computer in the Windows 98 environment It features the ThinkPad Software Selections program To use the ThinkPad Software Selections CD see the Onlin...

Page 59: ...1 then remove the battery pack 2 1 2 5 To install the new battery pack insert it into the battery bay The battery pack latch automatically snaps into place You have finished replacing the battery pac...

Page 60: ...any part of your body for an extended period when the com puter is functioning or when the battery is charging You com puter dissipates some heat during normal operation Extended contact to the skin...

Page 61: ...n ruggedized mobile computers for information on a more appropriate model for demanding applications Do not insert a diskette at an angle Not inserting the diskette straight into the drive can damage...

Page 62: ...mation about your computer Carrying Your Computer When carrying your computer follow these instructions to prevent possible damage to your computer and data 1 Remove any media from the diskette drive...

Page 63: ...the battery pack do not use it until it is fully charged Whenever possible use the ThinkPad battery power saving modes standby The LCD and the hard disk drive are turned off hibernation All tasks are...

Page 64: ...ation via the World Wide Web http www pc ibm com us thinkpad www networking ibm com wireless For product and dealer location information 1 800 426 2968 To access the IBM PC Company Bulletin Board 1 91...

Page 65: ...w 53 Increasing Memory 55 Attaching an External Mouse Keypad or Keyboard 59 Attaching an External Mouse or Numeric Keypad 59 Attaching an External Keyboard and Mouse 61 Disabling the TrackPoint 62 Att...

Page 66: ...TrackPoint The TrackPoint Properties window appears You can set the following features in this window Press to Select Sensitivity Scrolling or Magnifying Glass Note To use the TrackPoint functions yo...

Page 67: ...the Press means radio buttons to select which button the stick will simulate either the left or the right button For example if you select Left Click you can start a program with the TrackPoint by put...

Page 68: ...ess to Select Slide toward Firm Touch to increase the force needed to move the pointer and to increase the force needed to activate Press to Select Slide toward Light Touch to decrease the force neede...

Page 69: ...dio buttons Scrolling This function enables you to navigate easily through long documents or large spreadsheets with a press of a button To scroll press the Internet Scroll Bar and then use the TrackP...

Page 70: ...nifying glass functions Choose Scrolling Method Press Center Button then use TrackPoint Holding down the Internet Scroll Bar on the keyboard allows the TrackPoint to control the scrolling or the magni...

Page 71: ...The ThinkPad i Series 1400 1500 computer supports the static dynamic random access memory SDRAM card only It does not support the enhanced data output dynamic random access memory EDO DRAM card If you...

Page 72: ...the DIMM at an angle or approximately 20 into the socket then press it firmly 1 c Pivot the DIMM until it snaps into place 2 If you want to install two DIMMs repeat these steps 1 2 5 Replace the memo...

Page 73: ...e same as the value you calcu lated power off the computer and see pages 57 and 55 to reinstall the DIMM 2 If you changed the memory installed in the computer Sleep Manager automatically updates the h...

Page 74: ...ot cover 4 Press out on the latches on both edges of the socket at the same time 5 Remove the DIMM Be sure to save the DIMM for future use 6 Replace the memory slot cover then tighten the screws 7 Rep...

Page 75: ...l Mouse or Numeric Keypad You can attach an external mouse or numeric keypad to the PS 2 mouse and keyboard connector on the rear of the computer If you want to attach the mouse attach it directly to...

Page 76: ...ble click Add New Hardware to search for and install the serial mouse driver 4 Follow the instructions on the screen If you want to use both the external numeric keypad and mouse at the same time firs...

Page 77: ...is attached the following keys are not available Numeric keypad on the computer keyboard External numeric keypad Instead use the numeric keypad on the external keyboard To attach the external keyboar...

Page 78: ...l or USB mouse simultaneously with the TrackPoint If you wish you can choose to disable the TrackPoint To disable the TrackPoint Note Before you disable the TrackPoint make sure you connect and enable...

