IBM eServer 232 xSeries, User Reference Manual

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Chapter 6. Solving Problems
103
Error logs
The POST error log contains the three most recent error codes and messages that
the system generated during POST. The System Error Log contains all error mes-
sages issued during POST and all system status messages from both the system
environmental monitor subsystem and the optional IBM Remote Supervisor Adapter,
if installed.
To view the contents of the error logs, start the Configuration/Setup Utility program;
then, select Error Logs from the main menu.
Small computer system interface messages (some models)
If you receive a SCSI error message while using the SCSISelect Utility, use the follow-
ing list to determine the possible cause of the error and what action to take.
Note: If your system does not have a hard disk drive, ignore any message that
indicates that the BIOS code is not installed.
One or more of the following might be causing the problem.
• A failing SCSI device (adapter or drive)
• An improper SCSI configuration
01298002 No update data is available for processor 2.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
01298101 The update data for processor 1 is incorrect.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
01298102 The update data for processor 2 is incorrect.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
01298200 Microprocessor speed mismatch.
Action: The microprocessors installed do not run at the same speed; install microprocessors
with identical speeds.
I 9990301 A hard disk drive error occurred.
Action: Call for service.
I 9990305 POST could not find an operating system.
Action: Install an operating system. If you have already installed the operating system, check the
drive startup sequence. If the drive sequence is correct, run the diagnostic tests to verify
that the hard disk drive is functioning correctly. If there is a problem with the hard disk
drive (such as a bad sector), you might need to reinstall the operating system.
If you cannot reinstall the operating system, call for service.
I9990650 AC power has been restored.
Action: No action is required. This message appears each time ac power is restored to the
server after an ac power loss.
Other Numbers POST found an error.
Action: Follow the instructions on the screen.
POST message Description
Table 13. POST error messages.