HydraMaster Boxxer 421, Owner'S Manual

Page: 161 / 179

Page 13-1: How to Order Parts
Boxxer 421
How to Order Parts
T
o obtain a proper diagnosis of your malfunction, and to order warranty replace
ment parts or repairs, it is important that you proceed in the following manner:
WARRANTY PARTS ORDERS
1. Call the local distributor where you purchased your equipment and ask for
the Service Department.
2. Have the following information ready:
A. Equipment Model
B. Date of Purchase
C. Hours on the Unit
D. Unit Serial Number
E. Description of Malfunction
3. Once it has been determined which parts are needed to correct the problem
with your machine, make arrangements with your distributor to either perform
the repairs or ship the parts to you.
PARTS ORDERS
Call your local distributor. In most instances, they either stock or have access to
parts through a regional service center.
EMERGENCIES
If, for any reason, your distributor is unable to supply you with the necessary parts,
they may call us and arrange for expedited shipping.
HydraMaster sells parts only through authorized distributors and service centers.