IBM 8863 - eServer xSeries 366, Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 8863,” on page 93 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only)”, that step must be performed only by a
trained service technician.
Error code Description Action
089-xxx-0nn Failed microprocessor test, where
nn=APIC ID.
APIC ID (physical mode)
Microprocessor
00, 01, 02, 03 1
04, 05, 06, 07 2
10, 11, 12, 13 3
14, 15, 16, 17 4
APIC ID (logical mode)
Microprocessor
00, 01, 02, 03 1
24, 25, 26, 27 2
10, 11, 12, 13 3
34, 35, 36, 37 4
1. Reseat the following components:
a. (Trained service technician only)
Microprocessor nn
b. Microprocessor tray
2. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. (Trained service technician only)
Microprocessor nn
b. (Trained service technician only)
Microprocessor tray
155-xxx-xxx Failed Active Memory
™
latch test. Note: Make sure you re-enable the memory in the
Configuration/Setup Utility program. See, “Memory
problems” on page 40
1. Reseat the memory card.
2. Replace the memory card.
166-051-000 System Management: Failed. Unable to
communicate with ASM. It may be busy.
Run the test again.
1. Update the firmware (BIOS, service processor,
and diagnostics; see “Updating the firmware” on
page 133).
2. Run the diagnostic test again.
3. Correct other error conditions (including failed
systems-management tests and items that are
logged in the Remote Supervisor Adapter II
SlimLine system-error log) and retry.
4. Disconnect all server and option power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
5. Reseat the Remote Supervisor Adapter II
SlimLine.
6. Replace the Remote Supervisor Adapter II
SlimLine.
Chapter 2. Diagnostics
67