Table 12. Alacritech 1000x1 Single-Port Server and Storage Accelerated adapter troubleshooting chart (continued)
Alacritech 1000x1
Single-Port Server and
Storage Accelerated
adapter problem
Suggested action
QOS does not work through
the Alacritech 1000x1
Single-Port Server and
Storage Accelerated adapter
interface
In order to use QOS with the Alacritech 1000x1 Single-Port Server and Storage
Accelerated adapter, disable SLIC TCP/IP Offload on the interface through which you
want to establish the QOS connection. To disable the SLIC TCP/IP Offload, complete
these steps:
1. From the start menu, open the Network & Dial-up Connections folder located in
the
Settings
menu.
2. Double-click the LAN connection of the interface you want to disable TCP Offload.
3. Click the Properties button. Clear the box labeled
Alacritech TCP Fast-path driver
.
Click
OK
.
4. Restart the engine.
Network monitoring does not
function through the
Alacritech 1000x1
Single-Port Server and
Storage Accelerated adapter.
Network monitoring applications require packet access to the network, and are
incompatible with the session layer interface provided by the SLIC TCP/IP Offload. In
order to use network monitoring with the Alacritech 1000x1 Single-Port Server and
Storage Accelerated adapter, disable SLIC TCP/IP Offload on the interface through
which you want to use network monitoring. To disable the SLIC TCP/IP Offload,
complete these steps:
1. From the start menu, open the Network & Dial-up Connections folder located in
the
Settings
menu.
2. Double-click the LAN connection of the interface you want to disable TCP Offload.
3. Click the Properties button. Clear the box labeled
Alacritech TCP Fast-path driver
.
Click
OK
.
4. Restart the engine.
Firewall software does not
work through the Alacritech
1000x1 Single-Port Server
and Storage Accelerated
adapter interface.
Firewall applications require packet access to the network, and are incompatible with
the session layer interface provided by the SLIC TCP/IP Offload. In order to use
network monitoring with the Alacritech 1000x1 Single-Port Server and Storage
Accelerated adapter, disable SLIC TCP/IP Offload on the interface through which you
want to use for a firewall. To disable the SLIC TCP/IP Offload, complete these steps:
1. From the start menu, open the Network & Dial-up Connections folder located in
the
Settings
menu.
2. Double-click the LAN connection of the interface you want to disable TCP Offload.
3. Click the Properties button. Clear the box labeled
Alacritech TCP Fast-path driver
.
Click
OK
.
4. Restart the engine.
Microsoft Network Load
Balancing does not work
through the Alacritech
1000x1 Single-Port Server
and Storage Accelerated
adapter interface.
In order to use Microsoft Network Load Balancing with the Alacritech 1000x1
Single-Port Server and Storage Accelerated adapter, disable SLIC TCP/IP Offload on
the interfaces which you want to use for Microsoft Network Load Balancing. To disable
the SLIC TCP/IP Offload, complete these steps:
1. From the start menu, open the Network & Dial-up Connections folder located in
the
Settings
menu.
2. Double-click the LAN connection of the interface you want to disable TCP Offload.
3. Click the Properties button. Clear the box labeled
Alacritech TCP Fast-path driver
.
Click
OK
.
4. Restart the engine.
102
NAS Gateway 300 User’s Reference
Summary of Contents for G27
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