Symptom
Action
The cleaning cartridge is ejected
immediately after loading and the Tape
Error LED is flashing.
Make sure that you are using a cleaning
cartridge that has been used fewer than 20
times.
The Drive Error LED is flashing.
The drive mechanism has detected an
error. Power cycle or reset the drive.
If the condition clears, load a new tape. If
the Drive Error LED remains on, call for
service.
Fault diagnosis
If an error occurs with the tape drive, follow these steps to eliminate possible
causes.
Note:
After each step, retry the backup operation. If the backup still fails, go on to the
next step.
v
Clean the tape drive.
v
Replace the data cartridge.
v
Go to the IBM support Web site at http://www.ibm.com/pc/support and
look for hints or tips on the 24P2398 HH DLTVS tape drive.
Maintenance and troubleshooting
2-5
Summary of Contents for 40/80 GB HH DLTVS
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