Levels of Service
PM for Power Systems offers two levels of service: a
no additional charge
offering (summary
reports) and a
full service
offering (detailed reports). Brief descriptions follow. More information
can be accessed by viewing the PM for Power Systems website:
http://www.ibm.com/systems/power/support/perfmgmt
PM for Power Systems Summary Service (No Additional Charge)
If your IBM Power System server is still under warranty or if it is covered under an IBM Hardware
Maintenance Agreement, you receive the benefit of the Management Summary Graph at no
additional charge.
After you register the partition with the registration key that IBM provides, you can view the
Performance Management summary reports via a standard Web browser. These reports are
referred to as the Management Summary Graphs (or MSG). (See the Management Summary
Graph examples under section 2 for AIX, and section 3 for IBM i, later in this document.) You can
monitor the CPU and disk attributes of the system, measure capacity trends, and anticipate
requirements. You may also merge the previously collected PM historical data with the IBM
Systems Workload Estimator to size needed upgrades, etc. Flexibility is also provided to arrange
the information on specific partitions or systems in groups in the viewing tool, so as to make the
information more meaningful to your operation.
PM for Power Systems Full Service
(Fee Service)
The following functions are provided in the PM for Power Systems full service. These reports
services are in addition to the no-charge service features. The specific charges and/or packaging
of this service are dependent on your local country. Contact your IBM Representative for more
information or visit the
contacts
page on the PM for Power Systems homepage.
Numerous detailed reports and graphs
Numerous detailed reports and graphs, available through an IBM Global Technology Services
offering, provide the detailed information you need to clearly visualize the growth of your system,
and to help diagnose existing performance problems.
Examples of the reports for IBM i and AIX can be found at the bottom of the PM for Power
Systems homepage, or in sections 2 and 3 of this reference document.
8
PM for Power Systems Graph Reference Document
