IBM HC10 - BladeCenter - 7996, Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 7996,” on page 11 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Beep code Description Action
3-3-2 Critical SMBUS error occurred.
1. Power down the blade workstation and
reseat it in the BladeCenter unit.
2. Reseat the DIMMs (see “Removing a
memory module” on page 24 and “Installing
a memory module” on page 24).
3. Replace the following components one at a
time, in the order shown, restarting the
blade workstation each time:
a. DIMMs
b. (Trained service technician only) System
board assembly
3-3-3 Memory not detected or configured.
1. Reseat the DIMMS (see “Removing a
memory module” on page 24 and “Installing
a memory module” on page 24).
2. Replace the following components one at a
time, in the order shown, restarting the
blade workstation each time:
a. DIMMs
b. (Trained service technician only) System
board assembly
No-beep symptoms
The following table describes situations in which no beep code sounds when POST
is completed.
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 7996,” on page 11 to determine which components are CRUs and which
components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
No-beep symptom Action
No beep and the blade workstation operates correctly (Trained service technician only) Replace the system
board assembly.
No beep and no video (system-error LED is off) See “Solving undetermined problems” on page 80.
No beep and no video (system attention LED is lit) See “Solving undetermined problems” on page 80.
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BladeCenter HC10 Type 7996: Problem Determination and Service Guide