24
Installation issues
•
Make sure that your sattelite dish is pointed in the
correct direction.
•
Make sure the antenna cable is plugged in properly.
- You cannot find satellite
channels.
Symptom
Solution
Audio and video issues
•
Your receiver has lost some of its software settings.
Switch your receiver off and then back on after a few
seconds. If the problem persists, contact your vendor.
•
The signal is too weak or is defective, which could
be due to bad weather conditions. Try adjusting the
position of your antenna, or wait for the signal to be
re-established.
- The picture on your TV
screen changes color.
This may happen after
a powercut, or after
your receiver has been
disconnected from the
power source.
- Blocks appearing in the
picture on the screen.
Symptom
Solution
•
Make sure your TV is set to receive the signal from the
appropriate input.
•
Your receiver may be in standby mode (if the LED on
the front panel is red). Press
the button to turn your
receiver back to operation mode.
•
Alternatively some of the connections may have
worked loose. Check that all the connections are made
properly. Then turn the receiver off and after a few
seconds turn it on again. Change the resolution by
pressing
.
•
The Display Format in the Options menu has not been
set to match your TV. Try a different setting.
•
Check whether your receiver is in Mute mode. If it
is, use your receiver’s remote control and press the
volume up button.
•
Check whether the volume on your receiver or TV
is sufficiently high. Press the volume buttons on the
remote control of your receiver or of your TV set.
•
Check that the receiver is properly connected to your
TV or your sound system. Some connections may
have worked loose.
•
Make sure that the program you are watching is
broadcast in surround mode, indicated by
the
icon.
•
Check your SPDIF audio cable is well connected
between you receiver and the Home Cinema central
unit.
•
Check in the System Settings that you have selected
the surround sound audio option.
- Your TV is blank or ‘snow’
appears on the screen.
- The picture appears to be either
‘squashed’ (from side to side or
top to bottom) or cut off at the
top and bottom of the screen.
- There is no sound.
- There is not surround sound
TROUBLESHOOTING
Summary of Contents for 1850S
Page 1: ...1850S 1 USER GUIDE 1850S ...
