IBM HC10 - BladeCenter - 7996, Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 7996,” on page 11 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
165-330-000 Service Processor: Failed Update the ROM diagnostic to the latest level and
run the diagnostics again.
165-342-000 Service Processor: Failed
1. Make sure that the latest firmware levels for
Advanced System Management (ASM) and BIOS
are installed.
2. Turn off the blade workstation and reseat it in the
BladeCenter unit.
3. (Trained service technician only) Replace the
system board assembly.
201-xxx-0nn Failed memory test.
Note: nn = DIMM slot number, 01 to 04
1. Reseat the DIMM nn in the indicated slot. See
“Removing a memory module” on page 24 and
“Installing a memory module” on page 24).
2. Replace the following components one at a time,
in the order shown, restarting the blade
workstation each time:
a. DIMM nn in indicated slot
b. (Trained service technician only) System
board assembly
201-xxx-n99 Multiple DIMM failure, see error text.
Note: n = number of failing pair; see
“Installing a memory module” on page 24.
1. See the error text for failing DIMMs.
2. (Trained service technician only) Replace the
system board assembly.
202-xxx-001 Failed system cache test.
1. (Trained service technician only) Reseat the
microprocessor.
2. Replace the following components one at a time,
in the order shown, restarting the blade
workstation each time:
a. (Trained service technician only)
Microprocessor
b. (Trained service technician only) System
board assembly
217-198-xxx Could not establish drive parameters.
1. Reseat the hard disk drive.
2. Update the BIOS code.
3. Replace the following components one at a time,
in the order shown, restarting the blade
workstation each time:
a. Hard disk drive
b. (Trained service technician only) System
board assembly
217-xxx-000 Failed hard disk drive test.
1. Reseat hard disk drive 1.
2. Replace hard disk drive 1.
Chapter 5. Diagnostics
73