Monitor Problems
Action
Screen flickers.
Set the monitor for the highest, noninterlaced refresh rate
supported by the monitor and the video controller in your
computer. Refer to the documentation that comes with your
monitor and the Matrox README file that is provided on the
Ready-to-Configure CD that comes with your computer for
information on the refresh rates supported by your monitor and
the video controller in your computer. (There are several Matrox
README files on the CD; use the one that corresponds to your
operating system. When you open the appropriate README file,
a prompt might appear requesting you to specify Mystique or
Millennium. Specify Mystique.)
Attention:
Using a resolution or refresh rate that is not supported
by your monitor might damage it.
You can reset the refresh rate through your operating system.
Instructions for doing this are included in the Matrox README
file that corresponds to your operating system, which is provided
on the Ready-to-Configure CD. Refer to your operating-system
documentation for further information on monitor settings.
If this does not correct the problem, have the monitor and
computer serviced.
The monitor works
when you turn on the
system, but goes
blank when you start
some application
programs.
Verify that:
1. The monitor signal cable is securely connected to the monitor
and the monitor connector on the computer. For the location
of the monitor connector, see “Connectivity” on page 10.
2. The necessary device drivers for the application programs are
installed.
If the problem cannot be isolated and corrected, have the monitor
and computer serviced.
The monitor works
when you turn on the
system, but goes
blank after some
period of computer
inactivity.
The computer is probably set for energy savings with the
Advanced Power Management (APM) feature. If the APM feature
is enabled, disabling APM or changing APM settings might solve
the problem (see “Advanced Power Management” on page 49).
If the problem cannot be isolated and corrected, have the computer
serviced.
88
Using Your Personal Computer
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