IBM 6587 - PC 350 - 16 MB RAM, User Manual

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The IBM PC Company Bulletin Board System (BBS) can
be reached 24 hours a day, 7 days a week. Modem
speeds of up to 14 400 baud are supported. Long distance
telephone charges might apply. To access the PC
Company BBS:
Ÿ
In the U.S., call 1-919-517-0001.
Ÿ
In Canada:
– In Halifax, call 902-420-0300.
– In Montreal, call 514-938-3022.
– In Toronto, call 905-316-4255 or 416-956-7877.
– In Vancouver, call 604-664-6461 or 604-664-6464.
– In Winnipeg, call 204-934-2735.
Commercial online services that contain information
about IBM products include:
Ÿ
CompuServe
Use the following GO words: APTIVA, IBMPS2,
ThinkPad, PowerPC, ValuePoint, IBMSVR, or
IBMOBI.
Ÿ
PRODIGY
Use the Jump command; type IBM and select PC
Product Support.
Ÿ
America Online
Use the “Go to” keyword IBM Connect.
On the World Wide Web, the IBM Personal Computers
home page has information about IBM Personal
Computer products and support. The address for the
IBM Personal Computer home page is:
http://www.pc.ibm.com
Getting Information by Fax
If you have a touch-tone telephone and access to a fax
machine, in the U.S. and Canada you can receive by fax
free marketing and technical information on many topics,
including hardware, operating systems, and local area
networks (LANs). You can call the IBM PC Company
Automated Fax System 24 hours a day, 7 days a week.
Follow the recorded instructions, and the requested
information will be sent to your fax machine.
To access the IBM PC Company Automated Fax System,
do the following:
Ÿ
In the U.S., call 1-800-426-3395.
Ÿ
In Canada, call 1-800-465-3299.
Getting Help Online
Online Housecall is a remote communication tool that
allows an IBM HelpWare technical-support representative
to access your PC by modem. Many problems can be
remotely diagnosed and corrected quickly and easily. In
addition to a modem, a remote-access application
program is required. This service is not available for
servers. There might be a change for this service,
depending on the request.
For more information about configuring your PC for
Online Housecall:
Ÿ
In the U.S., call 1-800-772-2227.
Ÿ
In Canada, call 1-800-565-3344.
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Using Your Personal Computer