Genuine Accessories
The remote does NOT LOCK / UNLOCK and does not START the vehicle. The
Remote LED lights flash when buttons are pressed.
Transmitter Fob KEY icon will flash, and the engine will stop.
While the vehicle is running via remote start,
1. Open the hood.
Issue / Concern
While the vehicle is running via remote start,
1. Open tailgate/trunk.
While the vehicle is running via remote start,
1. Open any door.
Ensure the Valet Mode is OFF.
(Refer to Owner's Guide for details.)
Ensure that the buttons are properly activated.
Buttons may not recognize a command if the LED icon light is
still flashing.
The installation might be faulty.
Call Technical Support on Page 1.
Transmitter Fob LOCK icon will flash, vehicle signal lights will flash, and all
doors will LOCK.
Items to be Checked
Check the vehicle status
1. Engine is OFF.
2. Accessory function is OFF.
3. All doors are closed.
4. Hood and tailgate/trunk are closed.
Vehicle will shut off automatically after thirty (30) seconds, if key is not
in IGN ON position, as noted in the Owner's Guide in the "Driving Off"
section.
Verify the key is in the ignition ON position within 30 seconds after opening the
doors.
Verify the brake pedal is pressed after the key is in ignition ON position.
The engine will stop after approximately fifty (50) seconds.
The engine will stop after approximately thirty (30) seconds.
Verify Driving OFF Mode after remote starting. Engine does not turn off after
Driving Off Mode even when the brake pedal is pressed.
Result
Function Check
Transmitter Fob LOCK icon will flash, vehicle signal lights will flash, and all
doors will LOCK.
Transmitter Fob KEY icon will flash, the engine will crank and start, the vehicle
signal lights will flash.
The engine will stop immediately.
Items to be Checked
The engine will stop immediately.
1. Press button one time.
2. Within 3 seconds, press and hold button for 2 seconds.
1. Press button 2 times.
2. Press button 2 more times.
1. Press button one time.
(All doors, hood & trunk are closed).
While the vehicle is running via remote start,
1. Press button two (2) times.
2. Press button two (2) additional times.
While the vehicle is running via remote start,
1. Press button one (1) time.
Transmitter Fob UNLOCK icon flash, vehicle signal light flashes twice
and Driver's door will UNLOCK.
Transmitter Fob UNLOCK icon flash, vehicle signal light flashes twice
and All doors will UNLOCK.
Transmitter Fob LOCK icon will flash, vehicle signal lights will flash, and all
doors will LOCK.
While the vehicle is running via remote start,
1. Press brake pedal.
Transmitter Fob UNLOCK icon will flash, vehicle signal lights will flash, and
Driver's door will UNLOCK.
Transmitter Fob UNLOCK icon will flash, vehicle signal lights will flash, and all
doors will UNLOCK.
While the vehicle is running via remote start,
1. Press and hold button for two (2) seconds.
The Transmitter Fob is not paired to the Control Module.
Follow the Remote Start Fob Pairing Procedure in the
Installation Instructions.
The LED icon lights on the Transmitter Fob does not light up.
Engine does not turn off immediately when the brake pedal is pressed
after starting engine with remote.
The vehicle LOCKS, UNLOCKS, but does not START (no cranking sound).
The Engine turns off when entering the vehicle, while running under Remote
Start mode.
Check that the vehicle battery is not dead.
The installation might be faulty.
Call Technical Support on Page 1.
The Transmitter Fob batteries are dead.
Refer to the Owner's Guide for instructions to change the batteries.
Troubleshooting
The vehicle LOCKS, UNLOCKS, but does not START and there is CRANKING
sound from the engine.
The vehicle does not LOCK by using the Remote Start Key Fob.
Revision Date
5/03/2018
Page 10 of 11
