IBM Nortel Networks L2/3, Manual

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Nortel Networks L2/3 Ethernet Switch Module for IBM
Eserver
BladeCenter
10.1 Placing a call to IBM
For U.S., AP, CAN, and EMEA, use one of the following numbers when calling IBM for
technical support:
򐂰
Within the United States, call the IBM Support Center at 1-800-IBM-SERV (426-7378).
򐂰 Within Canada:
– For support, call HelpPC at 800-426-7378.
– For more information or to place an order, call 800-465-7999.
򐂰
Outside the United States and Canada, contact your IBM HelpWare® number, your place
of purchase, or your local IBM office.
For LA, for technical support, call the IBM HelpCenter®, contact your IBM HelpWare number,
your place of purchase, or your local IBM office.
10.2 Online services
For online services for U.S., AP, CAN, and EMEA, visit the following Web site:
http://www.ibm.com/support/us/
For online services for LA, visit the following Web site:
http://www.ibm.com/pc/la
For online directory services, access the Directory of World Wide Contacts at the following
Web site and select your country:
http://www.ibm.com/planetwide/
On this Web site, look for the appropriate telephone number under
technical support
and call
IBM for assistance.
10.3 Ordering information
The Nortel Networks Layer 2/3 GbE Switch Modules ordering part number is 26K6530
(copper) and 26K6531 (fiber).
򐂰 Within the U.S.:
For information about ordering through PartnerLink®, call 800-426-7272, Option 8. For
further details, contact the IBM Remarketer Fulfillment Center at 800-426-9735 or your
local marketing support representative.
򐂰 Within the EMEA:
Orders can be entered into the Fulfillment system now. Orders will be addressed for
scheduling sequentially. Orders involving multiple units may be subject to an extended
delivery schedule. No delivery commitments may be made until schedule is committed.
Fulfillment of this product for Personal Computing Division Business Partners is through
the SAP/Direct Ship order entry systems and processes.
򐂰 Online:
This product is available online through the BladeCenter Switch Modules Web site:
http://www.ibm.com/servers/eserver/bladecenter/switch/more_info.html