F
T
ECHNICAL
S
UPPORT
AND
S
ERVICE
This appendix provides contacts for help if you have questions about the
IBM 8271 Nways Ethernet LAN Switch products or if the IBM 8271 Nways
Ethernet LAN Switch products are not working correctly. It also explains
how to access the IBM electronic sites to obtain the latest versions of
microcode and release notes.
Electronic Support
This section explains how to access the IBM electronic site to obtain the
latest version of microcode, drivers, and software by using the Internet
World Wide Web or FTP.
WWW
http://www.networking.ibm.com/
This is the IBM Networking home page. From here, you can access
product announcements, publications, and other information regarding
hardware and software updates, and a technical support information
database. The direct path to the support area is:
http://www.networking.ibm.com/support
FTP
1
Access the IBM Networking Environment anonymous FTP site:
ftp.networking.ibm.com/pub/products/lanprods/switch
2
Login as
anonymous
.
3
Enter your entire e-mail address as your password.
4
Locate and download the desired files.
Voice Support
IBM Network Hardware support: 1-800-IBM-SERV. Follow the menu
prompts for Network Hardware.
For support outside of the United States, please contact your IBM
marketing representative or IBM reseller.
F24user.bk Page 1 Wednesday, July 15, 1998 4:27 PM
Summary of Contents for 8271 Nways Ethernet LAN Switch
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Page 14: ...4 SAFETY NOTICES F24user bk Page 4 Wednesday July 15 1998 4 27 PM...
Page 15: ...Safety Notices 5 F24user bk Page 5 Wednesday July 15 1998 4 27 PM...
Page 16: ...6 SAFETY NOTICES F24user bk Page 6 Wednesday July 15 1998 4 27 PM...
Page 20: ...10 ABOUT THIS GUIDE F24user bk Page 10 Wednesday July 15 1998 4 27 PM...
Page 22: ...F24user bk Page 2 Wednesday July 15 1998 4 27 PM...
Page 38: ...1 16 CHAPTER 1 INTRODUCING THE SWITCH F24user bk Page 16 Wednesday July 15 1998 4 27 PM...
Page 58: ...3 10 CHAPTER 3 SETTING UP FOR MANAGEMENT F24user bk Page 10 Wednesday July 15 1998 4 27 PM...
Page 60: ...F24user bk Page 2 Wednesday July 15 1998 4 27 PM...
Page 122: ...F24user bk Page 2 Wednesday July 15 1998 4 27 PM...
Page 139: ...IV PROBLEM SOLVING Chapter 8 Problem Solving F24user bk Page 9 Wednesday July 15 1998 4 27 PM...
Page 140: ...F24user bk Page 10 Wednesday July 15 1998 4 27 PM...
Page 150: ...8 10 CHAPTER 8 PROBLEM SOLVING F24user bk Page 10 Wednesday July 15 1998 4 27 PM...
Page 152: ...F24user bk Page 2 Wednesday July 15 1998 4 27 PM...
Page 157: ...Important Safety Information A 5 F24user bk Page 5 Wednesday July 15 1998 4 27 PM...
Page 173: ...Important Safety Information A 21 F24user bk Page 21 Wednesday July 15 1998 4 27 PM...
Page 174: ...A 22 APPENDIX A SAFETY INFORMATION F24user bk Page 22 Wednesday July 15 1998 4 27 PM...
Page 184: ...D 4 APPENDIX D PIN OUTS F24user bk Page 4 Wednesday July 15 1998 4 27 PM...
Page 188: ...F 2 APPENDIX F TECHNICAL SUPPORT AND SERVICE F24user bk Page 2 Wednesday July 15 1998 4 27 PM...
Page 210: ...6 INDEX F24user bk Page 6 Wednesday July 15 1998 4 27 PM...