IBM Aptiva, Reference Manual

Page: 97 / 121

How and when do I purchase additional support?
93
HelpWare support and services
• In all other countries, contact your IBM reseller or
IBM marketing representative.
For more information
The Enhanced PC Support service is available for
products on the Supported Products list. To receive a
brochure of the Enhanced PC Support service or a
Supported Products list from our automated fax system:
• In the United States:
1 Call 1-800-426-3395.
2 Select option
1
.
3 Select option
1
.
4 Enter one of the following document numbers:
•
For a brochure, enter 11690 and press the # key.
•
For a supported products list, enter 11682 and
press the
# key.
5 When you have finished, press
1
.
6 Enter your fax number and press the # key.
• In Canada, contact IBM HelpFax:
1 Call 1-800-465-3299.
2 Select appropriate language.
3 Select option
1
.
4 Select option
1
.
5 Enter one of the following document numbers:
•
For a brochure, enter 16129.
•
For a supported products list, enter 16130.
6 Follow the instructions given to complete the call.
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