Appendix A. Product warranties and notices
This chapter contains warranty and emission notices. It also contains trademarks
and general-information notices.
Warranty Statements
The warranty statements consist of two parts: Part 1 and Part 2. Part 1 varies by
country. Part 2 is the same for both statements. Be sure to read both the Part 1
that applies to your country and Part 2.
United States, Puerto Rico, and Canada (Z125-4753-05 11/97)
(Part 1 - General Terms on page 57)
Worldwide except Canada, Puerto Rico, Turkey, and United States
(Z125-5697-01 11/97)
(Part 1 - General Terms on page 59)
Worldwide Country-Unique Terms
(Part 2 - Country-Unique Terms on page 61)
IBM Statement of Limited Warranty for United States, Puerto Rico, and
Canada (Part 1 - General Terms)
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 - Country-unique Terms.
The terms of Part 2 may replace or modify those of Part 1
. The warranties provided by IBM in this
Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale,
from IBM or your reseller. The term “Machine” means an IBM machine, its features, conversions,
upgrades, elements, or accessories, or any combination of them. The term “Machine” does not include
any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise.
Unless IBM specifies otherwise, the following warranties apply only in the country where you acquire the
Machine. Nothing in this Statement of Warranty affects any statutory rights of consumers that cannot be
waived or limited by contract. If you have any questions, contact IBM or your reseller.
Machine -
IBM
xSeries 370
Warranty Period* -
Three Years
*Contact your place of purchase for warranty service information. Some
IBM Machines are eligible for On-site warranty service depending on the
country where service is performed.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms
to IBM's Official Published Specifications. The warranty period for a Machine is a specified, fixed period
commencing on its Date of Installation. The date on your sales receipt is the Date of Installation, unless
IBM or your reseller informs you otherwise.
During the warranty period IBM or your reseller, if approved by IBM to provide warranty service, will
provide repair and exchange service for the Machine, without charge, under the type of service
designated for the Machine and will manage and install engineering changes that apply to the Machine.
If a Machine does not function as warranted during the warranty period, and IBM or your reseller are
unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may
return it to your place of purchase and your money will be refunded. The replacement may not be new,
but will be in good working order.
Copyright IBM Corp. 2001
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