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HARD DRIVE INSTALLATION AND CONTENT ACTIVATION GUIDE 

Server Model Numbers T-420, T-400X, RM-400X, RM-640, RM-640X, RM-126X, WAN-880X, WAN-1240, 
WAN-1212X 

TABLE OF CONTENTS 

Hard Drive Installation and Content Activation Guide

 ............................................................................................... 1

 

Table of Contents ................................................................................................................................................................. 1

 

Before You Begin: ................................................................................................................................................................. 2

 

Backing Up Data and Media .................................................................................................................................................. 3

 

Installing a Hard Drive .......................................................................................................................................................... 5

 

Part 1: Seat the Hard Drive ....................................................................................................................................................... 5

 

Part 2: Hard Drive Configuration .............................................................................................................................................. 9

 

Activating a Content Package or Add-On Package .............................................................................................................. 13

 

Adding a New Content Drive or CreationStation Drive to SAFARI Montage ........................................................................ 15

 

Part 1: Installing the Hard Drive ............................................................................................................................................. 15

 

Part 2: Confirming the New Content Drive or CreationStation Drive Installation ................................................................... 16

 

Part 3: Upgrading the SAFARI Montage software .................................................................................................................. 18

 

Part 4: Activating the New Content Package or CreationStation Add-On Package ................................................................ 19

 

Restoring Backup to a Different SAFARI Montage Server (DRIVE SWAP) ............................................................................ 22

 

Part 1:  Upgrading the SAFARI Montage software ................................................................................................................. 22

 

Part 2:  Backing Up Data and Media....................................................................................................................................... 22

 

Part 3:  Installing the SAFARI Montage Server ........................................................................................................................ 22

 

Part 4: Activating Content Packages and Add-Ons ................................................................................................................. 22

 

Part 5: Restoring Data and Media from Backup ..................................................................................................................... 22

 

Part 6: Mapping Playlist Items ................................................................................................................................................ 23

 

Part 7: Test the System ........................................................................................................................................................... 24

 

Upgrading or Replacing Operating System Hard Drive ........................................................................................................ 24

 

Part 1:  Upgrading the SAFARI Montage software ................................................................................................................. 24

 

Part 2:  Backing Up Data and Media....................................................................................................................................... 24

 

G1250V01D 

Page 1 

 

Summary of Contents for RM-126X

Page 1: ...Drive 15 Part 2 Confirming the New Content Drive or CreationStation Drive Installation 16 Part 3 Upgrading the SAFARI Montage software 18 Part 4 Activating the New Content Package or CreationStation Add On Package 19 Restoring Backup to a Different SAFARI Montage Server DRIVE SWAP 22 Part 1 Upgrading the SAFARI Montage software 22 Part 2 Backing Up Data and Media 22 Part 3 Installing the SAFARI Mo...

Page 2: ...perform a backup of your SAFARI Montage system prior to installing your new hard drive See page 3 Backing Up Data and Media for more details We recommend that you allow internet access in order to activate and assign the content Prior to upgrading we recommend that you refer to the system requirements found online at http www safarimontage com support Check the packing slip and confirm that you ha...

Page 3: ... network LDAP and time server settings as well as any personalized login screen or CreationStation images and logos This data may be necessary when configuring a new server or restoring your existing server The network LDAP and time server settings can be found in the Admin Settings section Please copy these settings into a text document if necessary and save The CreationStation logo graphic can b...

Page 4: ... be uploaded again if necessary The SAFARI Montage Data Recovery interface can be found in the Admin Data Recovery section Instructions for SAFARI Montage Data Recovery can be found in the Help section under Backup and Data Recovery Guide in the Administrator Guide IMPORTANT If CreationStation is installed you should set the Data Only drop down to No G1250V01D Page 4 ...

Page 5: ... and configure as shown on Page 9 Hard Drive Configuration For T 420 T 400X RM 400X RM 640 and RM 640X The operating system is on one hard drive This drive is placed in the bay labeled 0 For WAN 880X The operating system is on two hard drives in a RAID array The two hard drives that make up the RAID are located in the bays labeled 0 and 1 For WAN 1240 The operating system is on two hard drives in ...

Page 6: ...tside of the SAFARI Montage system including without limitation any reformatting duplication or installation in another server NOTE If this is a WAN Manager with Expansion Server environment you will need to install and configure the new hard drive in each server in your environment We recommend that all servers in the environment be powered down during the upgrade Install the hard drive and updat...

Page 7: ...The two operating system hard drives are labeled 0 and 1 and are located here The operating system hard drive is in the top left bay labeled 0 The operating system hard drive is in the top bay labeled 0 Front Bezel Release Switch G1250V01D Page 7 ...

Page 8: ...lready filled Remove the plastic hard drive panel from the empty bay that you wish to insert the new hard drive into Open the handle on the drive sled and slide the new hard drive into the empty bay Close the handle on the drive sled It will click into place Step 4 Replace the bezel The two operating system hard drives are labeled 8 and 9 and are located here Drive bays The two operating system ha...

Page 9: ...OS message appears Press Ctrl R wait for the prompt then press C to get to the Virtual Disk Management configuration utility NOTE If you miss this prompt you will need to press Ctrl Alt Del and reboot the server to get back to this option NOTE If this is an operating system hard drive replacement you may receive these messages Press C to continue G1250V01D Page 9 ...

Page 10: ...elect Controller 0 Step 3 Import Foreign Config Press the F2 key to open the pop up menu Use the arrow keys to select Foreign Config and press Enter Press the Enter key again to accept the default Import selection G1250V01D Page 10 ...