Page 79: ...s If you are attaching an external monitor that supports a resolution higher than XGA mode you can achieve a maximum of 1280x1024 video resolution To attach an external monitor do the following 1 Conn...

Page 80: ...can select your monitor type from the monitor list or click on a new resolution or refresh rates Note Refer to the specifications for your external monitor to determine its supported resolutions and...

Page 81: ...resumes the LCD remains blank and output is not dis played This restriction does not depend on the resolution value The DOS Screen Image on the LCD If you use a DOS application that supports only VGA...

Page 82: ...your computer or external monitor Use this table to set the display output LCD Panel Only External monitor or Both Note When installing an operating system you must install the display driver supplie...

Page 83: ...Hz 65 536 16 777 216 1280x1024 256 60 Hz or 75 Hz Using the Dual Display Function Windows 98 supports a function named Multiple Display Support and your computer supports a function named dual display...

Page 84: ...Disabling Dual Display 1 Click Start 2 Move the cursor to Settings and Control Panel then click Control Panel 3 Double click Display 4 Click the Settings tab 5 Click the Monitor 2 icon for the second...

Page 85: ...the following 1 Turn off the computer and television 2 Connect an S video in out cable 1 to the TV out jack 2 then connect your television 2 1 3 S video in Audio in right Audio in left To headphone j...

Page 86: ...cable 1 and audio in out cable are not sup plied with your computer you must purchase them 2 If your video equipment has only one audio input connector use the left audio connector of the audio cable...

Page 87: ...ter Any parallel printer with the standard Centronics interface can be attached to the 25 pin parallel connector at the rear of the com puter 1 Attach the printer as shown 2 Turn on the printer Extend...

Page 88: ...ne PC Card slot and supports the following types of cards PC Card Type I Type II and Type III CardBus Zoomed Video ZV To install a PC Card in your computer do the following 1 Find the notched edge 1 o...

Page 89: ...how to use the PC Card software refer to Windows help Removing the PC Card Before removing a PC Card you must stop it Otherwise the system might freeze or data might be corrupted or lost 1 Stop the ca...

Page 90: ...Inserting a PC Card Eject button For more information for using a PC Card see the Online User s Guide 74 ThinkPad i Series 1400 1500 User s Reference...

Page 91: ...provides information about how to protect your com puter from theft or unauthorized use Using Passwords 76 Setting a Password 77 Entering a Password 79 Removing and Changing a Password 80 Using Locks...

Page 92: ...s cannot use your computer Setup password Set the setup password to prevent unauthorized changes to your computer s configuration It provides the following security features You need to type the setup...

Page 93: ...on on how to set change and use these passwords Do Not Forget Your Password If you forget your setup password you have to take your com puter to an IBM reseller or IBM marketing representative to have...

Page 94: ...word Hard Disk Password Selecting this displays a window for setting the hard disk password 4 Select the type of password you want to set and press the left right arrow key The set password box appear...

Page 95: ...s replacement will incur expenses for parts and labor Entering a Password Power on Password Once you set a power on password the power on password prompt appears at the top left corner of the screen e...

Page 96: ...haracter will be entered continuously 2 Press the Enter key An X appears if you enter the wrong password If you fail to enter the correct password in three tries you must press and hold the power swit...

Page 97: ...the password and keep it in a safe place Note You can also set remove and change the power on and setup passwords using the Notebook Manager program See Note book Manager on page 31 Do Not Forget You...

Page 98: ...on the rear side of the com puter then secure the chain on the lock to a secure stationary object Note Please evaluate select and implement the locking devices and security features you choose to use...

Page 99: ...roblems 97 LCD Problems 99 Indicator Problems 100 Battery Problems 100 CD ROM or DVD ROM Problems 101 Audio Problems 103 Universal Serial Bus USB Problems 103 Modem Problems 104 PC Card Problems 105 P...

Page 100: ...switch the TrackPoint and mouse 85 How to set the display resolution 85 How to set the external monitor 86 How to maximize the battery life 87 How to install the operating system 87 How to use the Rec...

