IBM LS42 - BladeCenter - 7902, Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 3, “Parts listing, Types 7901 and 7902,” on page 19 to determine which components are CRUs and
which components are FRUs.
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
1962 Boot sector error, no operating system
installed.
1.
Make sure that a bootable operating system is
installed (see “Using the ServerGuide Setup and
Installation CD” on page 14).
2. Run the hard disk drive diagnostic tests (for
information about using the diagnostic programs,
see “Dynamic System Analysis diagnostic
programs and messages” on page 108).
3. Reseat the hard disk drive (see “Removing a SAS
drive” on page 35 and “Installing a SAS drive”
on page 36).
4.
Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. Hard disk drive (see “Removing a SAS drive”
on page 35 and “Installing a SAS drive” on
page 36)
b. (Trained service technician only) system-board
assembly (see “Removing the system-board
assembly” on page 62 and “Installing the
system-board assembly” on page 62)
2462 Video configuration error
1. Run the Setup Utility program, select Load
Default Settings
, and save the settings (see
“Using the Setup Utility program” on page 11).
5962 CD or DVD drive configuration error.
1.
Run the Setup Utility program, select Load
Default Settings , and save the settings (see
“Using the Setup Utility program” on page 11).
2. Check the function of the shared BladeCenter
unit resources (see “Solving shared BladeCenter
resource problems” on page 160).
3. Make sure the drive works with another blade
server. If it continues to fail, see the
documentation that comes with the drive for
troubleshooting information.
4.
Reseat the battery (see “Removing the battery”
on page 48 and “Installing the battery” on page
48).
5.
Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. Battery (see “Removing the battery” on page
48 and “Installing the battery” on page 48)
b. (Trained service technician only) system-board
assembly (see “Removing the system-board
assembly” on page 62 and “Installing the
system-board assembly” on page 62)
Chapter 5. Diagnostics
87