Page 11: ...he Yes box and press Enter Step 5 Confirm that the hard drive has been added in the Controller menu under Physical Disks The number at the end of the line will correspond to the bay number where you seated the hard drive G1250V01D Page 11 ...

Page 12: ... RAID array pair WAN 880x and WAN 1240 servers only we recommend waiting until the RAID has been rebuilt before exiting the configuration utility Step 6 Exit the configuration utility Press the Esc key to exit the configuration utility Select the OK box using the arrow keys and press Enter You will be prompted to reboot by pressing the CTL ALT Delete key combination G1250V01D Page 12 ...

Page 13: ...nternet access in order to activate and assign the content You can confirm internet connectivity by using Ping tool accessed using the Ping tab in the Admin Settings Tools menu If you are unable to connect your SAFARI Montage server to the internet you will have to use the manual activation process Details on this process can be found on the SAFARI Montage website at http www safarimontage com sup...

Page 14: ...e school using the Schools Management page found in Admin Settings School In a single school environment the new packages may be auto assigned to the default school If you are in a WAN Manager environment assign packages to schools using the Schools Management page found in Admin WAN Manager Schools G1250V01D Page 14 ...

Page 15: ...n on page 5 Installing a Hard Drive NOTE If you are installing more than one hard drive install them all as shown on Page 5 Installing a Hard Drive NOTE Content packages that are being replaced or upgraded should be unassigned from schools and deactivated prior to the removal of the hard drive that contains those packages G1250V01D Page 15 ...

Page 16: ...E INSTALLATION Step 1 Access the Advanced Menu from the SAFARI Montage Console Menu Enter 3 at the prompt and press Enter Step 2 Access the System Information Menu from the SAFARI Montage Advanced Console Menu Enter 1 at the prompt and press Enter G1250V01D Page 16 ...

Page 17: ...ation is listed NOTE If this is a WAN Manager Expansion Controller you can move on to Part 3 Upgrading the SAFARI Montage Software if necessary While the Expansion Controller is updating you can install the new hard drives in the Expansion Servers see Page 5 Leave the Expansion Servers powered down and offline until the Expansion Controller has completed the software update G1250V01D Page 17 ...

Page 18: ...tes can be manually pushed to the children using the Remote Update features found in Admin WAN Manager Child Servers You can choose Remote update all servers or check the Remote Update checkbox for each individual WAN Manager Child Server for more granular control over how the update is distributed NOTE If this is a WAN Manager with Expansion Server environment wait until the Expansion Controller ...

Page 19: ...e Expansion Controller as follows Step 1 Access SAFARI Montage in a web browser and log in Step 2 Click on the Map Volumes link on the System Volumes page in the Admin Tools menu This will trigger a process that loads data for the new packages into the system database The process is complete when you a see the word Complete at the bottom of the Volumes Map Log that is displayed on the screen G1250...

Page 20: ...Step 3 Expand the Content Packages list under each Volume to confirm that the new packages are available for activation G1250V01D Page 20 ...

Page 21: ...ontent Package or Add On Package V NOTE If this is a WAN Manager with Expansion Server environment check the Expansion Servers page found in Admin Expansion Server Expansion Servers to note when the servers have reached 100 Synchronization G1250V01D Page 21 ...

Page 22: ... is included with your new server PART 4 ACTIVATING CONTENT PACKAGES AND ADD ONS If your content packages and add ons have not been pre activated you will need to activate your content packages and add ons Follow the instructions found on page 13 Activating a Content Package or Add On Package PART 5 RESTORING DATA AND MEDIA FROM BACKUP Instructions for SAFARI Montage Data Recovery can be found in ...

Page 23: ...ines on the Schools Management page You should un assign these packages from your school and assign the new packages if necessary PART 6 MAPPING PLAYLIST ITEMS Existing playlists will need to be mapped to the new content packages Click on the Map Playlist Items link in the Tools menu found in Admin Tools System Volumes G1250V01D Page 23 ...

Page 24: ...of all the files that are unique to your existing system including playlists and user information These can be found on page 3 Backing Up Data and Media PART 3 INSTALLING OPERATING SYSTEM HARD DRIVE Install the operating system hard drive as shown on page 5 Installing a Hard Drive If this is a WAN 880x or WAN 1240 server you may need to replace two hard drives PART 4 ACTIVATING CONTENT PACKAGES AN...

Page 25: ...u may notice blank lines on the Schools Management page You should un assign these packages from your school and assign the new packages if necessary PART 6 MAPPING PLAYLIST ITEMS Existing playlists will need to be mapped to the new content packages Click on the Map Playlist Items link in the Tools menu found in Admin Tools System Volumes G1250V01D Page 25 ...

Page 26: ...s here you will need to reconfigure the Virtual Disks in the Raid Configuration Utility as shown on page 5 Installing a Hard Drive so that the boot drives are configured under Virtual Disk 0 GENERAL PROBLEMS If you are having difficulties with the installation there are some things you can do before calling for technical support These include Power down and confirm that the hard drive is seated pr...

Page 27: ...covery drive To perform a single OS drive upgrade perform the following 1 Back up the SAFARI Montage server per the steps found on page 3 of this guide 2 Remove both OS drives from bays 8 and 9 and them OS Drive 1 and OS Drive 2 respectively Set these two drives aside 3 Remove any remaining drives and label them according to the bay removed from Set these drives aside 4 Install the received upgrad...

Page 28: ...7 Install the remaining drives removed in Step 3 into their respective drive bays Wait for the drives to be recognized by the Virtual Disk Management tool Import a Foreign Configuration a Select Foreign Configuration View from the top navigation using the arrow keys b Press F2 to display the available options c Press the and highlight Import d Press Enter e Import is complete 8 Exit the Virtual Di...

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