Page 101: ...ial mouse To use a serial mouse do as follows 1 Save your work and quit any program you are using 2 Connect the serial mouse Note If you have not previously installed a serial mouse you need to instal...

Page 102: ...itching Display Device buttons of the Notebook Manager program or with Fn F7 You can set up the external monitor as follows 1 Click Start and move the cursor to Settings then click Control Panel 2 Dou...

Page 103: ...do I maximize battery life To maximize battery life do the following Use the battery pack until the charge is completely depleted until the battery status LED flashes Recharge the battery pack complet...

Page 104: ...ept any input or will not turn off using the power switch See Other Problems on page 111 How do I purchase accessories and upgrades for my ThinkPad com puter Please visit our Web site at http www ibm...

Page 105: ...n at a time You can change the region code a maximum of 4 times If the computer enters standby mode during DVD movie play back the DVD movie will start playing from the beginning again when you resume...

Page 106: ...lated problem occurs 1 Find your symptom in the Troubleshooting Charts and try solving the problem See Troubleshooting Charts on page 91 2 If you can t solve the problem note the error code and have t...

Page 107: ...bleshooting Chart Page Error codes or screen messages 92 No error codes or screen messages 94 Input problems 95 Standby or hibernation problems 97 LCD problems 99 Indicator problems 100 Battery proble...

Page 108: ...e the computer serviced 252 VPD checksum error Have the computer serviced The power on password prompt If the power on password prompt appears a power on password is set Type the correct password and...

Page 109: ...lication that supports only the 640x480 resolution VGA mode the screen image might look slightly distorted or might appear smaller than the display size This is to maintain compatibility with other DO...

Page 110: ...power is on Turn on the power switch again for confirmation If a power on password is set but does not appear the brightness control might be set to minimum brightness Adjust the brightness by pressin...

Page 111: ...ernal keyboard or mouse If you still have a problem have the computer serviced The cursor drifts when the computer is turned on or after it resumes normal operation The cursor might drift when you are...

Page 112: ...to the computer The keyboard mouse cable is correctly connected to the computer The keyboard cable is connected to the correct side of the keyboard mouse cable If these items are correct disconnect t...

Page 113: ...d one The computer does not return from standby mode or the standby lamp stays on and the computer does not work The computer automatically enters standby or hibernation mode when the battery power is...

Page 114: ...ce to create and manage the hibernation file Make sure the hard disk drive space is sufficient for Sleep Manager s require ments This can be viewed from the Sleep Manager main screen If there are stil...

Page 115: ...window appears 3 Make sure the settings in the Display Properties window are correct 4 Click OK to close the window Incorrect characters appear on the screen Did you install the operating system or a...

Page 116: ...following 1 Turn off the computer 2 Make sure that the over discharged battery pack is in the computer 3 Connect the AC Adapter to the comptuer and let it charge If the battery pack cannot be fully c...

Page 117: ...r DVD cannot be read Make sure that The compact disc is not dirty If it is clean it with a CD ROM cleaner kit The compact disc is not defective If it is try another compact disc The compact disc is pl...

Page 118: ...ction The control buttons on the DVD movie playback software do not work The DVD movie playback software is reading the DVD ROM Wait for a few seconds before trying the buttons again 102 ThinkPad i Se...

Page 119: ...ice is connected correctly 2 Make sure that USB Function Support is enabled in the Startup Configura tion menu of the BIOS Utility See Startup Configuration on page 27 3 Open the Device Manager window...

Page 120: ...tion tab 4 If there is a check mark in the Wait for dial tone before dialing box click and remove it 5 Click Advanced 6 If there is a check mark in the Use error control box click and remove it 7 Add...

Page 121: ...SRAM card you have the proper client device driver for the card In Windows 98 the PC Card must have an INF file associated with it Your PC Card supports PCMCIA Release 2 0 2 01 and 2 10 Refer to the...

