Maintenance Starting Point
Begin all maintenance action here.
|
Note: In all countries and regions except for EMEA each tape drive in the Model Cxx is treated as a
|
single FRU. No diagnosis within the drive is required. Countries and regions within EMEA (Europe,
|
Middle East, Asia) must continue to isolate to the failing part within the tape drive. If you are a
|
service representative within EMEA, go immediately to “AppendB” on page APPENDB-1
|
and start the service call. If you are not in EMEA, start the service call on this page.
Select the table below that best describes the 3570 model that you are here to work on. The two major
model types are shown in Figure 1 on page START-2 and Figure 2 on page START-3. For 3570 drives
without a library, see Figure 3. For 3570 library models, see Figure 4 on page START-5. If you
cannot find the reason you are here in these two tables, see Figure 5 on page START-7 which has other
entries into the Maintenance Information that are common to both the library and drive-only machines.
Find the reason you are here in the left column of the appropriate table and perform the stated action in
the right column.
Notes:
|
1. Be sure that you are working on a 3570 Model Cxx drive. The Model Cxx drives have a green
|
UNLOAD button while the Model Bxx drives have a blue UNLOAD button.
|
Note: A very few Model Cxx drives were shipped with blue UNLOAD buttons early in the program.
|
You can tell if this is a Model Cxx by the level of microcode that is resident in the drive. If your
|
microcode level is D1I4_xxx, this is a Model Bxx. If your microcode level is D1I5_xxx, this is a
|
Model Cxx.
|
If the UNLOAD button is blue, see
Magstar MP 3570 Tape Subsystem Maintenance Information
|
B—Series Models
|
2. The Model Cxx drive pack is a single FRU. It is recommended that when taking any Model Cxx trouble
|
call, that the CE take a drive pack to the account. Most failures will occur within the drive pack. If the
|
drive pack is not used on this call, it can be returned to stock.
3. If the service call is on a status 3 machine, see “General Instructions” in the INSP section, then return
here to continue the service call.
Start Here For Drive-Only Models (C00) Without Library Attachments
Figure 3 (Page 1 of 2). Start—For All Drive-Only Models (C00) Without Library Attachments
If You Are Here For This Reason
Perform This Action
Are you repairing a library model?
Go to Figure 4 on page START-5.
FID message from the host.
Go to Figure 8 on page START-12 to fix the fault.
No FID message from the host, but the drive
Maintenance, Busy, and Clean indicators are flashing
in an attempt to pass on FID information.
Go to Figure 7 on page START-11.
ATTENTION DRIVE message in the host error log or
displayed by LEDs.
Go to “Attention Drive Messages” on page START-24
for further isolation.
Some drive LEDs do light, but the drive Maintenance
LED never cycles on and off at power on. Bring-up
diagnostics are not running.
Go to “Other Obvious Symptom Problems” on
page MAPS-19 to perform further problem
determination.
START-4
IBM 3570 MI
Summary of Contents for magstar mp 3570
Page 1: ...IBM Magstar MP 3570 Tape Subsystem Maintenance Information C Series Models ...
Page 2: ......
Page 12: ...x IBM 3570 MI ...
Page 46: ...MAPS 2 IBM 3570 MI ...
Page 56: ...Notes MAPS 12 IBM 3570 MI ...
Page 62: ...MAPS 18 IBM 3570 MI ...
Page 70: ...Notes MAPS 26 IBM 3570 MI ...
Page 72: ...MAPS 28 IBM 3570 MI ...
Page 84: ...Figure 22 Label Locations for Models Without Libraries INTRO 12 IBM 3570 MI ...
Page 87: ...Figure 25 Model C00 Drive INTRO Introduction INTRO 15 ...
Page 95: ...Figure 29 Model C02 Stand Alone Library Model INTRO Introduction INTRO 23 ...
Page 96: ...A 2 1 M 0 0 3 5 Figure 30 Model C11 Rack Mounted Library Model INTRO 24 IBM 3570 MI ...
Page 97: ...Figure 31 Model C12 Rack Mounted Library Model INTRO Introduction INTRO 25 ...
Page 98: ... Figure 32 Model C21 Rack Mounted Library Model INTRO 26 IBM 3570 MI ...
Page 99: ... Figure 33 Model C22 Rack Mounted Library Model INTRO Introduction INTRO 27 ...
Page 120: ...INTRO 48 IBM 3570 MI ...
Page 136: ...Figure 57 Model C02 Stand Alone Library Model LIBRARY 16 IBM 3570 MI ...
Page 137: ...A 2 1 M 0 0 3 5 Figure 58 Model C11 Rack Mounted Library Model LIBRARY Library LIBRARY 17 ...
Page 138: ...Figure 59 Model C12 Rack Mounted Library Model LIBRARY 18 IBM 3570 MI ...
Page 139: ... Figure 60 Model C21 Rack Mounted Library Model LIBRARY Library LIBRARY 19 ...
Page 144: ...LIBRARY 24 IBM 3570 MI ...
Page 192: ...Figure 108 Operator Menus PANEL 12 IBM 3570 MI ...
Page 206: ...Figure 128 Part 1 of 3 CE Panel Menu PANEL 26 IBM 3570 MI ...
