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Troubleshooting
Contact technical support if the troubleshooting steps below do not correct the problem.
Problem
Possible cause
Solution
The instrument will not come on.
The battery level is low.
on page 7.
The instrument is on but does not
respond to key pushes.
The instrument is connected to a
PC with Hydrolab Operating
Software.
Disconnect the instrument from the PC.
Refer to
on page 23.
The instrument will not go off
when the power key is pushed.
The battery charger is connected
to the instrument.
The instrument power cannot be set to
off while the battery charger is
connected. Disconnect the battery
charger.
The "Sonde HL" main menu does
not show at the top of the display.
A sonde is not connected to the
instrument.
Connect a sonde to the instrument. Refer
to
The PC not able to connect to the
instrument.
The instrument is off.
Set the instrument power to on.
The software driver for the
instrument has not been installed
on the USB port.
Note: If a different USB port is used on
a PC, the software driver for the
instrument must be installed again.
Install the software driver. Refer to steps
on page 22.
The USB cable is defective.
Replace the USB cable.
The software driver for the
instrument does not install
successfully on the PC.
The PC does not have Hydrolab
Operating Software installed.
Install Hydrolab Operating Software on
the PC.
The PC is not able to connect to
the sonde.
The sonde is connected to the
PC through the instrument.
Hydrolab Operating Software cannot
communicate with a sonde through the
instrument. Connect the sonde to the PC
with a communications module.
Replacement parts
W A R N I N G
Personal injury hazard. Use of non-approved parts may cause personal injury, damage to the
instrument or equipment malfunction. The replacement parts in this section are approved by the
manufacturer.
Note: Product and Article numbers may vary for some selling regions. Contact the appropriate distributor or refer to
the company website for contact information.
Description
Item no.
AC power adapter, with 4-plug wall clip set
002781
Power supply, 90–264 VAC, 47 to 63 Hz, 12 VDC
002782
Battery pack, lithium-ion, rechargeable, 3.7 VDC, 4.2 Ah, 17.7 Whr
9113100
Dust cover kit, Surveyor HL, includes the dust covers and screws necessary to
replace all the dust covers on the instrument
9526900
Hand strap
9118400
USB cable with mini-B connector, 1 m (3 ft)
9070800
English
25
Summary of Contents for Surveyor HL
Page 158: ...图 4 校准线缆或设置线缆连接 图 5 通信模块 USB 接口 连接 用户界面及导航 按键说明 请参阅 图 6 了解按键说明 158 中文 ...
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