Page 122: ...then press F1 4 Select Onboard Devices Configuration and press Enter 5 Verify if the Parallel Port is enabled 6 Save the changes and exit the BIOS Utility The printer is turned on and ready to print T...

Page 123: ...resolution than the present one on your external monitor Make sure that The ThinkPad display driver is installed correctly 1 Click Start and move the cursor to Settings then click Control Panel 2 Dou...

Page 124: ...stalled correctly reinstall it The display is set correctly 1 Click Start and move the cursor to Settings then click Control Panel 2 Double click Display 3 Make sure the settings in the Display Proper...

Page 125: ...work no longer works Make sure that The option is securely connected to your computer If the option came with its own test instructions use those instructions to test the option There is no system res...

Page 126: ...ivers are installed See the Online User s Guide The application works OK when it is run on some other computer If an error message appears when you are using the application program refer to the manua...

Page 127: ...power If you still have a problem push and hold the power switch for about five seconds then release it to turn off the computer Restart the computer The computer does not start from a diskette Make s...

Page 128: ...oft ware Selections CD for general information The CD ROM also contains online help for detailed instructions You need to recover your entire hard disk Use the Recovery CD See Using the Recovery CD on...

Page 129: ...oftware installed on your computer Advanced Functions Use this page to do the following Change language and location settings for the ThinkPad Software Selections program Create a Software Selections...

Page 130: ...y for CD ROM is higher than the hard disk drive See Startup Configuration on page 27 3 Follow the instructions on the screen 4 When a completion message appears remove the Recovery CD from the CD ROM...

Page 131: ...quired and help the service representative provide quick and efficient service Use the record sheet on Problem Recording Sheet on page 117 About Your Warranty During the warranty period you might be r...

Page 132: ...Drive Battery Pack Identification Numbers The serial number label is on the bottom of your computer Write down the machine type and serial number S N in the following box Serial number label IBM Produ...

Page 133: ...____________________________________ _________________________________________________ Problem symptom Describe the problem more specifically _________________________________________________ ________...

Page 134: ...IBM and are thereafter greeted by name and presented targeted information selected specifically to meet their particular needs For example a corporate ThinkPad user might receive information on Micro...

Page 135: ...eloaded operating system How to get service Please have the following information ready when you call Serial number of your computer and proof of purchase Description of the problem Exact wording of t...

Page 136: ...ice by calling the PC Support Line If possible you should use the original ThinkPad shipping materials that your computer came in for re sending it to IBM If the box is not available the courier will...

Page 137: ...r IBM computers and IBM or non IBM options operating systems and application programs on the supported products list This service includes technical support for the following Installing and configurin...

Page 138: ...nt 11683 In Canada Call 1 800 465 7999 or 1 800 465 7999 In other countries contact your IBM reseller or IBM marketing representative For more information on how to purchase the Support Line Services...

Page 139: ...urchasing Additional Services In Canada for more information on warranty extensions call 1 800 465 7999 In other countries contact your IBM reseller or IBM marketing representative Getting Service 123...

Page 140: ...Purchasing Additional Services 124 ThinkPad i Series 1400 1500 User s Reference...

Page 141: ...Appendix A Features and Specifications This appendix describes the features and specifications for the com puter Copyright IBM Corporation 1999 125...

Page 142: ...ogy or HPA technology Up to 1024 by 768 resolution on the 14 1 inch TFT LCD Up to 800 by 600 resolution on the 12 1 inch TFT LCD or 13 0 inch HPA LCD Up to 1280 by 1024 resolution on the external moni...

Page 143: ...5 inch unformatted diskette ANSI X3 171 ISO 9529 ECMA 125 Internal CD ROM drive or DVD ROM drive 24X max speed for CD ROM 4X speed for DVD ROM External interface Serial connector EIA RS232D Parallel...

Page 144: ...When you charge the battery pack its temperature must be at least 10 C 50 F Relative humidity Operating with no diskette 8 to 95 Operating with a diskette 8 to 80 Maximum altitude 3048 m 10000 ft in...