Page 207: ...Figure 128 Part 2 of 3 CE Panel Menu PANEL Operator Panel PANEL 27 ...
Page 208: ...Figure 128 Part 3 of 3 CE Panel Menu PANEL 28 IBM 3570 MI ...
Page 242: ...PANEL 62 IBM 3570 MI ...
Page 249: ...Korean Inspection INSP 7 ...
Page 250: ...Korean INSP 8 IBM 3570 MI ...
Page 256: ... Figure 187 Support Slide left side Models C21 and C22 INSP 14 IBM 3570 MI ...
Page 260: ...INSP 18 IBM 3570 MI ...
Page 270: ...Figure 196 Model C00 Drive Inner Cover Configuration INST 10 IBM 3570 MI ...
Page 273: ...Figure 200 Drive Only Model C00 SCSI Connection INST Installation INST 13 ...
Page 275: ...Figure 202 EIA Rack Template for Models C11 and C12 INST Installation INST 15 ...
Page 276: ...This Page Left Intentionally Blank INST 16 IBM 3570 MI ...
Page 288: ...INST 28 IBM 3570 MI ...
Page 289: ... Figure 212 EIA Rack Template for Models C21 and C22 INST Installation INST 29 ...
Page 290: ... This Page Left Intentionally Blank INST 30 IBM 3570 MI ...
Page 297: ... Figure 216 Attaching Cable Arm and Strain Relief Bracket INST Installation INST 37 ...
Page 312: ... Figure 227 Rear View of Model C02 C12 or C22 INST 52 IBM 3570 MI ...
Page 319: ...Figure 237 Cable Routing Model C11 INST Installation INST 59 ...
Page 321: ... Figure 240 Cable Routing Model C21 INST Installation INST 61 ...
Page 328: ...INST 68 IBM 3570 MI ...
Page 348: ...Figure 252 Removing a Stuck Cartridge From a Drive PROC 20 IBM 3570 MI ...
Page 369: ...Figure 260 Blank Error Log Analysis Work Sheet PROC Common Procedures PROC 41 ...
Page 371: ...Figure 263 Example Error Log Analysis Work Sheet PROC Common Procedures PROC 43 ...
Page 396: ...6 When the Tape Device Test menu is displayed select Exit test menu 3 PROC 68 IBM 3570 MI ...
Page 420: ...PROC 92 IBM 3570 MI ...
Page 424: ...Figure 270 Library Model C01 Exploded View CARR 4 IBM 3570 MI ...
Page 435: ...Figure 274 Base Drive FRU Breakout CARR Checks Adjustments Removals and Replacements CARR 15 ...
Page 448: ... Figure 279 Library Front Door Assembly Holding Screws CARR 28 IBM 3570 MI ...
Page 456: ...CARR 36 IBM 3570 MI ...
Page 504: ...APPENDC 2 IBM 3570 MI ...
Page 521: ...APPENDC Appendix C APPENDC 19 ...
Page 522: ...Notes APPENDC 20 IBM 3570 MI ...
Page 532: ...APPENDC 30 IBM 3570 MI ...
Page 537: ...Figure 312 Library Model C01 Exploded View APPENDD Appendix D APPENDD 5 ...
Page 541: ...Figure 315 Basic Drive All Models APPENDD Appendix D APPENDD 9 ...
Page 546: ...Figure 317 Base Drive FRU Breakout APPENDD 14 IBM 3570 MI ...
Page 551: ...Figure 318 Base Drive Head Actuator Assembly Close up APPENDD Appendix D APPENDD 19 ...
Page 557: ...APPENDD Appendix D APPENDD 25 ...
Page 563: ...Figure 326 Drive Loader Assembly Exploded View APPENDD Appendix D APPENDD 31 ...
Page 580: ... Figure 332 Library Front Door Assembly Holding Screws APPENDD 48 IBM 3570 MI ...
Page 591: ...Parts Catalog Parts Catalog PARTS 3 ...
Page 592: ...Assembly 1 Rackmount Library Assembly Model C11 PARTS 4 IBM 3570 MI ...
Page 594: ...Assembly 2 Desktop Drive Model C00 PARTS 6 IBM 3570 MI ...
Page 596: ... Assembly 3 Desktop Library Assembly Model C01 PARTS 8 IBM 3570 MI ...
Page 598: ... Assembly 4 Rackmount Library Assembly Model C12 PARTS 10 IBM 3570 MI ...
Page 601: ...Parts Catalog Parts Catalog PARTS 13 ...
Page 602: ... Assembly 5 Desktop Library Assembly Model C02 PARTS 14 IBM 3570 MI ...
Page 605: ...Parts Catalog Parts Catalog PARTS 17 ...
Page 606: ... Assembly 6 Rackmount Library Assembly Model C21 PARTS 18 IBM 3570 MI ...
Page 608: ... Assembly 7 Rackmount Library Assembly Model C22 PARTS 20 IBM 3570 MI ...
Page 611: ...Parts Catalog Parts Catalog PARTS 23 ...
Page 612: ...Assembly 8 Base Drive All Models PARTS 24 IBM 3570 MI ...
Page 614: ...PARTS 26 IBM 3570 MI ...
Page 629: ...wrap tool SCSI port PROC 77 INDEX Index Index 7 ...