unable to repair or replace the Machine, you may return it to your place of purchase and your
money will be refunded.
If you transfer a Machine to another user, warranty service is available to that user for the
remainder of the warranty period. You should give your proof of purchase and this Statement to
that user. However, for Machines which have a life-time warranty, this warranty is not
transferable.
Warranty Service
To obtain warranty service for the Machine, you should contact your reseller or call IBM. In the
United States, call IBM at 1-800-772-2227. In Canada, call IBM at 1-800-565-3344. You may
be required to present proof of purchase.
IBM or your reseller will provide certain types of repair and exchange service, either at your
location or at IBM's or your reseller's service center, to restore a Machine to good working order.
When a type of service involves the exchange of a Machine or part, the item IBM or your
reseller replaces becomes its property and the replacement becomes yours. You represent that all
removed items are genuine and unaltered. The replacement may not be new, but will be in good
working order and at least functionally equivalent to the item replaced. The replacement assumes
the warranty service status of the replaced item. Before IBM or your reseller exchanges a
Machine or part, you agree to remove all features, parts, options, alterations, and attachments not
under warranty service. You also agree to ensure that the Machine is free of any legal
obligations or restrictions that prevent its exchange.
You agree to:
1. obtain authorization from the owner to have IBM or your reseller service a Machine that you
do not own; and
2. where applicable, before service is provided —
a. follow the problem determination, problem analysis, and service request procedures that
IBM or your reseller provide,
b. secure all programs, data, and funds contained in a Machine, and
c. inform IBM or your reseller of changes in a Machine's location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or
2) in transit in those cases where IBM is responsible for the transportation charges.
Extent of Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
The warranties may be voided by misuse, accident, modification, unsuitable physical or operating
environment, improper maintenance by you, removal or alteration of Machine or parts
identification labels, or failure caused by a product for which IBM is not responsible.
THESE WARRANTIES REPLACE ALL OTHER WARRANTIES OR
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR
LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD.
NO WARRANTIES APPLY AFTER THAT PERIOD.
2-2 User's Guide Supplement