Page 145: ...Specifications Nickel Metal Hydride Nominal voltage 9 6 V dc Capacity 4 5 AH Appendix A Features and Specifications 129...

Page 146: ...aica Korea South Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Thailand Trinidad West Indies United States of America Venezuela 13H5267 Abu Dhabi Albania A...

Page 147: ...beria Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Thailand Trinidad West Indies United States of America Venezuela 76H3518 Austria Belgium Bosnia Herzogo...

Page 148: ...132 ThinkPad i Series 1400 1500 User s Reference...

Page 149: ...hts of consumers that cannot be waived or limited by contract If you have any questions contact IBM or your reseller Machine IBM ThinkPad i Series 1400 1500 and the Battery Pack Warranty Period One Ye...

Page 150: ...perating environment improper maintenance by you or failure caused by a product for which IBM is not responsible The warranty is voided by removal or alteration of Machine or parts identification labe...

Page 151: ...untry of installation IBM may repair the failing Machine based on its country of installation IBM may repair the failing Machine or exchange it at its discretion When warranty service involves hte exc...

Page 152: ...lities to permit them to fulfill their obli gations and d inform IBM or your reseller of changes in a Machine s location IBM is responsible for loss of or damage to your Machine while it is 1 in IBM s...

Page 153: ...arges apply for the Machine that is the subject of the claim This limit also applies to IBM s suppliers and your reseller It is the maximum for which IBM its suppliers and your reseller are collec tiv...

Page 154: ...eadiness and Instructions A product is Year 2000 Ready if the product when used in accord ance with its associated documentation is capable of correctly proc essing providing and or receiving date dat...

Page 155: ...are trademarks or registered trademarks of Microsoft Corporation Pentium Celeron and MMX are trademarks or registered trade marks of Intel Corporation in the U S and other countries Other company prod...

Page 156: ...g measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the rece...

Page 157: ...Communications du Canada European Community Directive Conformance Statement This product is in conformity with the protection requirements of EC Council Directive 89 336 EEC on the approximation of t...

Page 158: ...vices should not exceed five 5 0 To be certain of the number of devices you may connect to you line as determined by the REN you should call your local telephone company to determine the maximum REN f...

Page 159: ...ch transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephon...

Page 160: ...to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pi...

Page 161: ...tre effectu es par un centre d entretien canadien autoris d sign par le fournisseur La compagnie de t l communications peut demader l utilisateur de d brancher un appareil la suite de r parations ou d...

Page 162: ...ling Singapore Sweden Switzerland UK US Notice to European Users of the IBM ThinkPad Modem This equipment has been approved to Council Decision 98 482 EC CTR 21 for pan European single terminal connec...

Page 163: ...requires suitable software in addition to a modem Some parameters required for compliance with Telecom s Tele permit requirements are dependent on the equipment PC asso ciated with this device The as...

Page 164: ...reliable than pulse decadic dialling If for some reason you must use decadic dialling your communi cations program must be set up to record numbers using the fol lowing translation table as this modem...

Page 165: ...101 removing 18 CD ROM drive 3 17 using 17 CD ROM eject button location 3 CD ROM eject hole location 3 changing the startup sequence 27 cleaning the computer 46 D diskette drive location 6 diskette st...

Page 166: ...ght switch location 3 keyboard specifications 126 L LCD display modes 66 latch location 3 problems 99 switching output location 64 limitations 89 line in jack location 6 list of options 116 location 3...

Page 167: ...116 118 ruggedized mobile computers 47 S S video output location 5 safety notice viii scroll lock lamp 9 scrolling 53 security mechanical lock 82 passwords 76 security keyhole location 5 sensitivity 5...

Page 168: ...external monitor problems 107 guide 90 hibernation problems 97 indicator problems 100 input problems 95 LCD problems 99 LED problems 100 modem problems 104 no error codes 94 no error messages 94 opti...

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