IBM 2179, User Manual

Page: 70 / 120

Device troubleshooting charts
You can use the troubleshooting charts in this section to find solutions to
problems that have definite symptoms.
Important
If you find it necessary to remove the computer cover, first read “Safety
notices” on page vii.
If you have just added new software or a new computer option and your
computer is not working, do the following before using the troubleshooting
charts:
1. Remove the software or device you just added.
2. Run the diagnostic programs to determine if your computer is running
properly. (See “Running the IBM Enhanced Diagnostics program” on
page 66 for information about diagnostic programs provided with your
computer.)
3. Reinstall the new software or new device.
Use the following directory to quickly locate problem categories in the
troubleshooting charts.
Problem type Go to
Audio problems “Audio problems” on page 55
CD-ROM or DVD-ROM
drive “CD-ROM or DVD-ROM drive problems” on page 56
Diskette drive “Diskette drive problems” on page 58
Display/monitor “Display/monitor problems” on page 58
DVD disc “DVD disc problems” on page 57
General “General problems” on page 59
Intermittent “Intermittent problems” on page 59
Keyboard, mouse, or
pointing device “Keyboard, mouse, or pointing device problems” on
page 60
Memory “Memory problems” on page 61
Modem “Modem problems” on page 61
Optional device “Optional-device problems” on page 64
Software “Software problems” on page 65
Universal Serial Bus (USB)
device “Universal Serial Bus (USB) problems” on page 65
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User Guide