IBM 436854u - System x3200 M2 5U Mini Tower..., Problem Determination And Service Manual

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Table 9. DSA diagnostic messages (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test State Description Action
165-905-xxx Remote
Supervisor
Adapter RSA Restart Test Failed Remote
Supervisor
Adapter restart
test failure with
reason: cannot
restart the
Remote
Supervisor
Adapter because
of no
communication
with the service
processor.
1. Make sure that Linux is selected in
Advanced Setup –> RSA II Settings
–> OS USB Selection
in the
Configuration/Setup Utility program
(press F1 at system startup).
2. Make sure that the Remote Supervisor
Adapter II SlimLine firmware is at the
latest level. The installed firmware level
is shown in the DSA event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, go to http://www.ibm.com/
support/docview.wss?uid=psg1
MIGR-4JTS2T and select your system
to display a matrix of available
firmware.
3. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
4. Run the test again.
5. Turn off the system and disconnect it
from the power source.
6. Reseat the Remote Supervisor Adapter
II SlimLine.
7. Reconnect the system to the power
source and turn on the system.
8. Run the test again.
9. If the problem remains, collect the data
from the DSA event log and send it to
IBM Service. For information about
contacting and sending data to IBM
Service, see http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
CALL.
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System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide